Business Details
44 Years
experience
Emergency
services
24/7 Security Monitoring Services in Tempe, AZ
AzSecurity Control has been providing superior security solutions to alarm dealers for over 30 years. Operating from a state-of-the-art FM-certified monitoring center in Tempe, Arizona, we specialize in alarm and fire monitoring services for regional security companies and fire departments. Our infrastructure includes a custom-designed NOC managed 24/7 by skilled professionals, with call center staff certified by The Monitoring Association (TMA) for the highest service standards. We support diverse transmission methods including microwave, cellular, and internet, ensuring reliable connectivity through our patented AES-IntelliNet radio network. Our proprietary Dealer Portal offers real-time system access, customizable reporting, and direct data entry tools for dealers.With a history of innovation since our founding in 1982, we maintain in-house systems to eliminate downtime while adapting to technological advancements. Our commitment to rapid response and technical support has established us as a trusted partner in the security industry. We provide FM-approved alarm monitoring and NFPA 72-compliant commercial fire monitoring services, meeting the highest property loss prevention standards. Our mesh radio network offers multiple signal paths for uninterrupted communication across Phoenix, Tucson, and Las Vegas. Through continuous investment in infrastructure and staff training, we deliver dependable monitoring solutions tailored to the evolving needs of security professionals.
Services
Alarm Monitoring
Commercial Fire Monitoring
AES-IntelliNet Radio Network
Real-Time Dealer Access
IP-Based Communication
Digital Voice Logging
Live Operator Access
Activity Reporting
Email/SMS Messaging
Details
- Year established: 1982
Highlights and features
- 30+ years of security monitoring expertise since 1982
- FM-certified monitoring center with 24/7 operations
- Proprietary Dealer Portal with real-time system access
- TMA-certified operators ensuring professional service standards
- Competitive pricing with customizable monitoring solutions
Associations and certifications
- FM-Approved
- NFPA 72
- The Monitoring Association (TMA)
Services
Alarm Monitoring
Our FM-approved alarm monitoring service operates 24/7 from a state-of-the-art monitoring center. We receive signals through multiple transmission formats including internet, cellular, and AES-IntelliNet radio networks. Certified operators provide immediate response to security alerts while maintaining detailed activity logs for dealer access.
Commercial Fire Monitoring
NFPA 72-compliant commercial fire monitoring ensures rapid response to fire emergencies. Our system utilizes AES-IntelliNet and cellular IP-based communication for reliable connectivity. Staff trained in fire marshal coordination provide swift support during inspections and emergency situations.
AES-IntelliNet Radio Network
Secure private radio network covering Phoenix, Tucson, and Las Vegas areas. Utilizes mesh technology with multiple signal paths for uninterrupted communication. Eliminates single-point failures through adaptive routing between subscriber units, ensuring reliable monitoring across thousands of square miles.
Real-Time Dealer Access
24/7 online portal for dealers to monitor customer systems in real-time. Features include instant alarm history access, customizable reporting, direct data entry, and customer access management. Portal refreshes every 15 seconds for up-to-date system status monitoring.
IP-Based Communication
Supports multiple signal transmission formats including internet-based communication. Provides redundancy through combined internet and cellular pathways. Offers cost-effective signal transmission with immediate alarm signal processing capabilities for enhanced security system reliability.
People
Kay Zahn
CEO
Co-founder and CEO with over 30 years of security industry experience. Led company expansion from home garage operations to major alarm monitoring provider. Committed to service excellence and technological innovation in security solutions.
Jim Zahn
Founder
Co-founder who established company's core security monitoring operations. Instrumental in acquiring and expanding initial central receiving station. Provided technical leadership during transition to modern digital monitoring systems.
Questions
What monitoring services do you offer?
We provide FM-approved alarm monitoring and NFPA 72-compliant commercial fire monitoring services using AES-IntelliNet radio networks, IP-based communication, and cellular connectivity.
Do you support real-time dealer access?
Yes, our proprietary Dealer Portal offers 24/7 real-time system monitoring, alarm history access, customizable reporting, and direct data entry capabilities for security dealers.
What areas do you cover?
Our AES-IntelliNet radio network provides coverage across Phoenix, Tucson, and Las Vegas metropolitan areas with expanding private network support.
Are your operators certified?
All monitoring operators are certified by The Monitoring Association (TMA), ensuring the highest professional standards in customer service and support.
How reliable is your system?
Our mesh radio network provides multiple signal paths with adaptive routing. Combined with internet and cellular redundancy, this ensures 99.9% system uptime and immediate alarm signal processing.
What technical support do you provide?
We offer 24/7 live operator access for system testing, emergency notifications, and technical assistance. Dealers also receive direct portal access for account management and customer support.
