
Firstline Garage Door Repair is a premier provider of garage door and opener installation services, primarily serving construction companies. Known for its reliability and professionalism, the company has built a strong reputation as a dependable partner in the field. One of the distinguishing factors of Firstline Garage Door Repair is its unwavering commitment to excellence in all its endeavors. Its team, composed of highly skilled technicians, is well-trained and experienced, ensuring precise and meticulous installations on every project. Construction firms trust Firstline Garage Door Repair to deliver superior results that consistently exceed expectations. Furthermore, the company prides itself on its exceptional customer service, prioritizing clear communication, timely responses, and transparency throughout the entire process.
Served areas
- Arlington Heights, IL, Addison, IL, Aurora, IL, Barrington, IL, Bartlett, IL, Batavia, IL, Carol Stream, IL, Chicago, IL, Crystal Lake, IL, Darien, IL, Deerfield, IL, Joliet, IL, Lake Forest, IL, Lake Zurich, IL, Libertyville, IL, McHenry, IL, Naperville, IL, Northbrook, IL, Orland Park, IL, Palatine, IL, Plainfield, IL, Schaumburg, IL, St. Charles, IL, Tinley Park, IL, Winnetka, IL, Woodstock, IL, Buffalo Grove, IL, Vernon Hills, IL
Details
- Year established: 2019
- Employees: 4
- Licensed
- Insured
Highlights and features
- Same-day garage door repair and installation services
- Emergency repairs available across all Illinois cities
- Free $0 service call and repair estimates
- Commercial and residential garage door specialists
- Professional technicians with years of experience
- Wide range of garage doors and openers
Associations and certifications
- Associations & Trade Memberships
- International Door Association (IDA) – (Recommended Membership for Garage Door Professionals)
- Better Business Bureau (BBB) – A+ Rating Preferred
- Angi Certified Pro (formerly Angie’s List)
- HomeAdvisor Screened & Approved
- Google Guaranteed Partner (if enrolled in Local Services Ads)
- Certifications & Compliance
- Licensed, Bonded, and Insured in Illinois
- OSHA Safety Compliance Certified (for commercial installations)
- Manufacturer-Certified Installer – LiftMaster, Clopay, Amarr
- EPA Lead-Safe Certified (if working on older residential properties)
Payment methods
- Debit cards
- Credit cards
Services








People
Alex Caraus
Owner
Alex Caraus is the founder and owner of Firstline Garage Door Repair. With hands-on experience in both residential and commercial garage systems, he writes expert-level articles focused on garage door installation, repair trends, and cost-saving solutions for Chicago property owners. His goal is to educate customers with accurate, transparent, and actionable information.
Videos
Garage Door Repair Service in ILLINOIS
Best service, best price.
(847) 620-9249
https://firstlinegarage.com/
Firstline Garage Door Repair
Garage Door Repair Service in Illinois IL (847) 620-9249
GARAGE DOOR REPAIR and GATE REPAIR Commercial * Residential * Industrial
Garage Door Repair In Illinois
Firstline Garage Door Repair
(847) 620-9249
Reviews (44)
Laurence Feld
May 19, 2025
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GenX'Er
May 17, 2025
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John Loy
May 14, 2025
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Jeffrey Kee
May 11, 2025
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Robert Van Stedum
May 10, 2025
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Daren Mccormick
May 05, 2025
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Spiros Tzakis
May 01, 2025
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Tania Kozak
Apr 16, 2025
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David Divanyan
Apr 11, 2025
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Dan Reynolds
Apr 07, 2025
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Oleg Fridman
Apr 05, 2025
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Leontina S.
Apr 03, 2025
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Tomohiro Yoshida
Mar 26, 2025
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M.
Mar 11, 2025
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Narendra Sarkar
Mar 11, 2025
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Artur Run
Mar 06, 2025
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Alexandra Banda
Mar 03, 2025
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Gary Masarsky
Mar 02, 2025
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Emily N.
Feb 21, 2025
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Jill Kirian
Feb 19, 2025
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Alex Db
Feb 18, 2025
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Ovais Siddiqui
Feb 02, 2025
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Five stars for exceptional customer service! This professional took the time to thoroughly explain options and provide a comprehensive quote, even though I ended up going with someone else. Their expertise was evident in every interaction, and they were always prompt and courteous. What impressed me most was their genuine desire to help rather than just make a sale. Would definitely reach out to them again for future projects!
Ryan
Feb 02, 2025
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Daisy Diaz
Jan 07, 2025
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Anatolii Verezhak
Dec 25, 2024
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Igor Tanas
Nov 24, 2024
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Akbar Bhimji
Oct 18, 2024
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I used them to replace a broken spring on my garage door and received a very prompt response and very reasonable quote for the work. They showed up on my schedule fixed it, cleaned up and left. Very polite and courteous crew with no pressure or hard selling for other related issues. I would highly recommend them for their prices and good work and know exactly who to call next time I encounter a problem or my friends and family do.
Tarek A.
Oct 16, 2024
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Greg Bull
Oct 11, 2024
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Oly G.
Jul 19, 2024
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Recently, my garage door spring broke, leaving me unable to access it. I discovered Firstline through Yelp and asked for a quote. Within minutes, Alex replied with an estimate. They arrived the next day, promptly inspected the garage for any other issues, and explained the repair process clearly. They quickly began the work and within an hour, my garage door was functioning perfectly again. Overall, their customer service is excellent, the quality of work is high, and the quoted price matched the final price with no unexpected charges.
Amanda D.
Jan 03, 2024
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I found Firstline on Yelp and Alex came right over. I had some companies say they could not install a keypad on my door as the unit was too old and some would not even come out unless I paid an over $100 service charge. Alex installed the keypad within 30 minutes and for the same price as other "service" charges. he also inspected the unit for free. it was very refreshing and I will be using them anytime I need servicing!
Howard H.
Nov 01, 2023
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Jim L.
Sep 27, 2023
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My garage door springs popped after 18 years. They had a good run, but of course it never happens at a convenient time.
I sent a request for quote through Yelp and received an immediate response from Alex. He gave a firm price with a great warranty and was on site within 2 hours to complete the repairs.
Thanks, Alex! Great job.
I sent a request for quote through Yelp and received an immediate response from Alex. He gave a firm price with a great warranty and was on site within 2 hours to complete the repairs.
Thanks, Alex! Great job.
Gilbert M.
Jun 30, 2023
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Alex is a true professional. He was on time, and did an excellent job repairing the chain, which had broken on the opener itself. He went out of his way to make sure I was a happy customer. He is a no nonsense honest businessman, who will tell you exactly what you need and what you don't. It was a pleasure to do business with him. I will definitely use his service again. Highly recommended.
Marc D.
May 09, 2023
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Robert L.
Apr 07, 2023
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Many Thanks and a HUGE shout out to Firstline Garage Door Repair. Garage Door repairman was efficient, kind, and willing to work with us when our garage door spring broke suddenly. Same-day responsiveness when experiencing a garage door emergency. Repairs, replacements, and general maintenance; Firstline Garage Door Repair, Inc. is your go to company! Thank you and we will defiantly be return customers!
Chris F.
Apr 03, 2023
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Fleet Masters
Mar 10, 2023
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Randy T.
Feb 22, 2023
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Jason R.
Jan 22, 2023
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We had an issue with our garage door not opening properly. I found Firstline on Yelp and reached out to schedule an inspection. They were extremely responsive and worked around my timeline for the appointment. They showed up on time and did the work very efficiently. They offered me an inspection at no charge and the price for the work was absolutely fair. I highly recommend this company for any garage door repair issues!
Elliot R.
Jan 01, 2023
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Everything with Alex was top notch. Needed my garage motor replaced as it was working only intermittently. Alex was able to get out to my home quickly and discussed options with me at very reasonable rates. Was knowledgeable and not pushy. He noted my rollers were corroding which I had not noticed but upon inspection, it was clear they were. Got the job quick and was very professional. New system works great and is much quieter. I would definitely call Alex again.
Erik S.
Dec 25, 2022
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Great experience! Alex was super responsive, worked very efficiently, and provided excellent value. He also proviI highly recommend him for your garage door repair, replacement, or installation.
Lastly, I should note that Firstline definitely does residential work, which wasn't entirely clear from the Yelp photos.
Lastly, I should note that Firstline definitely does residential work, which wasn't entirely clear from the Yelp photos.
Tae H.
Dec 04, 2022
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He is the best, knowledgeable, honest, a great price. (See the detail explanation below). I'm going to recommend him to everyone I know.
My cable came off one side and my door was lopsided and one of the roller came out. Also my rail got bent. I had one company came out and estimated for $350 labor and extra cost for parts if there might be problem. Also suggesting to get a new door. However I found Alex (no review but i wanted to get second opinion). He came out and saw the problem and he said he can do it like no problem. It was way cheaper and fixed it so fast and even change two new parts cuz it had corrosion. He spray everything and made an adjustment and even give me a tip how to maintain by purchasing spray from homedepot. Also I asked him about getting a new door cuz the corner never closed flat (with small gap) but he said new door will not fix my problem cuz I have low bearing and even if I get new one it will be same. Alex is awesome! Saved tons of money and fixed my issue. I wish I had pictures before the job.
My cable came off one side and my door was lopsided and one of the roller came out. Also my rail got bent. I had one company came out and estimated for $350 labor and extra cost for parts if there might be problem. Also suggesting to get a new door. However I found Alex (no review but i wanted to get second opinion). He came out and saw the problem and he said he can do it like no problem. It was way cheaper and fixed it so fast and even change two new parts cuz it had corrosion. He spray everything and made an adjustment and even give me a tip how to maintain by purchasing spray from homedepot. Also I asked him about getting a new door cuz the corner never closed flat (with small gap) but he said new door will not fix my problem cuz I have low bearing and even if I get new one it will be same. Alex is awesome! Saved tons of money and fixed my issue. I wish I had pictures before the job.
Matt P.