Business Details
19 Years
experience
Your Trusted Source for Musical Instruments & Pro Audio Solutions
Big Apple Music has been serving musicians and audio professionals since 2007. Our team specializes in providing high-quality musical instruments, professional audio equipment, and comprehensive installation services for both residential and commercial clients. We offer a wide selection of new and used gear, including car audio systems, home electronics, and remote car starters. Our experienced technicians provide expert repair services and custom sound system design tailored to individual client needs. We also maintain an extensive rental inventory for temporary equipment requirements.Through our Musical Essentials program, we support local music education initiatives and community events. Our commitment to customer satisfaction is reflected in our personalized service approach and ongoing technical expertise. We continuously update our product offerings to include the latest advancements in audio technology. Our staff receives regular training to maintain proficiency with emerging industry standards. This combination of product knowledge, technical skill, and community focus has established us as a trusted resource in the music and audio equipment industry.
Services
Musical Instruments Sales
Pro Audio Installations
Car Audio Systems
Home Electronics
Remote Car Starters
Window Tinting
Equipment Rentals
Instrument Repairs
Sound System Design
Music Lessons
Details
- Year established: 2007
Highlights and features
- We offer over 15 years of experience in music and audio equipment sales and service
- Our technicians provide certified professional installation services for all audio systems
- We maintain an extensive inventory of both new and used musical instruments
- Our staff receives ongoing training in the latest audio technology advancements
- We support local music education through our Musical Essentials community program
Services
Musical Instruments Sales
We offer a comprehensive selection of musical instruments for all skill levels and genres. Our inventory includes guitars, keyboards, drums, and professional-grade equipment. Our knowledgeable staff provides expert guidance to help customers find the perfect instruments for their needs and budget.
Pro Audio Installations
Our certified technicians design and install custom audio systems for residential and commercial spaces. We specialize in multi-room audio, live performance setups, and commercial sound reinforcement. All installations use premium components and follow industry best practices for optimal sound quality and system longevity.
Car Audio Systems
We provide complete car audio solutions including speakers, amplifiers, and digital signal processors. Our installations integrate with factory systems while maintaining vehicle warranties. We offer soundproofing services and custom enclosures for optimal in-car audio performance.
Equipment Rentals
Our rental program offers short-term access to professional-grade musical instruments and audio equipment. We maintain all rental inventory to factory specifications and provide necessary accessories. This service supports musicians, event planners, and production companies with temporary equipment needs.
Instrument Repairs
Our repair center services all types of musical instruments and audio equipment. Certified technicians perform diagnostics, maintenance, and restoration work. We use genuine replacement parts and maintain detailed service records for warranty and future reference.
Questions
What products and services does Big Apple Music offer?
We provide musical instruments, pro audio equipment, car/home electronics, installation services, equipment rentals, and repair services.
Do you sell both new and used equipment?
Yes, we maintain a large inventory of both new instruments and certified pre-owned gear with warranties.
Are your installation services professionally certified?
All our audio installations are performed by factory-trained technicians with industry certifications.
Do you offer equipment rental options?
Yes, we have an extensive rental program for musical instruments and professional audio equipment.
How long has Big Apple Music been in business?
We've been serving customers since 2007 with our musical instrument and audio equipment expertise.
Do you provide repair services for musical equipment?
Our certified repair center services all types of musical instruments and audio gear with warranty options.
Reviews (7)
Kirk Hilts
Oct 24, 2021
Report
Mark is a real stand up guy, always great to deal with, and the service after the sale is excellent! Highrecommend
Kelly
Jul 26, 2021
Report
A very nice music store. The people are amazing. I brought a guitar in to lower the action for my daughter. The guy had the work done. I asked how much do I owe you. He said nothing. I thought he was joking at first. I was shocked. I'm happy to see there are still nice and thoughtful people in the world. Thank you
Millard Marlowe
Apr 15, 2021
Report
This is the best Music store for 100 miles in any direction away from Utica area. Great selection and prices. Service and friendliness is simply the best. We are so lucky to have a music store this good so close!
J. Kelsey
Feb 25, 2021
Report
I've bought guitars, amps, accessories, mics, effect pedals and gifts from Big Apple Music for close to 40 years. It's a local retail shop that rivals any guitar store I've ever been in anywhere. The services matches the selection and they always make sure I'm satisfied with my purchase. I'm about to pick up another guitar from there in the coming days on order.
Jim Diliberto
Feb 12, 2021
Report
These guys are awesome. Solid customer service. Repair service is fast and they do great work. Karl made my $400 entry level guitar play as wall as a high end Fender! Magic! Thanks guys!
Justin M.
Feb 05, 2021
Report
I have not experienced such good customer service like this in decades. Found a beautiful guitar on eBay that was being sold by Big Apple Music. Instead of going back and forth to ask specific questions I had, I decided to give the store a call.
Spoke with Mark 3 (works in drums) and he looked for the guitar but couldnt find it. He told me the owner and his son (Mark 1 and 2) werent in and attempted to reach out to them about the status of the guitar. Mark 1 (owner) called me right back, gave me a great rundown of the product, sold it to me at a more than fair price and was just an overall
Spoke with Mark 3 (works in drums) and he looked for the guitar but couldnt find it. He told me the owner and his son (Mark 1 and 2) werent in and attempted to reach out to them about the status of the guitar. Mark 1 (owner) called me right back, gave me a great rundown of the product, sold it to me at a more than fair price and was just an overall
T. A.
Feb 01, 2021
Report
I ordered a classical guitar shipped from their shop out to CA, and am playing some great music on it! Prior to this, I ordered the same guitar from Amazon. It arrived weeks later flopping around loose in an unsealed box. They totally destroyed a nice instrument. Sent it back to Bezos pronto, and contacted Big Apple via Reverb. I had a new guitar in a matter of days. It arrived secured in a double-box, thoroughly bubble-rapped, and completely flawless. Hell, it was even TUNED straight outta the box! I also received several follow-up personalized communications from a real human being along the
