Business Details
At Prime Appliance Repair, we provide professional home appliance repair services throughout North and South Carolina, bringing more than 15 years of industry experience to every appointment. Our certified technicians diagnose and repair refrigerators, freezers, washing machines, dryers, dishwashers, ovens, stoves, cooktops, ice makers, microwaves, garbage disposals, and other household appliances. Founded by an experienced appliance repair technician, our company began with a single service van and completed over 600 repairs during its first year. We have since expanded our team and service coverage to Charlotte, Huntersville, Waxhaw, Mint Hill, Belmont, Clover, Marvin, Ballantyne, and surrounding communities.
We prioritize efficient diagnostics, reliable repairs, transparent pricing, and respectful customer service. Our warehouse contains genuine OEM replacement parts for manufacturers including Bosch, Whirlpool, Haier, Sub-Zero, LG, and Samsung, helping us complete many repairs on the same day. Our technicians receive annual factory recertification, follow established safety procedures, and undergo background checks. We carry liability insurance and protect customers' homes with floor coverings and shoe covers. After completing each repair, we clean the work area and arrange environmentally responsible disposal of used components and packaging.
We prioritize efficient diagnostics, reliable repairs, transparent pricing, and respectful customer service. Our warehouse contains genuine OEM replacement parts for manufacturers including Bosch, Whirlpool, Haier, Sub-Zero, LG, and Samsung, helping us complete many repairs on the same day. Our technicians receive annual factory recertification, follow established safety procedures, and undergo background checks. We carry liability insurance and protect customers' homes with floor coverings and shoe covers. After completing each repair, we clean the work area and arrange environmentally responsible disposal of used components and packaging.
Services
Refrigerator repair
Washer repair
Dryer repair
Freezer repair
Dishwasher repair
Oven and range repair
Cooktop repair
Microwave repair
Ice maker repair
Garbage disposal repair
Served areas
- Charlotte, Matthews, Indian Trail, Indian Land, Fort Mill, Pineville, Mint Hill, Stallings, Weddington, Marvin, Waxhaw, Wesley Chapel, Lake Park, Monroe, Unionville, Wingate, Lake Wylie, Tega Cay, Baxter Village, Clover, Ballantyne, Carmel, Dilworth, Eastover, Sedgefield, Waverly
Highlights and features
- We use genuine OEM parts backed by official warranties.
- Our upfront pricing ensures no hidden fees or surprises.
- Our technicians undergo annual factory recertification and ongoing training.
- We employ background-checked technicians and maintain comprehensive liability insurance.
- We protect your floors and clean up after repairs.
- We recycle used parts responsibly through EPA-certified recycling partners.
Services
Dishwasher Repair
Our dishwasher repair service covers built-in, portable, drawer, high-capacity, and smart dishwashers. With over a decade of experience, we identify and resolve mechanical and electronic problems through professional diagnostics and repairs. Customers receive clear explanations and upfront estimates before approving work. Every completed repair includes a 90-day warranty on labor and installed parts.
Oven Repair
Our oven repair specialists restore reliable performance to cooking appliances experiencing faulty heating, error codes, or inconsistent temperatures. We service more than 15 major brands, addressing damaged elements, defective sensors, control boards, and ignition systems. Following thorough diagnostics, we explain the necessary repairs and associated costs. Our work carries a 90-day parts and labor warranty.
Stove Repair
We provide professional stove repair services for gas, electric, induction, dual-fuel, and compact models. Our experienced technicians diagnose heating problems, ignition failures, temperature fluctuations, and control panel malfunctions. With over a decade of experience, we offer same-day or next-day appointments. Our services include transparent pricing, support for over 15 major brands, and a 90-day warranty.
Cooktop Repair
We provide professional cooktop repair services for electric, gas, induction, dual-fuel, and compact models. Our experienced technicians diagnose uneven heating, ignition failures, temperature fluctuations, and control panel problems. With over 15 years of industry experience, we offer same-day or next-day appointments, transparent pricing, and a 90-day warranty covering labor and replacement parts.
Refrigerator Repair
We restore refrigerator performance through accurate troubleshooting and professional on-site repairs. Our local specialists handle temperature inconsistencies, damaged door seals, ice-maker problems, and smart connectivity failures across major appliance brands. We offer prompt scheduling, including same-day appointments when possible. Before beginning repairs, we provide clear estimates, with labor and installed components protected by a 90-day warranty.
Reviews (12)
Mariel Broughton
Oct 27, 2026
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Great service. Technician was on time, courteous and efficient. I highly recommend them!
Abbie Cook
Sep 27, 2026
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Professional, on time, friendly, knowledgeable and got our dryer working in no time! We will definitely be using Prime Appliance Repair for all of our appliance needs and I highly recommend that you do as well! :)
Germaine Smith
May 29, 2026
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They were excellent. Very professional and good pricing. I would recommend for anyone in the area to use them!
Dana Carbaugh
May 11, 2026
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If you have to have an appliance repair, Prime Appliance Repair is who you need to call. Our technician Zach was amazing! Prompt, kind, responsive, and explained everything about the repair. We appreciated his promptness in getting the repair completed and coming on a Saturday morning. We will definitely call them again next time we need a repair on any of our appliances.
James Dickerson
May 03, 2026
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Did a great job repairing our dryer. Came out the same day, quick, efficient, and cost-effective. Not to mention super polite and friendly. Will be recommending and using for all our appliance repair needs!
Rachael Belter
May 03, 2026
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Fantastic service! Came the next day; on time;!quick service- part on his truck! Literally went from oven not working to full repair in less than 24 hours. Highly recommend!
Anthony Weckenman
Apr 21, 2026
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Fantastic service very knowledgeable. Very quick response as well came out the next day. If any thing breaks this will be my first call for sure.
Wes Broome
Apr 13, 2026
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I needed the drain pump replaced on my washing machine and didn't have time to do it myself. They were able to be here within 24 hours and took care of it with no issues. I would use them again without a second thought.
Bill O'Brien
Apr 11, 2026
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Your man Zachary did an amazing job fixing our refrigerator. He showed me what needed to be done and got the issue fixed. He is a nice young man, and a good technician. I highly recommend him.
Addison Laney
Apr 11, 2026
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Quick response to our repair needs! Worked on the ice maker until he found the exact problem, ordered the needed part and installed it within a week. Will be using them again in the future!
Lisa Nicholas
Apr 10, 2026
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Zack was prompt, efficient and very professional and nice! He fixed my dishwasher with ease, and he provides a one-year warranty on parts and labor. He is also reasonably priced.