K.D. Bradsher

Business Details

Trusted Gas Log & Fireplace Repair Services in Raleigh

K.D. Bradsher has been serving the Raleigh area as a family-owned and operated business specializing in gas log and fireplace maintenance and repair. Our founder, Kenneth D. Bradsher, a lifelong North Carolina resident, built this company on principles of transparency, accountability, and exceptional customer service. We prioritize clear communication, avoiding industry jargon and high-pressure sales tactics, while maintaining the highest standards of professionalism in every home we service. Our dedicated focus on gas log systems allows us to respond quickly and efficiently to service requests across the Triangle region. We take pride in our reputation earned through customer referrals, demonstrating our commitment to quality workmanship and customer satisfaction.

Our meticulous approach includes floor protection measures and careful handling of furniture to ensure minimal disruption to your home environment. We offer comprehensive maintenance packages that address common issues through thorough inspections and cleaning procedures. Our service guarantees provide peace of mind, including free return visits for unresolved issues within one year. We serve both urban and outlying areas of the Triangle, maintaining consistent service quality regardless of location. Our annual maintenance contracts offer cost-effective solutions for homeowners seeking regular system upkeep.

Services

Maintenance Repair Maintenance Package Maintenance Contracts Gas Log Service

Highlights and features

Locally owned and operated by North Carolina native Kenneth D. Bradsher
No high-pressure sales tactics or industry jargon used
Comprehensive floor protection measures during service visits
100% satisfaction guarantee with free return visits within one year
Specialized annual maintenance contracts with off-season pricing

Website

Update Listing

Services

Maintenance

Our comprehensive maintenance service ensures optimal gas log performance through 10-point system inspections. Technicians clean critical components including burner orifices, thermocouples, and combustion chambers. This preventive care extends equipment lifespan while maintaining safety standards.

Repair

We diagnose and resolve gas log system malfunctions with precision repairs. Our technicians address issues ranging from ignition problems to component failures, using genuine replacement parts. Service includes complete system testing to verify functionality post-repair.

Maintenance Package

This all-inclusive package features glass cleaning, log placement verification, and complete system overhaul. Our technicians perform eight specific maintenance tasks including ember bed replacement and fuel-air mixture optimization. The service includes labor guarantee for one year.

Maintenance Contracts

Our annual maintenance contracts provide scheduled system upkeep with seasonal pricing benefits. Customers receive discounted service during off-peak months while ensuring regular system maintenance. Contracts help prevent emergency breakdowns through proactive care.

Gas Log Service

Specialized service covering complete gas log system diagnostics and optimization. Our technicians address brand-specific requirements while maintaining universal maintenance standards. Services include performance testing and safety verification for all system components.

People

Kenneth D. Bradsher

Owner/Operator

Kenneth D. Bradsher, a lifelong North Carolina resident, founded this locally owned business to provide specialized gas log services. With decades of hands-on experience, he leads by example, maintaining direct customer relationships and ensuring service quality standards.

Questions

What areas do you service?

We serve the entire Triangle region including Raleigh, Durham, Chapel Hill, and surrounding communities like Holly Springs, Apex, and Wake Forest.

What's included in your maintenance package?

Our package includes glass cleaning, log placement verification, burner cleaning, thermocouple maintenance, and eight other critical system checks for $250 plus parts.

Do you offer service guarantees?

Yes! If we can't fix the issue, you pay nothing. All repairs include a one-year warranty covering both parts and labor.

How often should gas logs be serviced?

Most systems require professional maintenance every 2-3 years. We offer annual contracts for homeowners preferring more frequent preventive care.

Can you repair all gas log brands?

Our technicians service all major gas log brands and models, regardless of manufacturer or installation date.

Reviews (5)

Write a Review

Ken S.

Jun 17, 2021 Report

We had a gas fireplace installed on our screen porch but after less than a year it began malfunctioning. Mr Bradsher was recommended by the shop we purchased the unit from. At the time we were also having issues with our indoor gas insert. After making an appointment, Ken arrived on time. It was during Covid and he wore a mask and was very respectful. He wore clean booties over his shoes and laid down drop cloths. He was very neat. He fixed the indoor fireplace and worked on the patio. He phoned the manufacturer and ordered the necessary parts. Once they arrived he returned and installed. There

Taryn Szarek Canedo

Mar 31, 2021 Report

Ken is extremely knowledgeable and takes great care in installing gas logs. After having another gas log installers come out, Ken was the only one able to pinpoint the issue we had with our brand new log set. He went above and beyond and talked us through how to get our issue fixed with the manufacturer. We now have a working set and were so glad that Ken was recommended to us.

Kris Schadle

Nov 25, 2020 Report

Highly recommend this company for fireplace/gas log service! Ken did a great job picking up where someone else left off. I had a bad experience with another company and Ken stepped in and made it right. Ordered parts needed and showed up on a Saturday to install them and get my gas logs working again. Very nice, very neat and very reliable. Showed up right on time and got right to work. Im so happy I called him! Will use him for maintenance and service in the future. Trustworthy and professional

Dylan Benton

Jul 07, 2020 Report

Ken's expertise and friendliness makes this one of the best in-home experiences I've had. Would recommend to anyone!

Howard G.

Feb 26, 2020 Report

Ken came as scheduled, took apart both gas log fireplaces in my house, cleaned them thoroughly, and got both working perfectly. He was congenial, kept the place clean, and was reasonably priced. I recommend his services.

Howard, Chapel Hill NC