Business Details
18 Years
experience
Professional Residential Cleaning Services in Austin & Houston
At Maids and Moore, we have dedicated ourselves to redefining residential cleaning services since 2008. Our company was founded on the principle that every home deserves meticulous attention to detail, delivered by professionals who take pride in their work. With over 54 years of combined experience across our leadership team, we have developed a proprietary cleaning system that ensures consistent, high-quality results for every client. Our services span from routine maintenance to specialized deep cleaning, post-construction cleanup, and move-in/move-out preparations, serving Austin, Houston, and surrounding communities.We maintain Better Business Bureau accreditation and hold ourselves to the highest standards of accountability, offering a 100% satisfaction guarantee on all our work. Our commitment extends beyond client satisfactionwe actively participate in the Cleaning for a Reason initiative, providing free services to families battling serious illnesses. Our team of bonded, insured professionals brings both technical expertise and personal care to every assignment, ensuring that your home receives the thorough cleaning it deserves while respecting your individual preferences.
Services
Residential Deep Clean
Weekly Cleaning
Move-Out Clean
Post-Construction Clean
Disinfecting Services
A La Carte Cleaning
Make-Ready Service
Routine Maintenance
Details
- Year established: 2008
Highlights and features
- 54 years combined experience in residential cleaning services
- Better Business Bureau accredited with 100% satisfaction guarantee
- Certified disinfecting and sanitizing professionals on staff
- Free instant estimates available online or by phone
- Family-owned business with local Texas leadership teams
Associations and certifications
- Better Business Bureau (BBB)
What people say
Great job
Fantastic job
Spotless results
Fast, efficient
Consistently great
Services
Residential Deep Clean
Our comprehensive deep cleaning service targets often-neglected areas like baseboards, vents, and blinds. This intensive process removes accumulated grime and allergens, ideal for seasonal maintenance or preparing homes for special occasions. The service includes detailed dusting, carpet edging, appliance cleaning, and thorough bathroom sanitization. Our two-maid teams use hospital-grade disinfectants and specialized equipment to ensure complete sanitation, transforming your living space into a pristine environment.
Routine Services
Customizable weekly, bi-weekly, or monthly cleaning plans maintain consistent cleanliness in your home. Services rotate through deep cleaning elements while covering daily maintenance tasks like dusting, vacuuming, and surface sanitization. Our systematic approach ensures every visit builds on previous cleanings, maintaining high standards throughout the year. Clients receive feedback flyers to customize cleaning preferences and ensure complete satisfaction with each session.
Make-Ready Cleaning
Specialized cleaning service for vacant properties preparing for new occupants. Our team thoroughly cleans all interior surfaces including cabinets, appliances, and fixtures while removing construction residues. The process includes detailed dusting of ceiling fans, window sills, and baseboards, plus complete bathroom and kitchen sanitization. This service ensures homes are immaculate for new tenants, addressing all areas typically required for lease turnover.
Post-Construction Clean
Professional cleaning service following home renovations or construction projects. Our team removes hazardous silica dust, construction debris, and adhesive residues using industrial equipment. The process includes air vent cleaning, surface sanitization, and complete floor care. We ensure safe living conditions by eliminating particulates that could affect indoor air quality, making your renovated space ready for immediate occupancy.
Move-Out Clean
Comprehensive cleaning service to meet lease requirements when vacating a property. Our checklist covers complete kitchen appliance cleaning, bathroom sanitization, and detailed dusting of all surfaces. The service includes window cleaning, floor care, and removal of any move-out debris. We focus on areas that affect security deposit returns, ensuring the property meets professional cleaning standards required by property managers.
People
Holly Moore
Owner and Founder
Texas native Holly Moore founded Maids and Moore in 2008, developing a proprietary cleaning system that emphasizes customer satisfaction. With prior experience as a math teacher, she brings organizational expertise to the business while maintaining hands-on involvement in quality control.
Katelyn Langley
Chief Executive Officer
Montgomery County native Katelyn Langley has led company growth since opening the Conroe location in 2015. As CEO since 2024, she oversees operations across all locations while developing strategic initiatives that maintain service excellence.
Roxy Aviles
Chief Operating Officer
Austin native Roxy Aviles joined Maids and Moore in 2010, rising from cleaner to COO. She manages day-to-day operations across divisions, focusing on customer satisfaction and team development while maintaining company culture standards.
Gloria Quintero
Chief Regional Officer
Houston resident Gloria Quintero started as a maid in 2019, quickly advancing through quality control roles. As CRO since 2021, she manages Houston and Conroe operations, emphasizing service consistency and team development.
Teddi Torres
Chief Sales Officer
Joining in 2017, Teddi Torres progressed from maid to CSO in 2023. She manages client acquisition and scheduling, known for her customer service skills that create positive first impressions for the company.
Questions
How long does a typical house cleaning take?
Time varies based on home size and service type. Routine cleanings typically take 2-4 hours for standard homes, while deep cleaning may require additional time.
What's included in recurring cleaning services?
Recurring services include dusting, vacuuming, bathroom cleaning, kitchen maintenance, and floor care. Deep cleaning elements rotate with each visit to maintain thoroughness.
What differentiates regular and deep cleaning?
Regular cleaning maintains daily cleanliness while deep cleaning addresses accumulated grime in hard-to-reach areas. Our system rotates deep cleaning tasks monthly to maintain consistent thoroughness.
How often should I schedule cleaning services?
Most clients choose weekly or bi-weekly schedules. Monthly cleaning works for those maintaining daily cleanliness but needing periodic deep maintenance.
Is move-in/move-out cleaning necessary?
Yes, these specialized cleanings ensure proper sanitation between occupants and help meet lease requirements. Our detailed checklist covers all transition-related cleaning needs.
Do you provide cleaning supplies?
Yes, we bring all necessary equipment and eco-friendly cleaning products. Clients need not provide any supplies for our team to complete the work.
Reviews (6)
Sarah A.
Dec 10, 2021
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A friend recommended Maids and Moore to me saying she'd tried several cleaning companies and this one was the best so far she'd used. I booked a deep cleaning with them and along with recurring monthly regular cleans after. They were able to give me a quote online that I thought was super reasonable for both the deep clean and regularly monthly cleaning. Two of their staff came today and they spent about 3.5 hours cleaning the house and everything looks amazing. I'd never be able to clean the bathroom as well as they left it! They were so thorough and meticulous about every room
Pat Nicholson
Dec 07, 2021
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Positive:Quality,Responsiveness
I tried Maids and Moore for the first time for a deep cleaning and was very pleased. The two ladies worked hard and did a fantastic job. I will definitely use them again!
I tried Maids and Moore for the first time for a deep cleaning and was very pleased. The two ladies worked hard and did a fantastic job. I will definitely use them again!
Paige Siegel
Oct 31, 2021
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Positive:Professionalism,Quality,Responsiveness
I am so grateful for Maids and Moore. My home is so clean and welcoming after their services. I appreciate that the scheduling and payment logistics are all operated through the online or over the phone management systems. The housekeepers are efficient. careful, and trustworthy. I highly recommend Maids and Moore!
I am so grateful for Maids and Moore. My home is so clean and welcoming after their services. I appreciate that the scheduling and payment logistics are all operated through the online or over the phone management systems. The housekeepers are efficient. careful, and trustworthy. I highly recommend Maids and Moore!
Amez Tk
Oct 30, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
They came out to do a deep clean on our home. The women work hard to make sure every nook and cranny was clean and polished. I would hire them again!
They came out to do a deep clean on our home. The women work hard to make sure every nook and cranny was clean and polished. I would hire them again!
Heather Bugg
Oct 27, 2021
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I used Maids and Moore this week for a move out clean. I left a lock box with key because we had already moved out. They let themselves in. I checked in after they left and everything was perfect! They cleaned the oven, microwave, carpets, blinds, floors, light fixtures, fans, showers, etc. They did a great job and the house smelled so clean! Their price was on par for what I expected to spend for spend for such a deep and thorough move out clean. Excellent service!
Mario A.
Oct 23, 2021
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I must say the response, empathy and understanding, and the fact that they made it right was on point. Even though I went through various emotions ranging from anger to disappointment, I would definitely use them again, after all the maids did an outstanding job and met my expectations.
