Precision Door Service

Business Details

10 Years

experience

Emergency

services

Trusted Garage Door Repair & Installation Services in Minneapolis

Precision Door Service of Minneapolis & St Paul has been serving residential customers since 2016. Founded by lifelong friends Tom and Kristi Hartmon and Craig and Erica Amundson, we combine local ownership with the expertise of a national franchise established in 1999. Our team brings decades of technical and business experience, delivering exceptional service across the Twin Cities metro area and Western Wisconsin. We prioritize customer satisfaction through 24/7 emergency availability, same-day appointments, and professionally trained technicians who complete repairs on the first visit.

Our trucks carry full inventories of parts, ensuring efficient solutions for garage door springs, openers, cables, rollers, and panels. We specialize in new garage door installations, including steel, carriage house, and custom wood doors, backed by outstanding warranties. Our commitment to quality extends to garage door opener repairs and replacements, featuring LiftMaster models with comprehensive warranty coverage. With over 2,400 reviews averaging 4.9 stars, we maintain a 97.1% five-star rating, reflecting our dedication to reliability, transparency, and community-focused service.

Services

Garage Door Repair Garage Door Installation Garage Door Openers Emergency Service Same-Day Appointments 24/7 Availability Spring Replacement Opener Repair Track Adjustment Safety Inspections

Details

Year established: 2016

Highlights and features

Same-day service appointments available
24/7 emergency garage door repair
Professionally trained, certified technicians
Full inventory of parts for one-visit repairs
97.1% five-star customer satisfaction rating

What people say

Prompt service Professional technicians Reliable repairs Clear communication Same-day appointments

Website

Update Listing

Services

Garage Door Repair

We repair all types of garage door issues including broken springs, damaged panels, cable malfunctions, and roller replacements. Our technicians carry complete parts inventories to complete repairs during the first visit. Common services include track adjustments, hinge fixes, and emergency door re-alignment for immediate functionality and safety.

Garage Door Installation

We install premium steel, custom wood, and carriage house garage doors with energy-efficient options available. Our installations include proper framing, weatherproofing, and hardware upgrades. We help homeowners select styles that enhance curb appeal while providing durable, low-maintenance operation for residential properties.

Garage Door Openers

We service and install belt-drive, chain-drive, and smart garage door openers including LiftMaster models. Our technicians program remotes, replace faulty motors, and upgrade outdated systems with Wi-Fi-enabled openers. We provide full diagnostics and cost-effective repair options before recommending replacements.

Emergency Service

We offer immediate assistance for garage doors stuck in open or closed positions, broken springs, and opener failures. Our emergency technicians respond after hours, weekends, and holidays to restore security and functionality. Most emergency calls receive same-night service with no additional fees for urgent visits.

Safety Inspections

Our 25-point safety inspections evaluate door balance, spring tension, track alignment, and sensor functionality. We identify wear patterns and potential failures before they cause breakdowns. Regular maintenance extends door lifespan and ensures safe operation for families and vehicles.

People

Tom Hartmon

Owner

Co-founder with 15+ years in technical operations. Oversees service quality and team training programs. Prior automotive industry experience translates to precision diagnostics and repair processes.

Kristi Hartmon

Owner

Co-founder managing customer relations and business development. Implements service protocols ensuring consistent communication and satisfaction tracking across all customer interactions.

James

Technician

Certified garage door specialist with 8 years' experience. Completes complex spring replacements and opener diagnostics. Recognized for clear customer explanations and thorough repair documentation.

Brandon

Market Lead

Coordinates service teams across Western Wisconsin locations. Ensures timely response for emergency calls and manages inventory logistics for repair vehicles.

Dustin

Installer

Specializes in precision door alignments and custom wood door installations. Completes 10+ installations monthly with attention to weatherproofing and operational smoothness.

Questions

Do you offer 24/7 emergency garage door repair?

Yes, we provide 24/7 emergency service with technicians available after hours, weekends, and holidays for urgent garage door issues.

What areas do you service?

We serve the entire Twin Cities metro area including St. Paul, Minneapolis, Rochester, and Western Wisconsin communities like Hudson.

Can you repair older garage door models?

Our technicians service all major garage door brands and models, including older systems where parts remain available.

Do you offer price matching for garage door replacements?

We guarantee competitive pricing on new garage doors and will review competitor quotes to ensure best value.

Are financing options available for garage door projects?

Yes, we offer GreenSky® financing with flexible terms for garage door replacements and major repair projects.

What warranties do you provide?

We offer lifetime warranties on installed garage doors, 15-year warranties on openers, and 1-year service guarantees.

Reviews (6)

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Nicole Alta Jung

Dec 31, 2021 Report

The team was excellent- from picking up the phone quickly on a Sunday evening and scheduling an appointment in less than 48 hours (I am still waiting on a call back from the other company I had left a VM at before calling precision!)
Jason our technician was excellent- professional and extremely informative all the way through- from calling to give updates on his arrival, to quick service and then he really took the time to walk us through all the features of our new opener and offered to help ensure we were all set up with the app for our phones. Thank you to the entire team for great service

Sharon Kelly

Dec 06, 2021 Report

On time. Very informative on what repair needed to be done. Provided necessary information to make an informed decision for our repair. They did not try to upsell us or add unnecessary repairs. Service guys were courteous and respectful. Would use this company in the future.

Melissa Mrachek

Dec 03, 2021 Report

Precision Garage Door has been fantastic to work with. Great communication, showed up on time, and went the extra mile to solve the issues and make sure my garage door was working flawlessly. I don't write reviews (seriously) but they have been so wonderful to work with, I had to give them the kudos they deserve.

Steve Morris

Nov 28, 2021 Report

Amazing. Was 100% on-time, communicated excellently with both the need as well, clearly articulated the recommendations. Was upfront about the costs, and then worked efficiently to complete the work. Two thumbs up!

Eric B.

Nov 26, 2021 Report

One of our garage door springs broke on a Sunday morning. Jonathan, our Precision tech, was on-site a few hours later. He was extremely knowledgeable and explained exactly what needed to be fixed. A little over an hour later everything worked like new. Highly recommend Precision and our technician Jonathan!

Jackie Bell

Nov 25, 2021 Report

Devon, you do amazing work in a short amount of time, you arrived early, explained how my new system worked, cleaned up before you left. I can't find enough kind things to say about you. You're a true professional and an asset to the company ! They are lucky to have you ! Keep up the great work, you are appreciated !