Business Details
21 Years
experience
Your Trusted Home Remodeling Partner in Rochester, NY
Five Star Improvements was founded in 2005 to provide exceptional home remodeling services to homeowners in Rochester, NY, and surrounding Western New York communities. We specialize in roofing, windows, siding, and bathroom renovations, offering top-quality products and expert installation. Our team prioritizes customer satisfaction, ensuring every project meets the highest standards of craftsmanship and durability. With an A+ rating from the Better Business Bureau, we are committed to transparency, integrity, and personalized service. Our experienced professionals work closely with clients to design solutions tailored to their unique needs and budgets.We use only premium materials from trusted manufacturers like Owens Corning, GAF, Marvin, and Polaris. Our dedication to excellence extends to every aspect of our work, from initial consultation to final installation. We offer comprehensive warranties on both products and labor, ensuring long-term peace of mind. Our financing options make home improvements accessible without financial strain. For over 18 years, we have built a reputation as a trusted leader in the home improvement industry.
Services
Roofing
Windows
Siding
Bathrooms
Gutters
Skylights
Attic Ventilation
Commercial Roofing
Commercial Siding
Financing Options
Details
- Year established: 2005
Highlights and features
- Experienced professionals with 18+ years of local expertise
- Customized solutions for every home and budget
- Premium materials from industry-leading manufacturers
- Lifetime warranties on select roofing systems
- A+ rating with the Better Business Bureau
Associations and certifications
- Owens Corning Roofing Platinum Preferred Contractor
- James Hardie Preferred Contractor
- GAF System Plus Warranty Provider
What people say
Professional crews
Outstanding cleanup
Prompt service
Great job
Highly recommend
Services
Roof Replacement
Professional roof replacement services using premium materials from Owens Corning and GAF. Our certified contractors ensure proper ventilation, insulation, and durability against harsh weather. Includes free inspections and lifetime warranty options for long-term protection.
Window Installation
Energy-efficient window replacement with vinyl, fiberglass, and wood options from Marvin and Polaris. Our installations improve thermal performance and curb appeal while reducing energy costs. Backed by manufacturer warranties and expert craftsmanship.
Siding Installation
Durable siding solutions including fiber cement, vinyl, and wood from James Hardie and CertainTeed. Enhances home aesthetics and weather resistance with color-fast technology and low-maintenance materials. Installed by factory-trained professionals.
Bathroom Remodel
Luxury bathroom renovations featuring walk-in tubs, showers, and one-day bath remodels. Uses mold-resistant acrylic materials with Microban protection. Combines functionality and elegance for modern home upgrades.
Commercial Roofing
Specialized roofing and siding solutions for commercial properties. Includes EPDM rubber systems, metal roofing, and fiber cement siding. Designed for durability, code compliance, and minimal business disruption during installation.
Questions
What home improvement services do you offer?
We specialize in roofing, windows, siding, bathroom remodels, gutters, skylights, and commercial roofing/siding for Rochester and Western New York homeowners.
Do you provide warranties on your work?
Yes! We offer lifetime warranties on select roofing systems, manufacturer warranties on materials, and our own workmanship warranty for all installations.
Are financing options available?
Yes, we offer $0 down financing with no interest and no payments for 18 months for qualified homeowners.
How long does a typical project take?
Window replacements take 1-2 days, bathroom remodels can be completed in one day, while roofing projects typically require 1-3 days depending on complexity.
Are you licensed and insured?
Yes, we are a fully licensed and insured contractor with A+ BBB accreditation and industry certifications from Owens Corning and James Hardie.
Reviews (6)
Yukii The E.
Jan 20, 2022
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Positive:Professionalism,Quality,Responsiveness,Value
I am Ravi Sapkota from 217 Viscount Dr. I got the window and gutter replaced. I liked the jobs of these guys. Conor is professional in his job. He is detail on estimation. Only one thing the window was very late. Maybe it was of COVID or supply chain issue. Anyway Five star deserves five stars.
Service:Gutter installation
I am Ravi Sapkota from 217 Viscount Dr. I got the window and gutter replaced. I liked the jobs of these guys. Conor is professional in his job. He is detail on estimation. Only one thing the window was very late. Maybe it was of COVID or supply chain issue. Anyway Five star deserves five stars.
Service:Gutter installation
Daniel Goebert
Jan 10, 2022
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Positive:Responsiveness
Five Star Improvements has always been responsive to inquiries no matter the project, large or small. I've worked with several PMs and they've all been professional, timely, and easy to work with.
Service:Storm / wind damage roof repair
Five Star Improvements has always been responsive to inquiries no matter the project, large or small. I've worked with several PMs and they've all been professional, timely, and easy to work with.
Service:Storm / wind damage roof repair
Tina Smith
Jan 08, 2022
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We recently worked with Sarah and used Five Star for the roofing, siding, and windows. We had a to wait a little longer than expected due to product delays but it was worth the wait. Our house looks great and we are loving the new windows in this cold weather.
Service:Roof installation
Service:Roof installation
Michael Kolozvary
Dec 30, 2021
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The folks at Five Star replaced the windows in our house, and I could not possibly be happier. I truly dreaded the process, but from sales to installation the process was very smooth. The installers performed fabulous work that made the windows on our 1800s farm house look like they had always been there. They also made some excellent suggestions that added very little to the cost, but really enhanced the finished product. What I expected to be a nightmare, was actually a fun experience. I really do not hesitate to recommend Five Star.
Ken Soderlund
Dec 21, 2021
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We recently had a leak in the roof of our new home. Unfortunately we did not call Five Star and we really regret that. This company did a great job replacing our roof at the home we lived in before. They were then and again this time the best! Long story on what we went through for months but Jason and his company came through for us yet again. They truly our the best in our opinion.
Elaine Bagne
Dec 17, 2021
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Positive:Responsiveness
Called & spoke to Ross, he ordered an exhaust vent cap. The next day Anthony came out & installed. Very satisfied with the service & turn around time. We previously used Five Star for a roof installed years ago & was very satisfied. Would recommend their services.
Called & spoke to Ross, he ordered an exhaust vent cap. The next day Anthony came out & installed. Very satisfied with the service & turn around time. We previously used Five Star for a roof installed years ago & was very satisfied. Would recommend their services.
