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Smart mortgage advice, made simple
As a Romsey-based mortgage brokerage serving the whole of the UK, Alexander Southwell Mortgage Services helps individuals navigate borrowing decisions with independent, professional guidance. We believe suitable mortgage recommendations should reflect personal finances, property plans and future commitments rather than interest rates alone. Through access to more than 100 lenders, we compare mortgage products for first-time purchasers, existing homeowners, people moving property and buy-to-let investors. Our advisers also work with sole traders, contractors, company directors and CIS applicants, together with customers seeking assistance with adverse credit, shared ownership, new-build purchases and key worker mortgage arrangements.

We provide a structured service encompassing initial consultations, lender comparisons, product recommendations and application management. Our team explains affordability considerations, lending criteria, repayment options and possible changes to mortgage costs, allowing you to assess the choices presented. We handle the necessary paperwork and communicate with lenders and solicitors as applications progress. For convenience, we conduct appointments by video or telephone and provide email assistance, alongside local in-person meetings. The majority of our mortgage advice is fee-free, with payment received from the lender. A 299 charge applies to borrowing under 100,000 once an offer is issued, while a small proportion of complex cases may involve fees of up to 995, explained beforehand.
First Time Buyer Mortgage Broker Home Movers Self Employed Mortgages
Served areas
  • Uk Wide
Details
  • Year established: 2019
  • Employees: 5
  • Licensed
  • Insured
Highlights and features
  • We provide independent mortgage advice to clients throughout the UK.
  • We compare mortgage products from over 100 different lenders.
  • Our mortgage advice is fee free in most cases.
  • We support first-time buyers, home movers and property investors.
  • We handle mortgage applications and liaise directly with lenders.
  • We offer flexible online consultations and local face-to-face appointments.
Associations and certifications
  • Authorised and regulated by the Financial Conduct Authority (FCA)
  • CeMAP qualified advisers
  • Committed to FCAs Treating Customers Fairly principles
Services
First Time Buyer Mortgage Broker First Time Buyer Mortgage Broker
Every first time buyer has different financial circumstances, which is why we begin by understanding your individual position. We explain mortgage terminology, assess affordability and investigate borrowing possibilities across the whole market. Throughout the process, you work directly with a named adviser. Our assistance carries no broker fee, as lenders remunerate us after completion.
Home Movers Home Movers
Whether you are upsizing or downsizing, we offer mortgage guidance tailored to your circumstances. We review your current borrowing arrangements, investigate potential early repayment charges and compare the costs of porting or changing lenders. Our advisers also consider additional borrowing requirements and suitable protection policies. We manage the mortgage application and provide assistance throughout your move.
Self Employed Mortgages Self Employed Mortgages
Our self-employed mortgage service focuses on helping lenders understand your financial circumstances accurately. Whether you operate a limited company, work independently or receive income through the Construction Industry Scheme, we assess your borrowing options. We compare available mortgage products, review your supporting records and manage the application process, providing professional assistance until your mortgage is completed.
Life Insurance Life Insurance
Our approach to life insurance begins with understanding the financial commitments your family would face without your income. We consider mortgage balances, dependants and household expenditure when reviewing suitable policies. Through market-wide comparisons, we explain the differences between lump-sum protection and family income benefit. We also assist with policy trusts and provide advice without charging a fee.
Buildings & Contents Insurance Buildings & Contents Insurance
Our approach to buildings and contents insurance centres on providing clear guidance and suitable protection for your home. We consider your circumstances before comparing policies from multiple insurers. Whether you require structural insurance for a mortgage or cover for household possessions, we help assess the available choices. We offer fee-free advice and assistance with subsequent insurance reviews.
Critical Illness Cover
Protecting your finances following a serious illness is an important consideration. We compare critical illness insurance policies that provide a tax-free lump sum following diagnosis of a covered condition. Our guidance considers mortgage repayments, household expenses and potential treatment costs. We explain policy benefits, exclusions and available options without charging for protection advice.
People
Jamie Alexander
Jamie Alexander
Mortgage Director
Jamie Alexander is an experienced mortgage adviser and the director of a trusted, independent mortgage brokerage. With a career dedicated to helping clients navigate the often-complex world of mortgages, Jamie is known for combining expert knowledge with a straightforward, client-first approach.
Passionate about making the mortgage process clear and stress-free, Jamie has supported first-time buyers, home movers, self-employed clients, property investors, and families across the UK in achieving their property goals. His advice is always tailored, transparent, and underpinned by a commitment to long-term client relationships.
Holding professional qualifications and working within full FCA regulation, Jamie ensures every recommendation is not only compliant but also firmly in the best interests of his clients. His reputation is built on trust, clarity, and results.
Reviews (29)
Ro Jo
Oct 24, 2026 Report
Brilliant service from start to finish. Andrew was extremely knowledgeable and took the time to make sure I fully understood my options before helping me decide which mortgage was best suited to my needs.
The whole process was incredibly efficient, and my mortgage offer came through within just 24 hours of applying.
Would highly recommend Andrew to anyone looking for a knowledgeable and supportive mortgage adviser.
Jim Swain
Sep 18, 2026 Report
I cannot recommend Andrew Rattray highly enough. From start to finish, he was absolutely excellent and made the entire mortgage process incredibly simple and stress-free.

No matter when I had a question, Andrew was always on hand to speak with me and clarify any details, breaking down complex financial jargon into clear, easy-to-understand terms. He regularly went the extra mile to ensure everything stayed on track and kept moving forward smoothly, which gave me complete peace of mind throughout.

If you are looking for a mortgage broker who is professional, proactive, and genuinely cares about his clients, look no further than Andrew.

Thank you for all your hard work
Rachel
Sep 14, 2026 Report
So late to review, because we have been enjoying our new house so much! We had a tumultous exchange process, but Alex was INCREDIBLE at making everything his end be perfect. From giving us extra knowledge about the moving process (it was our first time selling and buying) to getting us a great mortgage, despite the property being a tad awkward. Great customer service end to end, will be using him forever no doubt.
Oh and the WONDERFUL gift basket as well, truly fabulous.
Pauline Puffitt
Aug 16, 2026 Report
Excellent service ,from point of contact to recieved report took less than 24 hours. Polite and very efficient. I Highly recommend their services. Best wishes P.Puffitt.
Hollie Gilbert
Jul 14, 2026 Report
Jamie has more than helpful with getting our mortgage all sorted and was always the other end of the phone when we had any questions! Would highly recommend !
Michelle Lawes
Jun 14, 2026 Report
Cheryl was excellent from the outset. She went above and beyond when things didnt go to plan, proactively chasing the relevant parties to keep everything on track.
Abigail Herzberg
May 15, 2026 Report
I am actually struggling to find the right words to describe Cheryl Rolph but Im going to give it a go.

Outstanding; Professional, Relatable, Trustworthy, Knowledgeable and Reliable.

She is the only person I have trusted the advice and opinion of throughout my entire buying process.

Im going to miss her friendliness and her laugh! thank you Cheryl for everything.
Martin Clark
May 08, 2026 Report
Second time using Alexander Southwell, apart from this this time my situation was more complicated as I went self employed last year. Our mortgage application was dealt with efficiently, it only took 9 days from start to finish. I would highly recommend Jamie and the team.
Layra Harmony
Apr 18, 2026 Report
Great service, I can only highly recommend it! Jamie went absolutely above and beyond, providing a granular advice, explaining every detail. Their communication is top-notchalways responsive and proactive. If you need someone who truly cares, look no further. They are truly an expert in their field. Thank you for your hard work and dedication!
J. H.
Mar 23, 2026 Report
I recently worked with Jamie Alexander as my mortgage advisor and had a great experience. He was extremely professional, knowledgeable, and very informative throughout the entire process.

Jamie was always quick to respond to any questions I had, which made everything feel much less stressful. I also really appreciated that he was available on WhatsApp, making communication very convenient and easy.

His advice was excellent and ultimately helped me secure a much better rate for my remortgage. Id highly recommend Jamie to anyone looking for a reliable and supportive mortgage advisor.
Phil Allen
Feb 21, 2026 Report
Jamie was extremely helpful and professional from start to finish. He turned everything around very quickly and kept me regularly updated on progress. Couldnt fault the service.
Shane Da Costa
Jan 23, 2026 Report
Cheryl was absolutely fantastic throughout the entire mortgage process. She was incredibly supportive and proactive from the very beginning, guiding us clearly and making everything easy to understand.

This was our first purchase, and Cheryl consistently went above and beyond by chasing up the lenders, keeping us updated, and ensuring everything progressed smoothly.

Thanks to her hard work and dedication, we secured our mortgage offer with complete confidence.

Cheryl truly made the whole journey feel straightforward, and were extremely grateful for her help.
Xhezahir Hoxha
Dec 18, 2025 Report
Jamie is Great adviser with access to the best deals out there .Its been a great help for me to find the best deal and very easy to work with , quite helpful with any inquiries or questions . Definitely would recommend to my friends and family .
Chris Cowley
Nov 17, 2025 Report
Andrew was a big help when I was remortgaging. He explained everything in plain terms, kept me updated at each step, and made the whole process smooth. I felt supported from start to finish and would recommend him to anyone looking for mortgage advice.
Andy
Nov 04, 2025 Report
I had an outstanding experience working with Andrew Rattray as my mortgage advisor. He conducted a thorough review of my financial profile, walked me through various mortgage products, and helped me understand the pros and cons of each option. His responsiveness was impressive emails and calls were returned quickly, and updates were provided proactively. He made what could have been a stressful process feel simple and manageable. Im extremely satisfied with the rate and terms we secured, and Im grateful for his professionalism and dedication. A top-tier advisor.

Many thanks A.Ellis
Callum Newton
Sep 27, 2025 Report
I recently used Alexander Southwell Mortgages to arrange a mortgage for my flat, and the service was absolutely brilliant from start to finish. Cheryl, my broker, was incredibly knowledgeable, efficient, and supportive throughout the whole process. She made everything so straightforward and stress-free - I had a mortgage offer accepted within around a week, which exceeded my expectations. Communication was always clear and timely, and I felt fully informed and in good hands the entire time. I wouldnt hesitate to recommend Cheryl and the team at Alexander Southwell to anyone looking for a reliable, professional mortgage broker.
Michael Hayes
Sep 12, 2025 Report
I recently engaged with Alexander Southwell Mortgages for a remortgage I had to do after 5 years fixed. I have always found the process of remortgaging very stressful, and needlessly complicated. I reached out to Jamie whose incredible knowledge of the market, and rates made me feel incredibly relaxed. After a brief consultation, he simplified the whole process for me, presented a selection of options that were perfect for my needs and financial situation, took most of the leg work away from me, as well as providing continued advice and support as I worked through the final stages with the conveyancers. I have used multiple mortgage brokers in my property journey and Jamie has hands down been the most effective. I will definitely be coming back to Alexander Southwell when my renewal is due.
Egl Ukyt
Sep 02, 2025 Report
Excellent service from day one, Jamie is very attentive, understands the exact needs of the client, communicates well and keeps you in a loop of any mortgage rate changes that might benefit you. I had several different mortgage advisers in the past and this is the best experience so far! Highly recommended!
Chloe Bowers
Jul 19, 2025 Report
I had an amazing experience working with Tyler. From start to finish, she was professional, knowledgeable, and incredibly supportive throughout the entire process. She took the time to explain every detail clearly, answered all my questions promptly, and made what could have been a stressful experience feel smooth and straightforward. Thank you!
Magdalena Grose-Hodge
Jun 25, 2025 Report
I couldnt recommend this mortgage report provider more highly. They were significantly cheaper than other options I looked at and incredibly efficient. I was able to communicate with them easily via WhatsApp, which made the whole process so convenient - any questions I had were answered quickly and clearly. All I had to do was fill in a simple form, and I received my completed report within just a few hours. Exceptional service from start to finish!
Kirsti Reed
May 19, 2025 Report
I had such a great experience working with Tyler on my mortgage. She made the entire process so much easier than I expected always clear, professional, and quick to answer my questions. Tyler really took the time to explain my options and helped me feel confident in making decisions. I truly appreciated her patience and knowledge. If youre looking for someone who genuinely cares and makes the mortgage process stress-free, I highly recommend Tyler
Will Barker
Mar 15, 2025 Report
Jamie and the team at AS Mortgages have been superb at helping sort out a new mortgage for a house move. From searching for the best product, to finding the best lender, they have been amazing.
This isnt the fist time we have used the services at AS mortgages. Previously have helped us with two other mortgages on previous properties and securing a new fixed rate. Every time the service is quick, easy and painless. We have recommended AS Mortgages to family, friends and colleagues - everyone who has used them has had the same great experience as us. Cant recommend highly enough.
Estian Schoonraad
Mar 11, 2025 Report
Ive been using Latoya for years. Shes been a fantastic mortgage broker, helping with a variety of fairly difficult mortgage arrangements. She always goes above and beyond, including helping with a potential ombudsman claim on one particular occasion. Engaged, proactive and trustworthy. Would highly recommend!
Joe Hawkins
Mar 07, 2025 Report
So this was myself and my partners first time buying and honestly we were totally clueless on the process! A mutual friend/client of Jamie & Latoya recommended them to us and Im so incredibly glad he did.

From the start, Jamie quickly put us in touch with Latoya and we got things underway instantly. Throughout the whole process, communication was utterly seamless and there was no such thing as a silly question (trust me, I asked a few!). Latoya was transparent about every step, advising us down the best possible avenue - ensuring we got the best outcome for us. Keeping us up to date about each part of the application process, there was absolutely no need to chase - as soon as she had anything for us - we were straight in the loop.

Honestly, she made what was quite a daunting idea to us - so reassuring and easy.

Thank you so much to Latoya and Jamie for your incredible service and support! Well be singing your praises and sending anybody we can, your way

All the best to you both,

Joe & Naomi
Gemma S.
Feb 28, 2025 Report
We have now used Latoya twice and both times she has been incredible helpful, knowledgeable and a pleasure to speak to. She has made our life and the mortgage process so much easier - having a self employed husband we really needed help and she has just been amazing! Thank you!
Kate Cronan
Feb 27, 2025 Report
I had the pleasure of meeting Tyler at Alexander Southwell. She had an in depth knowledge of the mortgage options available to me and took the time to go through these in detail. She was extremely personable, professional and answered all the questions i had without the use of professional jargon.
Dj Mtn
Aug 05, 2024 Report
We recently bought our first homeAlexander Southwell Mortgage Services were absolutely fantastic from start to finish. Andrew dealt with our mortgage, he was so professional and couldnt have been more helpful. We cant thank him enough for making what should have been a stressful experience very easy and smooth sailing. 5 Star Servicehighly recommended
Rosanne Faleiro
Jun 22, 2023 Report
My partner and I Found a house we loved and contacted Jamie over a weekend to get an AIP so that we could put in an offer. Jamie was absolutely wonderful and very helpful with all the information about mortgages. It was a very pleasant experience, he had us sorted in a week and everything went over smoothly. Cannot recommend Jamie at Alexander - Southwell mortgages enough.
Mitchell Hardiman
Apr 23, 2022 Report
Me and my girlfriend recently used Jamie as our mortgage advisor for the purchase of our first house and he was fantastic. As first time buyers we felt a bit out of our depth but Jamie was always on hand to answer any questions and help us anyway he could. This really helped us to understand the whole process and get to the point where we have now had an offer and our mortgage accepted.

I would recommend Alexander Southwell Mortgage Services to anyone, nothing but good things to say about them. Once again thank you Jamie, couldn't of done it without you!