Business Details
Your Trusted Used Car Dealer in Phoenix, AZ
The Other Guys Automotive has built a reputation as a trusted partner for customers seeking reliable used vehicles in Phoenix, AZ. Specializing in serving individuals with all credit types, we prioritize transparency, affordability, and exceptional customer service. Our team focuses on eliminating the stress often associated with car purchases by offering a no-pressure environment, pre-approval financing, and a curated inventory of hand-selected vehicles.With years of industry experience, we leverage relationships with lenders to secure competitive rates and ensure every vehicle undergoes rigorous inspection, accompanied by a free CarFax report. Our commitment to customer satisfaction is reflected in our streamlined process, which emphasizes clear communication, fair pricing, and personalized support from start to finish.
Services
Used Car Sales
Financing Options
Pre-Approval Process
Trade-In Services
Online Appraisal
Highlights and features
- We specialize in helping customers with all credit types secure financing.
- Our no-pressure sales environment prioritizes transparency and customer comfort.
- Pre-approval financing options streamline the car-buying process.
- Every vehicle includes a free CarFax report for complete transparency.
- Our team has decades of combined experience in the automotive industry.
What people say
Great experience
Honest and straightforward
Best buying experience
No pressure
Quick process
Services
Used Car Sales
We offer a diverse inventory of inspected used vehicles, including sedans, SUVs, and trucks from brands like Hyundai, Kia, and Ford. Each car undergoes a thorough inspection to ensure reliability and comes with a free CarFax report. Our sales team works closely with customers to match them with vehicles that fit their budget and lifestyle.
Financing Options
Our finance experts specialize in securing approvals for customers with all credit profiles, including those with less-than-perfect credit. We partner with multiple lenders to provide competitive rates and transparent financing terms. The pre-approval process simplifies budgeting and ensures a seamless purchasing experience.
Pre-Approval Process
The pre-approval service allows customers to understand their financing options before visiting the dealership. This streamlined process reduces negotiation time and ensures clarity on pricing and loan terms. It is available online or through direct consultation with our finance team.
Trade-In Services
We accept trade-in vehicles to help customers offset the cost of a new purchase. Our team evaluates trade-ins based on market value and condition, offering fair assessments to maximize customer savings. This service simplifies upgrading to a new vehicle.
Online Appraisal
The online appraisal tool allows customers to estimate their vehicle's value remotely. By submitting details about their car, users receive a preliminary offer to help plan their next purchase. This service saves time and provides a starting point for in-person evaluations.
People
Ricky Chiu
General Manager
Ricky Chiu leads daily operations at The Other Guys Automotive, ensuring adherence to high service standards. With over 15 years in the automotive industry, he focuses on optimizing inventory and customer satisfaction.
Tim King
Finance Manager
Tim King specializes in helping customers with all credit types secure financing. His expertise in automotive loans ensures transparent terms and competitive rates for buyers.
Andy Chiu
Inventory Manager
Andy Chiu oversees vehicle acquisitions and inventory management. His attention to detail ensures every car meets the dealership's quality standards before reaching customers.
Frida Salinas
Service Manager
Frida Salinas coordinates vehicle inspections and maintenance services. Her focus on customer communication ensures a smooth experience for service clients.
Cody Reeves
Sales Manager
Cody Reeves leads the sales team with a commitment to no-pressure interactions. His approach prioritizes matching customers with vehicles that meet their needs and budget.
Questions
Do you work with customers who have bad credit?
Yes, we specialize in helping customers with all credit profiles secure financing for reliable used vehicles.
What documents are needed for pre-approval?
Basic identification, proof of income, and residence details are required to start the pre-approval process.
Are service appointments available outside sales hours?
Service hours are Monday-Friday 8 AM-6 PM and Saturday 11 AM-4 PM, with Sunday by appointment only.
Can I check inventory online?
Yes, our website features a searchable inventory with vehicle details, pricing, and photos.
Do you accept trade-in vehicles?
Yes, we offer trade-in evaluations to help reduce the cost of your new vehicle purchase.
Reviews (5)
Daisy Angelica
Jan 25, 2022
Report
I am daisy , i submitted an application with mitch and he contacted me directly and went back and forth and genuinely helped me out i am 20 years old with a critical credit score and he was very straight to the point did i mention very helpful and genuine ? very great guy not like your regular dealer trying to haggle you into getting any car just because. i walked out with my nissan pathfinder which is greater than expected because i wouldve never thought i would get the car but like i mentioned he really does help you with anything you need especially budget wise and down payment and monthly
Dolores Garcia
Jan 25, 2022
Report
Mitch & Mike were super helpful. I was super hesitant on getting a vehicle financed as Ive had so many overwhelming experiences before but I came to the right place. So thankful for finding this place. Highly recommend
Jose Alderette
Jan 23, 2022
Report
Went to buy a car Mitch,Mike,Ricky,and Tim made the process so easy, I first was pre-approved, then I showed up picked out a vehicle test drove liked the vehicle they started the paperwork shortly after I was signing the contract and ready to drive away. Simply awesome, and easy
Destini Corley
Jan 01, 2022
Report
Absolutely loved my experience while being here today. The customer service Mike Manna has, made me feel really welcomed and I got helped in a timely fashion. Very easy to work with with! Love the car they got me in today, thank you so much!
Christina White
Dec 19, 2021
Report
Mike and Mitch with the other guys Automotive are very down to earth and personable... Knowledgeable, kind, reasonable and helpful are extreme understatements... The facilities cleaner than expected and that was greatly appreciated by my oldest... The provided an answer to our problem in a speedy fashion and we will definitely be returning in the future...
