Business Details
39 Years
experience
Expert Hearing Care Solutions in Florence, WI
Tri-County Communication Services has dedicated itself to improving auditory health in Florence, WI for over 30 years. Founded in 1987, our practice combines decades of expertise with cutting-edge technology to deliver personalized hearing solutions. As a leader in audiological care, we offer comprehensive services ranging from diagnostic evaluations to advanced hearing aid fittings. Our owner, Laurie LaFleur, brings dual certification in audiology and speech-language pathology, ensuring thorough understanding of hearing needs. With a background encompassing university education, clinical practice, and community service, we prioritize individualized care that adapts to each patient's lifestyle.Our commitment extends beyond treatment through partnerships with healthcare providers and participation in charitable initiatives like the Starkey Hearing Foundation. By maintaining single ownership and continuous professional development, we guarantee consistent, expert service that evolves with technological advancements while preserving the personal touch that defines our practice.
Services
Hearing Testing
Hearing Aid Fitting
Hearing Aid Repairs
Hearing Protection
Earwax Removal
Tinnitus Treatment
Custom Earmolds
Cerumen Management
Online Hearing Test
Hearing Aid Accessories
Details
- Year established: 1987
Highlights and features
- We have 30 years of experience in audiological services.
- Our team consists of certified experts with dual certifications.
- We offer personalized hearing solutions tailored to individual needs.
- Our practice has served the Florence community for over three decades.
- We provide comprehensive care from testing to hearing aid fitting and repairs.
What people say
Wonderful care
Patient and knowledgeable
Gift of hearing
Best hearing aids
Speedy service
Services
Hearing Testing
Our comprehensive hearing assessments use advanced technology to measure hearing loss type, degree, and configuration. Tests include pressure evaluations, tone recognition, and speech comprehension performed in sound-treated environments. Results presented in detailed audiograms guide personalized treatment plans, including recommendations for amplification or medical referrals when necessary.
Hearing Aid Fitting
We provide personalized hearing aid fittings using computer-guided software to optimize audio components based on individual hearing profiles. Our process ensures physical comfort through custom molds while programming sound levels for natural clarity across multiple listening environments, including noisy public spaces and quiet conversations.
Hearing Aid Repairs
Our in-house repair services cover all major hearing aid brands, including Starkey, Phonak, and Widex. We address both warranty-covered and out-of-warranty repairs using manufacturer-approved parts while maintaining direct communication with customers throughout the process. Most repairs completed during office visits.
Hearing Protection
We offer custom-molded and electronic hearing protection solutions for industrial workers, hunters, and musicians. Our SoundGear products combine noise reduction with situational awareness technology, including Bluetooth connectivity for enhanced communication in demanding acoustic environments.
Earwax Removal
Professional cerumen removal services address impacted earwax causing hearing impairment. Our specialists use medical-grade tools to safely eliminate blockages without damaging ear canal structures, restoring natural hearing function while maintaining ear health through proper cleaning education.
People
Laurie LaFleur
Owner/Audiologist
ASHA-certified audiologist with dual Master's degrees and over 40 years of local community service. Specializes in comprehensive hearing evaluations, device fittings, and speech pathology. Maintains active memberships in major audiology associations while operating continuous professional education.
Questions
What hearing services do you offer?
We provide comprehensive services including diagnostic testing, hearing aid fittings, repairs, custom ear protection, and cerumen removal. Our offerings cover all stages from initial evaluation to long-term device maintenance.
Do you work with all hearing aid brands?
Yes, we repair and service all major brands including Starkey, Phonak, Widex, Rexton, and Resound. Our fitting services apply to various technology levels and device styles.
Are financing options available?
While we don't offer direct financing, we provide periodic promotions and work with manufacturer programs to make hearing solutions more affordable through our 'Promotions' page.
How experienced is your staff?
With 30+ years in practice and 40+ years of combined professional experience, our owner Laurie LaFleur maintains dual certifications in audiology and speech pathology, ensuring expert care.
What are your appointment hours?
We operate Monday-Friday 9AM-4PM, Saturday 9AM-12PM. Emergency repairs accommodated during business hours. Appointments prioritize same-day service for urgent hearing aid issues.
Reviews (3)
Staci Mande
Feb 12, 2021
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Laurie is so kind, patient and knowledgeable. Thank you for taking such great care of my mother-in-law!
CAnDi LaNd
Oct 08, 2020
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Very nice hearing clinic. Laurie is gentle and sweet. Highly recommend. She's been in the community for over 40 years and takes care to ensure you are taken care of.
John W. Olson
Jul 03, 2019
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Laurie is a tremendous asset as to the gift of hearing. She is extremely knowledgeable, kind &
the perfect fit when it comes to understanding your personal situation with hearing challenges. Thank you.
the perfect fit when it comes to understanding your personal situation with hearing challenges. Thank you.