Since 2009, Jimmy Jones Company has served Gastonia, North Carolina, with local HVAC and plumbing services for homeowners and businesses. Our service philosophy is deliberately simple: when you contact us, we answer the phone, investigate the problem, explain what options are available, and do the work properly. Longtime customers may recognize the business as Jimmy Jones Quality HVAC, the former company name. Today we operate as Jimmy Jones Company, while maintaining the same focus on dependable care for local customers. HVAC remains the primary service we provide, and plumbing is also a core part of our business. Beyond those areas, we handle indoor air quality, commercial HVAC, and small residential electrical repairs in North Carolina. Our complete services include heating, air conditioning, plumbing, water heater repair and replacement, indoor air quality, and commercial HVAC service. If a particular job is outside our scope, we will explain that clearly rather than waste your time.
Our team provides same-day and emergency service when current availability permits. We also offer free estimates and second opinions so customers have an opportunity to understand their choices before making a decision. Certified technicians are trained to diagnose problems and describe their findings in plain language. We are licensed and insured and take the responsibility of working in your home or business seriously. Our work and customer satisfaction are guaranteed, and we explain the warranty coverage associated with the specific service or equipment. Gastonia and Gaston County are our primary service area, while HVAC service also reaches the greater Charlotte area and selected South Carolina communities. Plumbing and small residential electrical work are offered throughout North Carolina. Call (704) 496-1839 or request service online.
Our team provides same-day and emergency service when current availability permits. We also offer free estimates and second opinions so customers have an opportunity to understand their choices before making a decision. Certified technicians are trained to diagnose problems and describe their findings in plain language. We are licensed and insured and take the responsibility of working in your home or business seriously. Our work and customer satisfaction are guaranteed, and we explain the warranty coverage associated with the specific service or equipment. Gastonia and Gaston County are our primary service area, while HVAC service also reaches the greater Charlotte area and selected South Carolina communities. Plumbing and small residential electrical work are offered throughout North Carolina. Call (704) 496-1839 or request service online.
Served areas
- Gastonia, NC, Belmont, NC, Mount Holly, NC, Cramerton, NC, Lowell, NC, McAdenville, NC, Stanley, NC, Dallas, NC, Cherryville, NC, Kings Mountain, NC, Bessemer City, NC, Shelby, NC, Charlotte, NC, Lake Norman, NC, Gaston County, NC, Fort Mill, SC, Lake Wylie, SC, Clover, SC, York, SC
Details
- Year established: 2009
- Licensed
- Insured
Highlights and features
- Locally owned and operated
- Same-day service available
- Emergency service available
- Free estimates
- Free second opinions
- Financing available
- Upfront, transparent pricing
- Workmanship guaranteed
- Residential and commercial services
- Heating and air-conditioning services
- Plumbing and water-heater services
- Indoor air quality solutions
- Select residential electrical repairs
- Commercial HVAC maintenance
- Services all major HVAC brands
Associations and certifications
- NATE-Certified Technicians
- American Standard Dealer
- Licensed in North Carolina
- Licensed in South Carolina
- Fully Insured
Payment methods
- Cash, Checks, Debit cards, Credit cards, Financing available
Services
We offer comprehensive furnace and heating repair for residential systems experiencing performance problems. If your equipment produces cold air, makes unusual sounds, starts and stops repeatedly, or fails to operate, our experienced technicians can investigate the issue. We provide straightforward recommendations without unnecessary upselling, helping restore dependable heating while supporting efficient and comfortable operation. 
We offer professional air conditioning care for residential properties, covering everything from unexpected repairs to planned equipment replacement. Our technicians are prepared to investigate warning signs such as warm airflow, unusual noises, constant operation, leaks, odors, and inaccurate temperature control. Through careful service and clear recommendations, we work to preserve comfort, reliability, and efficient cooling. 
When plumbing issues affect your property, we offer professional solutions ranging from routine repairs to replacement and installation work. Our services include water heater maintenance and replacement, fixture installation, garbage disposal repair, toilet service, valve replacement, hose bib work, drain cleaning, leak repair, sewer inspection, pipe repair, repiping, and faucet installation, with careful attention to proper operation. 
Our company supports selected residential electrical needs through a limited repair service that accompanies our HVAC and plumbing offerings. We commonly work with outlets, switches, GFCI outlets, and selected residential breakers, while also troubleshooting small electrical issues. Because not every electrical request is within our service scope, we explain any limitations when reviewing the details provided. 
We maintain commercial HVAC systems with a preventive approach focused on reliability, efficiency, and equipment longevity. Service plans are coordinated with each business’s operating schedule and specific equipment. During maintenance visits, we inspect system components, clean coils, replace filters, check refrigerant, test electrical and safety features, and document the condition of the equipment.
Reviews (30)
Gregory Tanner
Aug 12, 2026
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Aug 02, 2026
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Jul 25, 2026
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Jul 09, 2026
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Jun 26, 2026
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Jun 15, 2026
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May 24, 2026
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May 03, 2026
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Apr 25, 2026
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Mar 12, 2026
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Feb 03, 2026
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Feb 03, 2026
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A. Kay
Jun 22, 2025
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Beau Stroupe
Jun 06, 2024
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Hazel Quitter
Apr 11, 2024
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Christa Schronce
Mar 11, 2024
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Donna Clemmer
Feb 25, 2024
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Catrenia Brice
Jan 29, 2024
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Jada Flood
Jul 08, 2023
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I can not say enough about how nice these people are. This is a small company not a Morris or ceo owned franchise so there were a couple delays. However if you want an honest local owned business that cares and not charge you 200% markups and go around, This is a go to company.
I can't thank you enough for how well you did and worked with us on what we could afford. Jimmy did exactly what he said and his crew was very good quick and professional. It was great to do business with someone who is hands on
Thank you sincerely
The Flood family
I can't thank you enough for how well you did and worked with us on what we could afford. Jimmy did exactly what he said and his crew was very good quick and professional. It was great to do business with someone who is hands on
Thank you sincerely
The Flood family
Josh Hope
Mar 23, 2023
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Ive had my A/C go out in my Dads house as well as my own and I always use Jimmy Jones. They have great customer service, honest, professional & vigilant. Always getting things done at the soonest possible time which i appreciate. I will always greatly recommend them to anyone needing services with HVAC!
Cody Wallace
Feb 24, 2023
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I would recommend this company over any, I really like that the phone number listed goes directly to the owner Jimmy. He is very professional and relatable. Direct and decisive when explaining how to fix my concern.The same could be said about his employee Wayne. He was sent out on a second occasion for a separate concern. Quick and timely and very experienced by how fast he was able to diagnose and fix the problem with my unit.
Todd Groves
Feb 14, 2023
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We have used Jimmy’s business for several years now. They’ve always been respectful, honest, got the job done and done well. Never have they made a mess or left a mess. They explained the problem and explained what needed done, before fixing the problem. When I call or text, I always get a speedy reply. I stand behind Jimmy’s business. My wife found Jimmy through a friend. She is completely comfortable dealing with them when they come.
Fuck You
Aug 02, 2021
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Jimmy and his team have been amazing. When I called about my furnace not working they came quickly and were able to resolve the issue at a very reasonable price. Couple weeks later we thought something else may be wrong but it was something simple. Nonetheless they came out on warranty and made it right. I also ended up getting them to change out some duct work under the house that was damaged and they gave me a really good price. I had another HVAC guy give me a quote 3x the amount a couple months ago. So I asked about a few other items the inspector noted on the inspection report since we recently purchased the house and Jimmy told me what I do and don’t need. I feel comfortable as a woman calling Jimmy and knowing he is going to be honest with me and always do a great job.
Bets
May 13, 2021
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Professional, quick, thorough. Over the years we have used other HVAC companies and never had we had anyone who could compare to the service and just plain kindness we received from Jimmy Jones and his crew. We found Jimmy Jones HVAC through word of mouth, the very best recommendation is from a happy customer. Highly recommend!!!
Greg Springs
Apr 02, 2021
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I do not normally give any reviews of businesses, either positive or negative, however, I just wanted to share with those that are reading this, that you can depend on Jimmy Jones to be treat you as you would want someone to treat you, Jimmy is honest and fair in his dealings with you as a customer.
Hope Griffin Diaz
Dec 27, 2018
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