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Prime Appliance Repair Prime Appliance Repair
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Business Details
5 Years
experience
Our appliance repair services are designed to meet the needs of Indian Trail homeowners who require timely assistance and precise diagnostic expertise. We handle problems involving essential kitchen and laundry equipment, servicing everything from refrigerators, freezers, and ice makers to washing machines, dryers, dishwashers, ovens, cooktops, ranges, and garbage disposals. As an authorized service provider for all major appliance brands, we use OEM parts when performing repairs. Each appointment includes a detailed examination of the appliance to identify the issue and establish the necessary repair work. We also recognize the importance of responding quickly to urgent appliance problems, which is why same-day appointments are often available for customers requiring prompt attention.
Services
Refrigerator repair Washer repair Dryer repair Freezer repair Dishwasher repair Oven and range repair Cooktop repair Microwave repair Ice maker repair Garbage disposal repair
Served areas
  • Indian Trail, Charlotte, Matthews, Indian Land, Fort Mill, Monroe, Pineville and Waxhaw.
Details
  • Year established: 2021
Highlights and features
  • We provide a comprehensive 90-day warranty covering labor and new components.
  • We service all major appliance brands using genuine OEM parts.
  • We often offer same-day appointments for urgent appliance repairs.
  • We include detailed appliance diagnostics with every service visit.
  • Our friendly specialists treat your home with care and respect.
  • We provide authorized appliance servicing with quality replacement components.
Website
Services
Freezer Repair
We provide professional freezer repair services to address temperature fluctuations, excessive frost, leaks, unusual noises, and warning alerts. Our technicians perform accurate diagnostics to identify the cause of each malfunction. We explain our findings clearly and deliver dependable on-site repairs. Every repair is supported by warranty coverage to help keep your food safely preserved.
Refrigerator Repair
From insufficient cooling to unexpected leaks and disruptive noises, we address refrigerator malfunctions with professional repair services. Our experienced, certified technicians conduct accurate diagnostics before performing necessary repairs directly on-site. We prioritize fast response times and offer same-day appointments to help safeguard your food. Our services are backed by a 90-day repair warranty.
Oven Repair
Our oven repair specialists address heating problems, inconsistent temperature control, sudden operational interruptions, and unexpected error messages. Through detailed in-home assessments, we determine the cause of each malfunction before performing appropriate repairs. We emphasize accurate troubleshooting and dependable service throughout the process. A strong warranty accompanies our workmanship to ensure greater customer confidence.
Cooktop Repair
We provide professional cooktop repair services for cooking surfaces experiencing uneven heating, inconsistent temperatures, power failures, or recurring error messages. Our skilled technicians perform thorough in-home diagnostics to identify the source of each malfunction. We complete precise repairs directly at your residence, restoring proper operation. Every service includes warranty coverage for additional peace of mind.
Reviews (18)
Brandy Parketon
Oct 31, 2026 Report
We had our oven and ice maker repaired, and the experience was great from start to finish! They were quick to respond, got the repairs done promptly, and were honest and reasonably priced. It’s hard to find a company you can trust, and we really appreciated their professionalism and fair pricing. We will definitely use them again and recommend them to anyone needing appliance repairs!
Alina Belashova
Oct 24, 2026 Report
thank you for repairing my washer machine. It looks like a brand new. Highly recommended!
Jacky Ganzon
Sep 22, 2026 Report
Best Appliance Repair service in Monroe! Highly recommend ????
Chuck McGaha
Sep 17, 2026 Report
Showed up on time! Was very professional and got the job accomplished efficiently and quickly! Highly recommend and would use again!
Adam Boone
May 26, 2026 Report
Zack was great. Helped with dryer belt repair and refrigerator wiring issue. Also cleaned out dryer ventilation and made sure everything worked before leaving. Highly recommend.
Beverly Hergenreter
May 08, 2026 Report
I called Prime and was offered an appointment the next day. Zach was on time, professional and courteous. He was very helpful with diagnosing my mother's washing machine. I highly recommend their service.
Crystan Serra
Jan 27, 2026 Report
I reached out to Zack at night to see if he could schedule assessing my washer. He responded promptly and came the next day to diagnosis. Even in poor weather, he came to repair the machine quickly. He was recommended from a friend and now we will highly recommend him!
Nicholas Serra
Jan 26, 2026 Report
We called zach for a leaking wash machine. He arrived on time.
Diagnosed our washer. He gave us a fair price to repair the washer. He returned the next day.To put the part in, we are very happy with the work. I would definitely recommend
Oleksiy Kharchenko
Jan 07, 2026 Report
Great service. They took care of my double oven quickly and seamlessly. Highly recommend these guys for all your appliance repairs!
Terrina McIntosh
Jan 06, 2026 Report
Fast and efficient service. My dryer works! Highly recommended!!
Kamila Salehova
Jan 04, 2026 Report
Excellent refrigerator repair. My fridge is working like new again. Technician explained the issue clearly and gave a fair price. Will definitely call them again. Thanks
Keiry Fernandez
Jan 01, 2026 Report
They were timely and knew exactly what was wrong with my dishwasher. They were able to fix it and no more problems!
Jordan Lee
Dec 30, 2025 Report
best appliance repair company in my area ( Ballantyne ) i am so satisfied with service he did with my refrigerator
Firuza Akhundova
Dec 29, 2025 Report
thank you for great work. i am so satisfied. my ice maker works without any problems now. thank you
Raya Hilimovich
Dec 28, 2025 Report
Highly recommend this company. Really liked the how they came fast and fixed my Samsung refrigerator same day. Will recommend to friends definitely. Thank you
Dara V.
Dec 27, 2025 Report
My Kitchenaid Dishwasher had some issue around week. I called Prime Appliance repair company and we made same day appointment. Fast , reliable, and knowledgeable service. The technician explained everything clearly and didn’t try to upsell unnecessary repairs. It’s hard to find trustworthy appliance repair companies this days. I am really appreciate your service.
Liv Massage
Dec 18, 2025 Report
Had a great experience. My Washer machine in my salon just stopped working and we made appointment same day. Technician was quick and helpful. Fixed fast. Thank you
Brent Monteiro
Dec 16, 2025 Report
Awesome service, quickly diagnosed the problem and fixed my oven. I always trust them!