1-800 Water Damage of Newtown

Loved working with Paul G. He made it really painless and held our hand every step of the way. Hopefully never need to use again, but I would use Paul again for sure if I needed too!

Anthony was very helpful with our experience. Great work done on project. For our reconstruction stage of our project, Sid, Tyler, Rick, Rick Sr., Matt and the whole crew plus the subcontractors did a most excellent job. Their craftsmanship and detail to particulars was amazing. We also enjoyed the open communications we had through the entire process. Thank you Ben & Jeff for putting together such a good and friendly team to listen to our concerns along the way. What a blessed experience we had! Thank you all for your hard endeavors to get our house back together again!! Excellent and meticulous work and work ethic!

Hi, I want to give a huge thank you to Sid! He has worked with us since the beginning of our major plumbing leak. Walls, ceiling, floors, carpets, damaged by the horrible leaks! Anyone who has experienced this knows its very frustrating and caused me a lot of stress and anxiety! From day one, Sid made me feel so much better, about what was ahead of completion of the project in our home.He explained the process of all that needed to be done and if we had any questions, he was always there. We spent most of the time at the shore, while the work was being done. He called in daily to let us know how everything was going with all the work that was being completed . Also, sent of pictures. I felt so much better about all that was going on. He sure eased my anxiety. We did run into a problem with the painting issue! We were not happy at all how the job was completed. But, once again Sid was there for us! He apologized over and over to us, he really felt terrible about the situation. Thats when Tyler came to meet us and go over everything that needed to be done. He also apologized and said everything will be fixed to our liking. I felt so confident in both of them, once again easing my stress! We purchased a good quality of paint. To my surprise, Sid and Tyler did the painting! How awesome is that! They did a wonderful job painting, walls ceilings. Once again Sid and Tyler stayed in touch with us, sent photos. I cant thank them enough for all that they did together for us! We have our home back now! Everything looks fabulous! All the walls, ceilings, floors, painting, is completed. Thanks so much Sid you were there with us from the beginning! Tyler thanks for all you did with Sid, awesome! I would like to thank everyone for your kindness and support and hard work throughout this process. Thanks Mary

I had water damage from a leaking faucet and water line in my kitchen. Which proceeded to my basement ceiling. Paul was very helpful with getting the process started. Bryan and his team were at my home in a timely manner to begin the work and explain the next steps. Also very professional. I'm very pleased as this process continues. Situations like this can be really stressful. Thank you for your promptness and attention to detail

The restoration work was done professionally and accurately. Sid Sarin and Fabricio Pinhero and their team have diligently worked to overcome the difficulties and solved each of them correctly. My wife and I are completely satisfied with the 1800 waterdammage team.

Will and his crew did an excellent job cleaning up the water damage in our basement. They came every few days to check for dryness and made adjustments when necessary.

Sid Sarin and his crew were great to work with! As a third shift worker, I had some anxiety about disruption during the rebuild but everything went so smoothly. Sid was accommodating with requests and managed any hiccups along the way with ease, transparency and professionalism. Thank you so much for your excellent work!

I am so thoroughly pleased with my experience with this company. We came home one evening and it was raining in the living room due to a problem with our toilet line, which is nothing anyone wants to see! Paul and his mitigation team responded promptly and were extremely professional and courteous in drying out our space. The rebuild manager, Sid, explained the rehab process every step of the way, managed negotiations with our insurance company, acted as liaison with the workers onsite, and was genuinely helpful, empathetic, and supportive at every turn. The quality of the workmanship is absolutely A+. So grateful to have had these folks at our side during this restoration process. Highly recommend.

Cant explain the amount of gratitude I have for this company. The work, craftsmanship, and very helpful attitude we received was beyond any customer relations Ive ever experienced. Sid handled every obstacle with grace and fought from day one to get us what we deserved. The work came out beautifully and beyond our expectations. We are more than thrilled. Thank you again Sid and 1800waterdamage. If I could give you a 6 star rating I would. Ace says hi Sid

Sid and his team completed a quick and and thorough job, kept me updated along the way and protected my home with covers and tarps during the work. Would recommend them to others looking for remediation work.

Thank you "Sid" for your assistance with all the hard work that you did at my Father n Laws house with helping him and restoring his family room. !!!

You were so detailed and meticulous with how you explained things to him.

Thank you "Sid" for being so thorough !

Angel Roach

Sid - Project Manager Extraordinaire!!!

Thank you, Sid, for all your help to remediate my fathers family room. I really appreciate you working directly with me and my brother to support our father.

My brother and I are 500 and 800 miles away, but you were able to close the distance with your effective communication. You went ABOVE and BEYOND to make this happen. You mastered the multiple roles of working with the insurance adjusters, managing the restoration and communicating all details. My father can rest in his easy chair tonight!!!

I strongly recommend Sid for any Restoration Project, and I would call on him again!!!!!

Thank you Sid ! You helped my family and I through a tough time of getting our Family Room restored after a water main break. Your willingness to support us and be a liason between the Insurance Company and my family was handled very smoothly !

Thank you again Sid ! You are an asset to your company "Water Damage "

Kenny R.

I had an excellent experience With Bryan & Zane . They were excellent with Work very clean and communicative.

I would highly recommend. Thank you for all your help.

It was a pleasure dealing with Sid Sarin & his team. From Paul & team with the restoration to Fabricio & team with the remodeling, it has been professional all the way through. Sid was very communicative throughout the entire process. This was a major water/sewage event that affected the main floor of my home right at Christmas. Even while we were out of state, 1-800 Water Damage of Newtown kept me up to date with all of the steps we were going through. I was able to text Sid on his personal cell phone over the weekends & he responded right away! Despite all of the issues that could delay this restoration process, Sid was able to keep this process moving very quickly & transparently. There were a lot of moving parts to this, but it was handled with white glove service throughout every step for my experience. Thank you very much!!

Neil and the team did excellent work. They were very thorough and communicative while remediating the water damage.

On 12/24/2022 we had a flood in our house and nearly everything room had damage and our house was basically down to the studs. We had a nearly complete remodel due to the flood. I called them the morning it happened and Ben and Jeff were at the house in a few hours. They stayed at the house cleaning, setting up fans, taking pictures till nearly 10pm on Christmas Eve. This led to using Ben, Jeff and their team to do the remodel. Their work was great. If I had an issue they made sure to fix it. (I am not easy to deal with at times) We had to move into a hotel for 14 months while I the rebuild was under way. I am so happy with the way it turned out. I was able to change the colors in the house and make it brighter. We also made small changes when we put the walls back in the basement to add a little bar area.

Had a water pipe burst in my basement. Called Paul from 1-800 Water Damage and he can out as soon as possible to check out the damage. Once he finished his assessment he called the insurance company for me to file the claim and then had Dave and his crew out to extract the water and remove carpet and pad. I would highly recommend this company to anyone that has any water damage. They were professional and knowledgeable and got the job done for me!!!

1-800 Water Damage honestly saved my mothers house and took excellent care of us. The remediation team which I believe was Jeff and his team they made sure to clear the issue she had and kept the house protected. We had some unfortunate events happen and Ashley and Sid literally did everything to get me and my mom help as to make sure she did not freeze. Ashley is the kindest person Ive ever spoken to she was caring and understanding and just worked so hard to find us the help we needed. Sid also was so kind and helpful he went above and beyond as well.They had someone at my moms house within days. Im sure given the holiday season it was not easy to do, but he had Fabricio (also the nicest man Ive met) and his crew come out and they did an outstanding job on the renovations. The rebuild seriously was so fast and again went above and beyond to make her living room look the same (better) than before. Everyone went above and beyond in every way possible. It was a very rough year because I lost my father and now I had this responsibility and they made it extremely easy and stress free. I highly recommend 1-800 Water Damage, you will not regret it! Thank you all again!
Ashley

These guys did a great job. Having water in the basement is stressful and they eased my mind in terms of remediation. They gave me updates everyday on the what they were doing and why. John and Ian were great. Those two were very professional and knowledgeable about there job. If you need water remediation I highly recommend.

The customer experience from 1-800 WATERDAMAGE was excellent! Dan was especially helpful and knowledgeable. Every person working there was professional and courteous. We appreciate all the help in navigating the process! The service was bar none and we would recommend them to anyone who needs help with water damage. It was a stressful situation but they made it so much more manageable. Bryan and Kathy Healy

Working with Jeff and his team will turn a stressful situation into a manageable one! Jeff - a scientist at heart - brings an incredible level of expertise and professionalism to the table.
His deep understanding of mold, environmental science, and the impact of water damage makes you confident of their abilities to solve problems every step of the way. They thoroughly explain the potential risks and what they're doing to solve the issue.

The team is prompt, efficient, and respectful of houses. From the initial assessment to the final cleanup, everything is handled with precision and care. Highly recommend!!

The Water Damage crew, headed by Dave, were exceptionally responsive, communicative, and efficient in the water remediation. They acted as advocates between me and the insurance company in keeping me informed as to the upcoming steps. Thank you again for your assistance.

Working with Sid and the team was excellent from start to finish.
They communicated clearly and honestly with us, helped navigate the process with the insurance company, and most importantly did the job from start to finish with professionalism! We had a flooded basement that needed a total reconstruction and it looks like new.
With this company you will have peace of mind and know that you are getting fair and professional treatment.
Sid is the team lead, he went above and beyond and made a stressful process so much better.

I cannot recommend this water cleanup crew enough! After experiencing significant water damage in my home, they arrived quickly and were incredibly professional throughout the entire process. Their team worked efficiently, explained everything clearly, and showed a great deal of care in restoring my property. They went above and beyond to ensure everything was thoroughly dried and cleaned, preventing any future issues with mold. The crew was respectful of my home, and their attention to detail was impressive. If youre in need of water damage restoration, this is the team to call. 5 stars!

Paul Josiah Dan and their entire team made a horrible situation so much better!
We had a flood on the morning of July 4 and they responded within an hour. It was so stressful and overwhelming to witness my basement fill with water, but as soon as they arrived I felt like everything was going to be okay.
For an entire week they came and took care of everything, including dealing with my insurance company. The team was patient and professional and clearly knew what they were doing. My basement is now completely dry and Im confident will not grow mold.
They also referred me to amazing professionals for the rebuild and storing my furniture.
This is the company to call if you have water!!! Fair, reliable, knowledgeable and a pleasure to work with.

One of the owners, along with skilled technicians Anthony and Dan, arrived within 24 hours of our initial contact. Anthony and Dan demonstrated meticulous attention to detail and ensured a thorough cleanup upon completion of their work. My kitchen and bathroom were cleaner than when they arrived. They maintained effective communication with us throughout the
the project. Having utilized other water damage restoration services in the past, I would recommend this company.

Jeff is a true professional, and wonderful to work with. He created and executed a plan to remove mold from the corner of a client's basement. He was extremely knowledgeable, and took the time to answer all questions and address any concerns. The work was completed quickly, and he was very responsive providing updates throughout. End result was exactly what he planned for, and pricing was fair. Highly recommend for a mold remediation company you can trust!

Sid was wonderful!!! He was my contact person. He came and did the estimate, and kept in touch with me through email, text messages, and phone calls. He was great with confirming plans and keeping on schedule. The work done by him and Tyler was great. They truly cared about the project and how it turned out. I couldnt be happier with my basement remodel.

Wish I could give more stars. After hurricane Ian Jeff and team made the long trip to SW Florida to help local residents. Our villa was almost a complete loss, but thanks to 800-water helping us so quickly we were able to salvage most of the walls/foundation. I'd like to personally thank Jeff and 800-water for their help and professionalism during such a hard time.