Business Details
28 Years
experience
Emergency
services
Open 24/7
always available
Cold-weather assistance includes furnace repairs, troubleshooting of ignition and thermostat issues, and installation of modern heating equipment. During Utah's warmer seasons, we repair malfunctioning air conditioners, resolve cooling system problems, and install appropriately sized replacement units. Heat pumps, central air systems, and ductless mini splits provide further flexibility for different residential spaces. Our indoor air quality services address ventilation debris, allergens, airborne contaminants, and dry conditions through duct cleaning, filtration, purification, and humidification. We additionally offer plumbing solutions for household leaks and fixtures. For significant equipment purchases, approved financing can help distribute costs through monthly payments. We answer service requests around the clock and coordinate appointments based on customer needs.
Services
AC Repair
AC Installation
Furnace Repair
Furnace Installation
HVAC Maintenance
Air Duct Cleaning
Heat Pump Installation
Served areas
- Herriman, UT, USA, Riverton, UT, USA, Centerville, UT, USA, West Jordan, UT, USA, Woods Cross, UT, USA, Kearns, UT 84118, USA, South Jordan, UT, USA, Taylorsville, UT, USA, Oquirrh, UT 84081, USA, Salt Lake City, UT, USA, West Bountiful, UT, USA, Bountiful, UT 84010, USA, North Salt Lake, UT, USA, Salt Lake County, UT, USA, West Valley City, UT, USA, Edgemont Park, UT 84118, USA, West Hills, Ogden, UT 84401, USA, South Jordan Heights, South Jordan, UT 84095, USA
Details
- Year established: 1998
- Licensed
- Insured
Highlights and features
- Family-owned and operated, proudly serving West Jordan since 1998.
- Licensed and insured professionals delivering reliable heating and cooling.
- Fast local response from our West Jordan neighborhood office.
- Honest diagnostics, transparent pricing, and absolutely no unnecessary upselling.
- Comprehensive heating, cooling, air quality, and plumbing services available.
- Flexible repair, replacement, and financing options tailored to budgets.
Payment methods
- Cash, Checks, Debit cards, Credit cards, Financing available
Services
Furnace Repair
A malfunctioning furnace requires careful attention, particularly when winter temperatures place continuous demands on heating equipment. Our experienced team evaluates system performance and identifies conditions affecting safe, dependable operation. From ignition problems to unusual mechanical sounds, we investigate heating concerns systematically. We provide clear explanations and avoid recommending parts or services that the equipment does not need.
Furnace Installation
Replacing an aging furnace requires more than installing another unit of similar capacity. We assess your home's insulation, square footage, and existing heating infrastructure before recommending equipment. Our technicians complete the installation according to applicable safety codes and arrange required inspections. We carefully test the finished system to confirm proper heating performance and operation.
Heat Pump Installation
With decades of experience since 1998, we assist families in selecting and installing heat pumps for seasonal comfort. Our licensed team evaluates household requirements and recommends appropriately sized heating and cooling equipment. We discuss installation expenses, efficiency considerations, and potential savings before proceeding. Following installation, we inspect performance, explain thermostat functions, and review basic filter maintenance.
AC Repair
Air conditioning malfunctions can create uncomfortable conditions, particularly during hot summer weather. We respond to cooling problems by identifying causes such as damaged electrical components, blocked condensate drains, or low refrigerant levels. Our technicians provide clear recommendations without pressuring customers into unnecessary replacements. We perform approved repairs using quality parts and verify system performance afterward.
AC Installation & Replacement
Our AC installation services begin with a thorough evaluation of your home's cooling needs. We consider square footage, insulation, window orientation, and existing ductwork when selecting equipment. Our licensed technicians complete each installation with attention to safety and cleanliness. Following installation, we test the system to confirm proper airflow, efficiency, and compliance with manufacturer specifications.
Mini Split Installation
Achieving consistent indoor comfort begins with selecting the appropriate ductless heating and cooling system. We evaluate room dimensions, electrical capacity, and installation requirements before recommending equipment. Our mini split installations accommodate individual spaces or multiple rooms through independently controlled indoor units. Detailed commissioning procedures help ensure efficient operation, reliable connections, and effective temperature management across changing seasons.
Air Duct Cleaning
Our professional air duct cleaning service removes accumulated dust, pollen, pet dander, and construction debris from residential ductwork. We begin with an inspection, protect your home, and use specialized vacuums and agitation equipment to eliminate buildup. Our thorough cleaning process helps restore airflow, improve indoor air quality, and support HVAC efficiency. We finish by checking all registers.
Reviews (29)
Bill Pizza
Oct 30, 2026
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Daniel has been coming out to do our tune ups every fall and spring and has done an amazing job. I recommend him and North Star for your HVAC needs !
Kevin Huynh
Oct 23, 2026
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Daniel was great, very helpful! He did a tune up and shared his knowledge.
Alexandria Stucki Westover
Aug 05, 2026
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These guys do great work for great prices. We got several quotes and these guys were the best for our AC install. But most important, they've also saved our AC during a heatwave with quick scheduling and amazing customer service. I'm honestly grateful for these guys.
Melissa Larson
Jul 06, 2026
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Dylan showed up close to midnight and saved us. lol he was so friendly and sweet. And got tht job done within 20min. Thank you so much Dylan. We highly recommend him.
Robert Segura
Jun 27, 2026
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North Star heating and air is the HVAC company in Utah Great service and price can’t beat their service . Dylan Nielsen is very knowledgeable friendly and takes the time to explain everything he is doing and shows what and why he is doing what has to be done very proactive wants to save you money before things go bad . If there
is a most trusted company out there and
most caring people it’s North Star they are definitely a 10 Star in my book
is a most trusted company out there and
most caring people it’s North Star they are definitely a 10 Star in my book
Josh Segura
May 26, 2026
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My family uses North Star and they are great. The technician, Doug, was there right on time and called ahead to let me know when he would be there. They are reasonably priced and explain everything to you. They didn't come out and sell me on anything, but did make some recommendations. They customer service has been amazing and they went above and beyond assuring I wouldn't have any issues this upcoming summer. Kudos to Doug for a great experience.
Cody Pollock
Apr 06, 2026
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Great to with work!!
Judd helped me schedule a spring tune up. Easy process and always friendly to deal with!!
Judd helped me schedule a spring tune up. Easy process and always friendly to deal with!!
Amy Roberds
Mar 21, 2026
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I have worked with North Star twice in the past year. Both times the techs have been on time, professional and honest. The work has been done well and they clean up after themselves. Daniel, Richard and Eduardo have all helped at my house and kept me informed every step of the way.
Amy Kunz
Mar 21, 2026
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Dylan N was amazing! He was super friendly and did a thorough work up of my system. I could tell he was super honest and gave me suggestions of what I should do to maintain my HVAC unit, without making me feel pressured, or using scare tactics. I would recommend North Star Heating and Air!
Staci Wittwer
Feb 15, 2026
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I was having issues with my furnace and called to get someone to take a look at it for me. I spoke with Judd who was friendly and personable. He connected me with the right folks to get my furnace back up and running. Thanks North Star!
Aidan Cordova
Jan 07, 2026
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Capone was exceptional when servicing my furnace and overall HVAC system. He was professional, efficient, and took the time to make sure everything was working properly. The service was completed quickly without feeling rushed, and I have nothing but good things to say about the experience. Highly recommend Capone.
Mya Vaz
Dec 23, 2025
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Capone did an amazing job with my duct cleaning. He was on time, professional, and extremely thorough. He explained everything he was doing and made sure the system was cleaned properly from start to finish. I could immediately tell a difference in air quality after he was done. Super knowledgeable and took great care of my home. I highly recommend Capone.
Tyler Davis
Dec 10, 2025
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Kel is awesome! Hands down the best service I’ve ever had with anything HVAC. They are extremely professional and have such fast response time!
Wren Writer
Dec 08, 2025
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Ben was very professional. He has a very pleasant demeanor and I enjoyed chatting with him. He left his work area clean and showed great care during his time in our home. I highly recommend requesting Ben as your installer. We will definitely be using North Star from now on because of this experience
Joseph Ziebarth
Dec 08, 2025
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Daniel's been out for furnace service several times over the years and has always done a great job. Friendly and helpful service!
Mckenzie
Nov 02, 2025
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If you’re looking for an exceptional HVAC service, look no further! North Star and their team exceeded my expectations in every way possible. Thank you for your outstanding service.
Steven Mann
Oct 06, 2025
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Northstar came out to give me a tune up on my AC unit. Not only where they on time and professional. But they where able to easily repair a failing part before it caused more issues on my unit. I highly recommend them for any HVAC services.
Kimberlee Reese
Oct 04, 2025
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This is the second time I have used this company to help my mom. They are always very professional and courteous. And best of all they are fairly priced. This is the only company I will ever use.
Peter O'Brien
Aug 22, 2025
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North Star Heating and Air are our go-to guys! Daniel, Jesse, Anthony are all amazing. We had an AC replacement earlier last year and this last weekend we had a furnace replacement. Daniel came out over the weekend to check it out, just 9am Monday Jesse was here with our replacement furnace. Highly highly recommend their services!
Friendly, efficient, and spot on every time I call them!
Friendly, efficient, and spot on every time I call them!
B. B.
Aug 09, 2025
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Super fast service! Called at 8:00 am and was scheduled for same day. Dylan and Daniel came out. They arrive in the middle of the appointment window. They took the time to explain my system issues and took care of scheduling a duct cleaning for my 10 out of 10. Be far the best experience I have had with a HVAC company.
Dee TBegay
Oct 26, 2024
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So I live in an apartment complex
I have been having issues with our furnace since October. Ive been reporting it to our management, maintence guys couldnt figure it out so they called someone from North Star. A guy named Dylan showed up right away. He assessed our furnace and found the issues within minutes. He was very friendly and very helpful in answering all my questions. He explained the issues in a way I could understand. I really appreciated his help and because of him were getting a new furnace! Haha
I have been having issues with our furnace since October. Ive been reporting it to our management, maintence guys couldnt figure it out so they called someone from North Star. A guy named Dylan showed up right away. He assessed our furnace and found the issues within minutes. He was very friendly and very helpful in answering all my questions. He explained the issues in a way I could understand. I really appreciated his help and because of him were getting a new furnace! Haha
Lena Benallie
Jul 02, 2024
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My Technician Daniel came out today to fix my AC. He came on time and did a wonderful job. He explained very well about what happened and repaired the problem. I highly recommend North Star heating and air conditioning. I will use them again if needed.
Kellie Wright
Apr 05, 2024
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North Star is a wonderful local company. They have taken care of us since our installation a couple of years ago. Dylan N. Was friendly and knowledgeable. He made sure I understood what maintenance I needed to do on my furnace.
Amanda Hechler
Nov 08, 2022
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I would give more than five stars if I could. I had my air conditioner replaced years ago with North Star Heating & Air and have had no problems ever since. Every year they come out and check up on how everything is running. Ben came to my house today and I was impressed with how friendly, professional, and knowledgeable he was. Every interaction I have with the company has been pleasant and I could not be happier with the products and service I have received.
Clinton Curtis
Apr 30, 2022
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Randy came to my place and was great. He offered solutions to resolve my ac unit and I truly felt like he was trying to help, not just sell me a new system.
I would definitely use North Star again and highly recommend Randy.
I would definitely use North Star again and highly recommend Randy.
Paul Kelsch
Aug 27, 2021
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These guys are the best and I have had this running non-stop for months without issues of any kind! Quick and clean install with a tip top of the line AC! Best investment I made this year and will continue to brag about it!
Hayley
Jun 09, 2021
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I gave this company a call after being quoted 7,000$ by another company to fix my a/c (and this wouldn't be for another day or two) that wasn't working. My house was near 85 degrees when I called North Star, they sent out an amazing rep named Anthony. He came out within a half hour of my phone call and had my ac unit fixed and working in 10 minutes and he installed a new thermostat - I was only charged $330 for everything. I couldn't recommend this place enough, specifically Anthony. He was very professional, kind, honest, quick and efficient. Will use him for any future needs!
Guardado Lupe
Apr 23, 2020
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North Star responded immediately to my call and helped with resolving the issue with my furnace right away. Highly recommend this company. They truly care about their customers and are honest and fair with their pricing. Excellent customer service and overall positive experience. Highly recommend this company for their services.