Business Details
20 Years
experience
Emergency
services
Trusted Laundry & Dry Cleaning Services in Spokane
Since 2006, Happy Laundry has been Spokane's trusted provider of professional laundry and dry cleaning services. Our locally owned business specializes in residential and commercial laundry solutions, offering free pickup and delivery to homes and businesses throughout Spokane and surrounding areas. We combine advanced technology with eco-friendly practices to deliver high-quality results, using reusable laundry bags to reduce plastic waste. Our team of experienced professionals handles everything from delicate dry cleaning to bulk linen services for businesses, ensuring fast turnaround times and meticulous attention to detail. We guarantee 100% customer satisfaction, offering free re-cleaning for any unsatisfactory results.With flexible service options including same-day dry cleaning, wash-fold-and-deliver subscriptions, and self-service facilities, we provide convenient solutions tailored to busy lifestyles. Our commitment to environmental responsibility extends to water conservation and sustainable packaging. Thousands of satisfied customers, including local businesses like Roberts' Mansion, rely on our dependable service for their laundry needs. We maintain strict quality control throughout our cleaning process, from specialized stain treatment to professional pressing and packaging. Our 24/7 customer support ensures assistance whenever needed, and our satisfaction guarantee demonstrates our confidence in service excellence.
Services
Commercial Laundry
Personal Laundry
Dry Cleaning
Self-Service Laundry
Linen Cleaning
Details
- Year established: 2006
Highlights and features
- We offer free pickup and delivery for residential and commercial clients
- Our eco-friendly practices include reusable laundry bags and sustainable packaging
- We provide same-day dry cleaning and laundry services
- Our team has over 15 years of combined experience in professional laundry services
- We guarantee 100% satisfaction with free re-cleaning of unsatisfactory items
What people say
Prompt professional service
Best thing I've ever done
Top notch service
Immaculate condition
Worth every dollar
Services
Commercial Laundry
Professional laundry services for businesses including hotels, restaurants, and event centers. We handle bulk linen cleaning, tablecloths, napkins, and uniforms with fast turnaround times. Our commercial clients receive reliable weekly service with flexible scheduling options.
Personal Laundry
Convenient laundry service for homes with free pickup and delivery. Includes wash-dry-fold service with weight-based pricing. Customers receive reusable laundry bags and can schedule regular pickups through our online portal or phone system.
Dry Cleaning
Professional dry cleaning for delicate garments and specialty items. Uses non-water based solvents with specialized stain treatment. Includes pressing and packaging with options for same-day service and special care handling for beaded or fragile items.
Self-Service Laundry
24-hour self-service laundry facilities with modern equipment. Available by the wash cycle with discounted rates for frequent users. Includes folding stations and packaging materials for customer convenience.
Linen Cleaning
Specialized linen cleaning for hospitality businesses including hotels, inns, and event venues. Handles tablecloths, bed linens, and towels with industrial-grade cleaning while maintaining fabric integrity through proper care processes.
People
Monica Kent
Owner
Monica Kent co-founded Happy Laundry with extensive industry experience. She oversees operations and system development, ensuring quality control across all services while maintaining the company's customer-centric approach since 2006.
Kent Monica
Systems Developer
Kent Monica works alongside Monica Kent to develop operational systems. With over 15 years in laundry services, he focuses on process optimization and technology integration to maintain efficient service delivery for both residential and commercial clients.
Mekenzie
Customer Service Manager
Mekenzie leads the customer service team with a focus on client satisfaction. She manages account coordination and service inquiries, ensuring smooth communication between customers and operations teams for both residential and business accounts.
Renay
Operations Supervisor
Renay oversees daily laundry operations including pickup/delivery logistics and cleaning processes. She ensures timely service execution while maintaining quality standards across all laundry and dry cleaning services for the company's diverse client base.
Patricia Santiago
Service Coordinator
Patricia Santiago manages service scheduling and client communications. She coordinates pickup/delivery routes and handles special requests, ensuring personalized attention to both residential customers and commercial accounts throughout the service area.
Questions
What laundry services do you offer?
We provide commercial laundry, personal laundry, dry cleaning, and self-service laundry. Our services include free pickup/delivery, wash-fold subscriptions, and specialized linen cleaning for businesses.
How does your pickup/delivery service work?
We collect laundry from your doorstep on scheduled days. Clean items return within two days, professionally folded and packaged. No need to be home - just leave items at your door.
What are your pricing options?
We charge $2.97/lb for wash-fold, $4.76/shirt for laundered shirts, $11.87/item for dry cleaning, and $4.50/wash for self-service. Subscriptions start at $259/month with 100 lbs included.
Do you service businesses?
Yes, we serve hotels, restaurants, and event centers. Our commercial clients receive weekly linen cleaning for tablecloths, napkins, bed linens, and uniforms with reliable turnaround times.
What makes you different from other services?
We combine free pickup/delivery, eco-friendly practices, and personalized service. Our 100% satisfaction guarantee includes free re-cleaning, and we offer flexible scheduling for both residential and commercial clients.
How can I start using your service?
Sign up online or call (509) 481-9150. Create an account, schedule your first pickup, and we'll provide free laundry bags. Residential customers can start with a single order or choose subscription plans.
Videos
Reviews (5)
Ronnie Stuart
Dec 22, 2021
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We didn't have a washer and dryer for quite a while so we took in a bunch of our clothes some soiled with pee because the kid is still being potty trained. But they were happy to take care of it. And the folded the laundry made it all nice and bundled things up. It was really nice to have somebody else do my laundry and relatively cheap to do for as much as we did
Samantha Schulz
Oct 02, 2021
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Happy Laundry cleaning has been such a great asset to my business! They are always flexible, friendly and they have great turn around time! I seem to have the same driver for many years now and he goes above and beyond! He knows he can leave my laundry on the front porch, but over the years he has learned where we store them in our storage area and takes the extra time and energy to bring them all of the way in-with out me ever asking! I am very pleased in the ease and quality Happy Laundry provides!
Katherine Rhines
Sep 15, 2021
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Pam and her amazing team helped me get to the wedding on time! Working from home means I have not had to wear a dress for years. I bought a new one to wear to a wedding but needed it dry cleaned. I made an incredible error of waiting until a holiday week and last minute to do it but Pam literally helped me. Immediately upon arrival I was greeted (feel horrible I don't remember his name) by an amazing gentleman who already knew my embarrassing story and whisked my dress off to be cleaned. It was so beautiful when I picked it up! I will definitely be back in the future.
Mark Fox
Sep 02, 2021
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Happy Laundry is terrific. They pick up as scheduled, with the ability to schedule via text message. They have been super responsive to questions, and I haven't had problems (wrinkles, etc.) like I had with other service providers. I love getting my laundry back in two days, without having to make a trip to the cleaner.
Bart Rayniak
Aug 20, 2021
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I recently had a family "Laundry" emergency and Kent and his crew came to my rescue! I was greeted by two (2) really enthusiastic and helpful employees who knew I was coming in and assisted me in dropping off my order. 24 hours later when I came back to pick it up, a smiling attendant presented me with three perfectly folded and sorted bags of clean laundry and a hanging bag of shirts.I couldn't have asked for better friendly service at a really fair price. Thanks Happy Laundry and Dry Cleaning!
