Business Details
25 Years
experience
Emergency
services
Trusted Fireplace Installation & Service in Syracuse, NY
Hometown Fireplace Outlet has been family owned and operated by the Slifka family since 2001. Our team provides comprehensive hearth installation and service solutions for fireplaces, inserts, and stoves. Available 24/7 for emergency repairs, we specialize in residential heating, air conditioning, and air duct cleaning services. With two decades of experience serving Central New York, we combine technical expertise with personalized service to ensure customer comfort. Our factory-authorized Regency Dealer status guarantees access to premium products and parts. We maintain strict quality control through upfront pricing, transparent operations, and a 100% satisfaction guarantee.Our skilled technicians deliver professional installations and maintenance year-round. As a veteran- and woman-owned business, we prioritize community values in every project. Our showroom in North Syracuse showcases cutting-edge design options for customized fireplace solutions. Committed to innovation, we offer digital design tools to visualize installations before purchase. Through consistent service excellence, we've built lasting relationships with Syracuse residents and surrounding areas.
Services
Hearth Installation
Hearth Servicing
Gas Fireplaces
Wood Fireplaces
Gas Inserts
Wood Inserts
Gas Stoves
Wood Stoves
Glass Doors
Details
- Year established: 2001
Highlights and features
- 20 years of local experience serving Central New York
- 24/7 emergency repair availability with trained technicians
- Factory-authorized Regency products and replacement parts
- Financing options for major installations
- 100% satisfaction guarantee on all services
Associations and certifications
- Regency Factory Authorized Dealer
What people say
Great job making it sparkling clean
Pleasure to do business with
Very professional and responsive
Highly recommend them
Prompt delivery and service
Services
Hearth Installation
Professional hearth installation services for gas and wood-burning fireplaces. Our certified technicians ensure proper venting, code compliance, and seamless integration with home structures. Includes custom design consultations using Regency's digital visualization tools for precise project planning.
Hearth Servicing
Comprehensive maintenance and repair services for existing fireplace systems. Features annual inspections, chimney cleaning, component replacement, and performance optimization. Emergency service available 24/7 for urgent heating system failures in residential properties.
Gas Fireplaces
Installation and maintenance of modern gas fireplace solutions requiring no existing chimney. Offers energy-efficient heating with instant ignition features. Includes vented and ventless models meeting current safety standards for residential applications.
Wood Inserts
Upgrade traditional fireplaces with high-efficiency wood-burning inserts. Improves heat output while maintaining aesthetic appeal. Includes proper installation of EPA-certified models meeting local emissions regulations for residential use.
Gas Inserts
Transform outdated fireplaces with modern gas inserts for improved efficiency. Provides remote-controlled operation and consistent heat output. Professional installation ensures proper gas line connections and venting compliance for safe operation.
People
Eric Slifka
Owner
Eric Slifka, owner and operator, brings 20 years of hearth industry experience to Hometown Fireplace Outlet. A veteran-owned business leader, he oversees daily operations and emergency service coordination.
Questions
What fireplace services do you offer?
We provide complete installation, maintenance, and repair services for gas and wood fireplaces, inserts, stoves, and glass doors. Emergency repair available 24/7.
Are you available for emergency repairs?
Yes, our team offers 24/7 emergency service for furnace, air conditioning, and fireplace system failures with technician dispatch within 2 hours.
Do you service areas outside Syracuse?
We serve all Central New York locations including Syracuse suburbs, with free in-home estimates available up to 30 miles from our North Syracuse showroom.
Can you install fireplaces without chimneys?
Yes, we specialize in chimney-free installations using Regency's venting systems. Our technicians handle direct-vent and ventless models meeting local building codes.
Do you offer financing options?
Yes, we provide flexible financing plans for major installations. Contact our office for current promotions and approval process details.
Reviews (6)
Dale Davis
Jan 13, 2022
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I want to thank Jen for helping me pick the perfect fireplace and Mantle she was very helpful, and a very special thanks to Eric and his staff on the installation, Eric is very particular and made sure the job was done correct. Everyone was very professional from start to finish. I would highly recommend this company.
Lizbeth Murphy
Mar 29, 2021
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Very easy to talk with. Both showed an explained information we needed to know about the firer place we were interested in............. we're getting a fireplace
Beth Alseike
Aug 09, 2020
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This is the third install of a ductless a/c and heating wall unit that Hometown did over the past few years (each in a different room). Their prices are fair and I trust them. They are professional and meticulous. The work area was cleaned up and all questions answered.
Kathy Hadley
Aug 02, 2020
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I was very impressed with the installation of my new gas fireplace. As a senior citizen I felt comfortable from start to finish. I shopped other companies in the area and Hometown had the best price and best quality. This should be the only fireplace store you go to in Syracuse.
Deborah Kolceski
Dec 23, 2019
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We had our gas fireplace cleaned and serviced by Tyler who was on time and was personable and friendly. He did a great job making it look sparkling clean. We had a minor issue with the blower and called and a follow up service appointment was set up. Eric (the owner) came personally and remedied the situation. He was a pleasure to do business with. I highly recommend them and will use them for both my fireplaces in the future and recommend to all my friends and family. Thank you Eric.
Robert Webber
Sep 03, 2017
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I had a gas insert fireplace installed 4 years ago. It worked fine until a leak developed outside in the gas line. It seems they used a flex tub material that is downright dangerous and against code. I called the business several times and received no response to correct this poorly installed fireplace. Now i have to have my Heating person redo all the work at $85 per hour otherwise my fireplace is useless.
