Universal Pest & Termite, Inc.
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Universal Pest & Termite, Inc.
Universal Pest & Termite, Inc. is honored to serve Hampton Roads as a family-owned leader in residential pest control. For more than 25 years, weve provided homeowners throughout Virginia Beach, Chesapeake, Norfolk, and Hampton with reliable, safe, and guaranteed pest solutions. Our services include termite treatment, rodent control, bed bug removal, mosquito management, spider elimination, and crawl space restoration. Having earned over 1,000 five-star reviews and the trust of more than 100,000 homeowners, we take great pride in protecting our neighbors from the harmful effects of pest infestations.

We utilize a scientific, Integrated Pest Management system designed to address pest problems at their source. This method allows us to use fewer chemicals while achieving stronger, longer-lasting results. Our natural pest control options offer an added layer of safety for environmentally conscious families. Our technicians are thoroughly trained professionals committed to outstanding customer service and consistent, guaranteed results. Whether youre facing an active infestation or seeking preventive solutions, Universal Pest & Termite provides the expertise and care your home deserves. Contact our team today for a free quote and learn how we can keep your home pest-free all year long.
Served areas
  • Virginia Beach, Norfolk, Chesapeake, Portsmouth, Hampton, Newport News, Suffolk, WWilliamsburg
Details
  • Year established: 2000
Highlights and features
  • Family-owned pest control serving Hampton Roads
  • Protected over 100,000 local homes with proven solutions
  • Comprehensive services: termites, rodents, bed bugs, and more
  • Integrated Pest Management prioritizing safety for children and pets
  • Natural, non-toxic pest control options available at no extra cost
  • Free inspections, same-day emergency service, and guaranteed results
Associations and certifications
  • A+ Rated by BBB
Payment methods
  • Cash, Checks, Debit cards, Credit cards, Mobile payments, Bank transfers, Financing available
Services
Home Pest Control Universal Pest & Termite provides a trusted solution for controlling pests in residential properties throughout Hampton Roads. We rely on proven methods, continual technician training, and tailored treatment plans to eliminate infestations. Our goal is simpleto restore comfort and confidence in your living space with reliable, professional pest protection.
Termite Control With decades of proven experience, Universal Pest & Termite delivers superior termite control and prevention services. We use advanced, environmentally safe treatments to eliminate current infestations while preventing future risks. Our termite-free guarantee reflects our strong commitment to quality, reliability, and the long-term safety of your home.
Rodent Control Rodent Control by Universal Pest & Termite delivers proven results through careful inspection, targeted removal, and thorough cleanup. We seal gaps to prevent entry, place traps safely away from pets and children, and sanitize contaminated areas. With decades of experience, we guarantee effective, lasting protection for homes and businesses alike.
Crawl Space Services We deliver professional crawl-space services, including cleanup, encapsulation, and installation of dehumidifiers and sump pumps, alongside French-drain systems and wood-fungus treatment. Our team works diligently to eliminate moisture problems and pest risks beneath your home and ensures structural integrity over time. As proprietors, we understand the importance of this often-overlooked area and commit to providing high-quality, lasting results. Let us protect your home from the ground up.
Reviews (21)
Vernissa Thomas
Vernissa Thomas
Oct 18, 2025
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David S. was very professional and attentive. He went above and beyond!! He gave me a detailed report of his services and offered additional services that would help. Great experience!!
Brittany Brown
Brittany Brown
Oct 18, 2025
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Scott was a very good exterminator. He was very pleasant and thorough with my pest inspection. I would highly recommend him for services.
Shanti Mullen
Shanti Mullen
Oct 14, 2025
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Jimmy is the best. He was very informative professional and quite frankly felt like family. Thank you for having someone like him on the team. He truly cares. Go Jimmy!
Ya VonnE
Ya VonnE
Oct 10, 2025
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David Shafer was very professional. He came out an did a full inspection. Then we came up with a game plan to combat my pest. I set up my contract which was simple and straightforward. And I really enjoyed my experience with David. He was very informative about the pests. Thank you David for all you help!
Joel Brown
Joel Brown
Oct 07, 2025
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David S was an excellent performer of his job! Always prompt always nice even to my dog. I really appreciated that. No pressure always a smile and the truth.
James Stanko
James Stanko
Oct 07, 2025
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Dave was very informative concerning the moisture in our crawl space. Recommend a couple different scenarios.
He has always been very friendly, polite and addressed any concerns that I had.
Tracy S.
Tracy S.
Oct 04, 2025
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The experience was exceptional; please look no further! Jimmy was prompt, experienced and great to work with.
Kayla Knighton
Kayla Knighton
Jul 16, 2025
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David S. Was very good. Hard working guy. He was very attentive to my problem. I highly recommend him to get the job done.
Kendall Miller
Kendall Miller
Jul 04, 2025
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Sean Mays came out today and handled a problem that has been plaguing me for weeks, in 30 seconds. He was so brave in the way he handled the wasp nest on my deck. Universal Pest Control is amazing. im so glad I left my old company and moved to Universal!! Simply the BEST
Stephanne Gentlesk
Stephanne Gentlesk
Jun 21, 2025
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We have been a customer of Universal for at least 10+ years. They have always done a great job. There was a little hiccup with scheduling this past month, which was not normal at all. But I understand you can't always be perfect. We finally got serviced today by Jenna and she is wonderful. We have a major ant problem outside and she explained everything she was doing and watched out for our dogs and children's safety. It's so nice to have technicians that work hard and take care doing their job. Wish Jenna could be our regular technician. She's great!
JblazeToD
JblazeToD
Jun 11, 2025
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David Shafer is Amazing. He spent 1 hour under my crawl space came out and told me everything. He is a straight shooter. I definitely would recommend him. Im active military and i can tell when someone is serious about their work David is serious
K. Williams
K. Williams
Jun 10, 2025
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David S. did a great job ensuring that the problem was thoroughly investigated and solved the issue with recommended sprays. Staff and students are now safer due to his outstanding service. Thank you, David S.!
Kelley Freeman
Kelley Freeman
May 28, 2025
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Extremely happy since starting with them this past year. We don't even see bugs between treatments (like with my old company). Philip is our technician and he is wonderful..friendly, professional, knowledgeable and thorough. I highly recommend them.
Sienna Cowell-Dunn
Sienna Cowell-Dunn
May 14, 2025
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Ive had the pleasure of having Universal as our pest control company for the last six years. I highly recommend this company! Shout out to Jason, one of the awesome techs that has come out to service our home.
Monique Carter
Monique Carter
May 11, 2025
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Weve used Universal Pest for years for our preventative maintenance. They were upfront and honest with us from day one. We always request David Shafer to come to our home for our quarterly maintenance. He is very knowledgeable, professional, and friendly.
Tara Kravitz
Tara Kravitz
Apr 18, 2025
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David Shafer came out to our office and not only performed our normal routine service but also verified that our previous mouse situation is still resolved. Very professional and incredibly nice. I would recommend.
Katrina Walker Klove Forever
Katrina Walker Klove Forever
Apr 13, 2025
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My technician David Shafer exudes professionalism with a touch of warmth and compassion.
By the time I reached out to Universal Pest and Termite, I was overwhelmed and stressed beyond words (from lack of sleep) due to problems with squirrels in my walls.
Other renowned pest companies failed miserably to assist me with this ongoing squirrel issue.
David was so gentle with me. He sat me down and explained the process in a manner that gave me immediate hope. Not only did he and the amazing team seal up all the entry points, David called me as well as came back to my home to make sure those pesky rascals couldn't get back in!
My nightmare has ended and I cant thank that good smelling man -David and his team enough for bringing so much peace back to my mind and home.
Brittany Kirkland
Brittany Kirkland
Mar 28, 2025
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Jenna came out early and I feel went above and beyond. She fixed items I had no idea about that could have been a headache down the road and explained things we can do to help in between services. She was extremely professional and friendly. She even loved on our puppy after she was finished.
Dk M.
Dk M.
Mar 10, 2025
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Huge shout out to Janna who serviced my home for the first time this month. She came out to perform my quarterly pest control service and I couldn't be more impressed with her professionalism. She was very knowledgeable and took the extra time to explain what she was doing. The service is affordable and living on the water in Hampton, quarterly PC is a must. Thanks again Janna! I hope that you are the only one they send to my home in the future.

The Akers/Marti Family
Hampton, VA
Allison Brown
Allison Brown
Mar 09, 2025
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Universal Pests only female pest inspector, Jenna, did a fantastic job! She was not only through, she explained everything to me. Any questions I had, she was happy to explain. Jenna was more than personable, which made me feel comfortable with her in my home. She was professional at all times, and even showed her personal side by loving on my large dog. Universal is lucky to have Jenna!!
Ruben Medalla
Ruben Medalla
Feb 18, 2025
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I have worked with Brandon N. on multiple issues and he has been a pleasure to work with. Universal has offered fair prices and Brandon has done great work for us. Specifically, he has been handling a rodent issue in our crawl space and attic. He has been very communicative and responsive during the work. Additionally, during his quarterly treatments, he has been very thorough and knowledgeable. Overall, hes doing a fantastic job!