DHX–Dependable Hawaiian Express

Business Details

46 Years

experience

Emergency

services

Your Trusted Partner for Ocean & Air Freight Solutions

Since 1980, DHX - Dependable Hawaiian Express has been a leader in ocean and air freight shipping, specializing in reliable logistics solutions for Hawaii, Guam, and Alaska. Our team of experts provides comprehensive services including Full Container Load (FCL) and Less Than Container Load (LCL) shipping, warehousing, and intermodal transportation. With company-owned terminals and a commitment to innovation, we ensure seamless delivery of goods across the continental U.S., Canada, and the Pacific Islands. Our ISO 9001:2015 certification underscores our dedication to quality management and customer satisfaction. We pride ourselves on offering flexible sailing cut-offs, 24/7 support, and specialized handling for oversized or hazardous cargo.

Our partnerships with top-tier carriers and extensive trucking networks enable us to deliver cost-effective, time-sensitive solutions tailored to client needs. Recognized for exceptional service by partners like Uline, we combine technological advancements with personalized care to maintain consistent transit times and industry-leading reliability. Our solar-powered facilities and carbon-neutral operations reflect our commitment to sustainability. With decades of experience and a focus on continuous improvement, we serve as a trusted supply chain partner for businesses of all sizes.

Services

Ocean Freight Air Freight Warehousing Logistics Project Cargo LCL Shipping FCL Shipping Inter-Island Transport Customs Clearance Trucking

Details

Year established: 1980

Highlights and features

We offer 24/7 personalized customer support for time-sensitive shipments.
Our company-owned terminals ensure consistent transit times and reliability.
ISO 9001:2015 certified for quality management and operational excellence.
Specialized handling for oversized, hazardous, and project cargo.
Carbon-neutral operations with solar-powered facilities for sustainability.

Associations and certifications

ISO 9001:2015

What people say

Great customer service Dependable and timely Excellent communication Flexible delivery options Specialized handling expertise

Website

Update Listing

Services

Ocean Freight

We provide Full Container Load (FCL) and Less Than Container Load (LCL) ocean freight services to and from Hawaii, Guam, and Alaska. Our network includes company-owned terminals and weekly sailings from major West Coast ports. Specialized handling for hazardous materials, oversized cargo, and refrigerated shipments ensures safe, timely delivery. With ISO-certified quality management, we maintain consistent transit times and offer flexible delivery options, including last-mile and 48-hour container availability.

Air Freight

Our air freight services offer door-to-door delivery for shipments ranging from 1 lb to 10,000 lbs globally. Partnering with top-tier carriers, we handle oversized, hazardous, and time-sensitive cargo with IATA-certified compliance. Services include after-hours delivery, retail mall logistics, and trade show support. Real-time tracking and customs clearance expertise ensure seamless international and domestic transport.

Warehousing

We operate over two million square feet of warehousing space in strategic locations, including Los Angeles, Oakland, and Honolulu. Our facilities are USDA-certified for organic and food-grade goods, with 24/7 security and inventory management systems. Services include e-commerce fulfillment, crating, and vacuum packing, supported by inter-island ocean and air transfers for efficient distribution.

Project Cargo

Our project cargo division handles oversized, heavy-lift, and complex shipments requiring specialized equipment like flat racks and cranes. Services include port stevedoring, permit filing, and on-site handling for construction and industrial projects. With expertise in RoRo and break bulk transport, we ensure safe delivery of machinery, wind turbines, and other non-standard cargo worldwide.

Logistics

We offer end-to-end logistics solutions, including intermodal transportation, customs brokerage, and final-mile delivery. Our EDI capabilities and real-time tracking provide visibility across the supply chain. With partnerships across North America and the Pacific, we manage LTL, truckload, and rail freight, optimizing routes for cost efficiency and reliability.

Questions

What shipping services does DHX offer?

We provide ocean freight (FCL/LCL), air freight, trucking, warehousing, and specialized project cargo services to Hawaii, Guam, Alaska, and global destinations.

How can I get a rate quote?

Use our online Quick Quote tool for LCL shipments to Hawaii/Guam or contact our specialists at 800.488.4888 for customized pricing.

Do you offer 24/7 customer support?

Yes, our team is available 24 hours a day, 7 days a week for urgent shipping needs and real-time tracking updates.

Are your facilities ISO-certified?

Yes, we maintain ISO 9001:2015 certification for quality management and operational excellence.

Can you handle hazardous materials?

Yes, we specialize in transporting hazardous cargo with proper documentation, compliance, and safety protocols.

What sustainability initiatives do you have?

Our solar-powered facilities and carbon-neutral operations reflect our commitment to reducing environmental impact.

Reviews (5)

Write a Review

Ronnie Bennett Rb

Nov 26, 2021 Report

From the Lady running the front gate , to the Man unloading my truck to the Ladies at windows 1 & 3 , this place has great people working here, thank you for making my morning go from terrible to great by you all's kindness and helpfulness during this delivery, hope the rest of y'all's day is awesome as well you deserve it !!!

Robert Barry

Mar 22, 2021 Report

Although DHX services are top notch, their billing practices are very suspect. I'm not sure if it is intentional or just incompetence, but I was billed in a very unfair manner. Further, I was double billed for the same consolidation. I use a consolidator to ship bulky items to Kona, HI - but I've made the switch to the other consolidator in Compton. I'd encourage others to look around for alternative options for shipping to Hawaii.
Robert

Cloudy Maui

Aug 21, 2019 Report

This place saved me on ... Yes, ON, my moving day. Ended up getting scammed by Prime Moving who have a mystery office in Kihei off Ohukai. Beware of Prime! This place was half the cost we were going to spend.
Quick, friendly, and affordable. This is how I'll move back home, when I'm done with LA.

Harman Gill

Jul 01, 2019 Report

Check in with the guard left side at the entrance
Backing up can be tricky sometimes if there is other truck traffic
Dock staff very friendly

AlexYEET

Sep 26, 2018 Report

Dont like this place at all. Im a truck driver and with all places i been in, this is the most stressful place to park a trl specially if you have a 53 swing door. I would like to talk sh......t to who ever construct this warehouse and did the blueprints for this facility , super super tight. Lot of times drivers losses there mirrors by other drivers backing in to the dock. Watch out and good luck if you go there. One more thing , you have to move your trl rear tandems.