Business Details
21 Years
experience
Emergency
services
Your Trusted Source for Medical Supplies in Houston, TX
Complete Care Medical has served patients across the United States for over 20 years, prioritizing personalized service and discreet delivery of essential medical products. Our team specializes in urological catheters, ostomy supplies, and respiratory equipment, offering free sample programs to ensure proper fit and comfort. We handle insurance and Medicare filings, provide 24/7 customer support, and maintain rigorous compliance with HIPAA standards to protect patient privacy.Our expanded offerings include Celador skincare, Complete Care Nutritionals, and wellness products designed to enhance quality of life. With decades of combined experience in medical supply distribution, we focus on value-based healthcare solutions that prioritize patient needs over transactional interactions. Our commitment to innovation is reflected in our patented product selections and customized service approaches tailored to individual lifestyles.
Services
Catheters
Ostomy Supplies
Respiratory Equipment
Nutritional Supplements
Mobility Aids
Compression Wear
Wound Care
Home Safety Products
Breast Pumps
Pain Management
Details
- Year established: 2005
Highlights and features
- We offer 24/7 personalized customer support for urgent needs
- Our team has over 20 years of experience in medical supply distribution
- We provide free sample packs to ensure product compatibility
- We handle insurance and Medicare filings for patient convenience
- Our patented product selections address specialized medical requirements
What people say
Phenomenal customer service
Outstanding professionalism
Timely deliveries
Knowledgeable specialists
Personalized care
Services
Catheters
We provide comprehensive catheter solutions including Foley, intermittent, pediatric, and Coude tip varieties from leading manufacturers. Our selection addresses diverse medical needs with hydrophilic, compact, and closed-system options. Patients receive free sample packs to determine optimal fit and comfort.
Ostomy Supplies
Our ostomy product line includes collection bags, barrier rings, and skin protection solutions for colostomy, ileostomy, and urostomy patients. All products meet medical-grade standards for reliability and skin compatibility.
Nutritional Supplements
Complete Care Nutritionals offers science-backed vitamins and minerals with 85% efficacy compared to industry averages. Our formulations address specific deficiencies and support overall wellness through natural ingredients.
Mobility Aids
We supply FDA-approved mobility solutions including walkers, braces, transfer benches, and compression wear. Products meet ADA standards for safety and durability in home and clinical settings.
Breast Pumps
Our selection includes hospital-grade and portable breast pumps from leading brands like Medela and Ameda. We provide accessories and storage solutions with discreet shipping options for nursing mothers.
People
Greg Monteverde
Senior Patient Care Specialist
20+ year veteran in patient advocacy who personally follows up on all critical orders and specializes in complex catheterization requirements for long-term care patients.
Sandy Mayhall
Billing Manager
Manages insurance verification and Medicare claims processing with expertise in reducing out-of-pocket costs for patients through optimal billing strategies.
Faith Ettehadieh
Patient Care Specialist
Coordinates personalized care plans and product education for new patients, ensuring seamless transitions to home medical supply management.
Travis Karlskind
National Sales Manager
Oversees provider partnerships and clinical outreach programs while maintaining relationships with referring physicians and healthcare facilities.
Lori Burklund
Shipping Manager
Guarantees timely delivery of medical supplies through optimized logistics networks, including expedited shipping for urgent patient needs.
Questions
What insurance plans do you accept?
We work with Medicare, Medicaid, and most major private insurers to minimize out-of-pocket costs for patients.
Do you offer international shipping?
While our primary service area is the US, we can arrange international shipments with advance coordination.
How quickly are orders processed?
Most orders ship within 24 hours of verification, with expedited options available for urgent needs.
Can I return unused products?
We accept returns within 30 days of delivery for unopened, resalable items with prior authorization.
How do I request free samples?
Sample packs are available through our website or by contacting our patient care specialists directly.
Are your products FDA approved?
All medical devices and supplies meet FDA regulatory standards for safety and intended use.
Videos
Reviews (5)
Colleen Zboray
Jan 25, 2022
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I was once visiting my daughter during an unusual Texas cold spell. My skin was a wreck, and she offered me her favorite secret product, Celador Soothe & Renew serum. Fast forward to years later, and I just purchased yet another bottle. Its my absolute favorite- nourishing, no oily residue, great quality for the price and no break outs. My attached picture (translucent packaging)- I use it!
Ive since come to realize that Complete Care Medical has an amazing selection of quality wellness products- vitamins, OTC, durable medical goods I was just coming back for the amazing customer service
Ive since come to realize that Complete Care Medical has an amazing selection of quality wellness products- vitamins, OTC, durable medical goods I was just coming back for the amazing customer service
Allison Parsons
Apr 26, 2021
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Complete Care really provided excellent service. In trying to determine the best breast pump for my lifestyle coupled with what my insurance would cover I couldnt recommend a better company! They were quick and attentive to my questions and walked me seamlessly through the process.
Nikkie Ma
Mar 08, 2021
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Outstanding customer service and communication.
Lauren has been a wonderful help for me. She helped me obtain the Motif breast pump from my insurance. Highly recommended.
Lauren has been a wonderful help for me. She helped me obtain the Motif breast pump from my insurance. Highly recommended.
Michelle P.
Mar 04, 2020
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We've been with Complete Care since 2016. They are friendly, down to earth and make you feel like a friend that's helping you. They call every 90 days to make sure the order is still the same or needs adjustments. My husband is now in hospice and we told the care team to order everything from complete care because they couldn't get everything we needed. But I called complete care and they could get it all. You can trust Complete Care!
Rance - Medicine Man
Dec 12, 2019
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During the 29 years i have piloted a wheelchair after winning the SPINAL CORD LOTTO i have Dealt with many MEDICAL SUPPLY COMPANIES. COMPLETE CARE MEDICAL is the first company i have been associated with that i felt like I had a friend. Not only do they take care of most of my Urological supplies but they are also a wealth of medical knowledge. Every request i have made of them has been met as a challenge and they leave no stone unturned to find an answer to my request.
Travis @ CCM is my go to guy when life throws me another curveball... You cannot go wrong introducing any of their staff into
Travis @ CCM is my go to guy when life throws me another curveball... You cannot go wrong introducing any of their staff into
