Business Details
46 Years
experience
Your Trusted Insurance Partner in Lansing, MI
Capital Insurance has been serving the insurance needs of individuals and businesses since 1980. Our agency was founded on the principle of providing personalized service and has grown through referrals from satisfied clients. We offer a comprehensive range of personal and commercial insurance products, including auto, home, business, life, and health coverage. As an independent agent, we work exclusively for our clients rather than any single insurance company, ensuring we can tailor solutions to meet evolving needs. Our commitment to customer satisfaction is demonstrated through our one-stop shopping approach, periodic coverage reviews, and dedication to finding the optimal balance of price, coverage, and service.We maintain strong community ties and operate with integrity, transparency, and a focus on continuous improvement. Our team of licensed agents provides innovative solutions while treating every client with personalized attention. We are dedicated to exceeding expectations through financial strength, industry expertise, and a culture of excellence. Our core values emphasize respect, education, and accountability in all client interactions. We actively seek to create new solutions when existing ones don't meet client needs, ensuring we remain a trusted advisor in the insurance industry.
Services
Auto Insurance
Homeowners Insurance
Commercial Insurance
Bond Services
Health Insurance
Motorcycle Insurance
Flood Insurance
Personal Umbrella
Cyber Liability
Workers Compensation
Details
- Year established: 1980
Highlights and features
- We have over 40 years of experience serving Michigan clients
- Our independent agency model works exclusively for client interests
- We offer comprehensive coverage options across personal and commercial lines
- Our team provides personalized service with community-based expertise
- We conduct periodic coverage reviews to ensure evolving needs are met
What people say
Outstanding service
Best service possible
Personalized attention
Long-term reliability
Responsive team
Services
Auto Insurance
We provide comprehensive auto insurance solutions with multiple coverage options. Our policies protect against liability, collision, and comprehensive risks while offering customizable add-ons like gap coverage. Our experienced agents help clients navigate insurance requirements and find cost-effective protection tailored to their specific vehicles and driving needs.
Commercial Insurance
Our commercial insurance packages safeguard businesses against various operational risks. Coverage includes general liability, property protection, workers compensation, and cyber liability. We offer specialized solutions for different industries and business sizes, with options to bundle policies for comprehensive protection and cost efficiency.
Homeowners Insurance
We provide homeowners insurance that protects against common property risks including fire, theft, and weather damage. Our policies include dwelling coverage, personal property protection, and liability insurance. We offer customizable options to meet specific needs, including flood insurance endorsements for high-risk areas.
Bond Services
Our bond services include various surety and fidelity bond options for businesses. We provide mortgage bonds, escrow bonds, and collection agency bonds to meet regulatory requirements. Our team helps clients understand bonding requirements and secure appropriate coverage for their specific industry needs.
Health Insurance
We offer health insurance solutions for individuals and families with various coverage options. Our plans include different deductible levels, network options, and prescription coverage tiers. Our agents help clients compare plans to find affordable medical coverage that meets their healthcare needs and budget.
People
Sandy
Insurance Agent
Sandy has provided exceptional insurance service to multiple generations of clients. With extensive experience in personal lines insurance, she offers personalized guidance and support during policy changes or challenging situations.
Questions
What types of insurance do you offer?
We offer auto, home, commercial, health, motorcycle, flood, and bond insurance, along with personal umbrella and workers compensation coverage.
How can I file an insurance claim?
You can file a claim through our website's claims portal or by contacting our office directly during business hours.
Do you serve businesses of all sizes?
Yes, we provide commercial insurance solutions for small businesses, mid-sized companies, and large enterprises across Michigan.
How do you help clients save money?
We compare multiple insurance providers to find competitive rates while maintaining appropriate coverage levels for each client's specific needs.
Can I manage my policy online?
Yes, we offer online policy management tools for document access, payment processing, and certificate requests through our client portal.
Reviews (1)
Sara Lynne Thelen
Sep 30, 2020
Report
I just moved out of Michigan after having three years of liability and auto coverage through Capital Insurance Services. No matter how absentminded I got with my policy renewal dates or documentation, the representatives here (I worked with Pat N. and Karen P.) remained patient and conscientious in helping me stay up-to-date on my plans. They are consistent, prompt and reliable; I was always satisfied with the quotes they found for me; and I would recommend highly the insurance companies they referred me to. As an independent contractor who hates paperwork more than the average person who claims
