Business Details
13 Years
experience
Emergency
services
Your Trusted Insurance Partner in Amarillo, TX
Established in 2013, Jamie Smith has served Amarillo, TX with comprehensive insurance and financial services. Our team brings over 45 years of combined experience, offering personalized solutions for auto, home, life, business, and farm insurance. Accredited by the Better Business Bureau, we prioritize client satisfaction through transparent communication and tailored coverage. Our agency has earned State Farm's Honor Club and Chairman Circle awards, reflecting our commitment to excellence.We specialize in assisting residents relocating to the Texas Panhandle while extending services to New Mexico and Oklahoma. Our approach focuses on building lasting relationships, ensuring clients feel valued beyond policy numbers. With 24/7 availability for emergencies, we combine local expertise with national resources to protect what matters most to our clients.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Renters Insurance
Details
- Year established: 2013
Highlights and features
- 20+ years of local insurance expertise since 2013
- BBB-accredited business with State Farm awards
- 45+ years combined team experience in insurance
- Personalized coverage for Texas Panhandle relocations
- 24/7 emergency service availability
Associations and certifications
- Better Business Bureau (BBB)
What people say
Great service
Knowledgeable staff
Personalized attention
Competitive prices
Prompt assistance
Services
Auto Insurance
Our auto insurance policies protect drivers across Texas, New Mexico, and Oklahoma with customizable coverage options. We specialize in accident protection, liability coverage, and safe driving rewards for personal and commercial vehicles. Clients benefit from 24/7 claims support and personalized policy adjustments to match evolving needs.
Homeowners Insurance
We provide comprehensive homeowners insurance covering structural damage, personal belongings, and liability protection for residences in the Texas Panhandle region. Our policies include options for flood, hail, and wind damage coverage with discounts available for security systems and long-term customers.
Life Insurance
Our life insurance solutions offer term and universal policies to protect families' financial futures. We specialize in survivorship plans for estate planning and business transitions, with personalized consultations to determine appropriate coverage amounts and policy structures.
Business Insurance
We provide tailored business insurance for commercial properties, liability protection, and farm/ranch operations across three states. Our services include risk assessment, policy customization, and claims support for small businesses and agricultural enterprises.
Renters Insurance
Our renters insurance policies protect personal belongings and provide liability coverage for apartment dwellers in Amarillo and surrounding areas. We offer affordable rates with options to cover high-value items and additional living expenses during displacement.
People
Jamie Smith
State Farm Agent
State Farm agent since 2013 with 20+ years industry experience, specializing in Texas Panhandle relocations. Graduate of Wayland Baptist University, serving Amarillo communities with personalized insurance solutions.
Tosha Sartor
Office Manager
Licensed since 2014, Tosha ensures operational efficiency while providing direct client support. With expertise in policy management and customer relations, she maintains the agency's high service standards.
Steve Smith
Customer Service Representative
Licensed since 2013, Steve handles policy documentation and client interactions. A Texas Tech graduate, he focuses on payment processing and supporting the agency's administrative operations.
Bonnie Lopez
Account Representative
Licensed since 2024, Bonnie specializes in policy reviews and client consultations. She provides personalized insurance guidance while managing customer accounts across multiple states.
Allie Creek
Office Representative
Licensed since 2022, Allie assists with policy creation and client education. She focuses on life insurance products and supports customers through the entire policy acquisition process.
Questions
What types of insurance do you offer?
We provide auto, home, life, business, renters, condo, pet, and farm insurance with specialized coverage options for Texas Panhandle residents.
Can I get insurance if I live outside Texas?
Yes, we serve clients in New Mexico, Oklahoma, and across Texas including Amarillo, Canyon, and the South Plains region.
How do I file a claim after hours?
Call or text our 24/7 line at (806) 353-9515 to initiate claims processing at any time, with follow-up during regular business hours.
Do you offer discounts for multiple policies?
Yes, we provide bundling discounts for combining auto, home, and life insurance policies with additional savings for safe drivers and security systems.
Are your agents licensed and trained?
All team members hold active insurance licenses in multiple states with ongoing training in State Farm's proprietary systems and coverage options.
Reviews (6)
Lynn Boydstun
May 20, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Lacy was very helpful, respectful and caring!
Lacy was very helpful, respectful and caring!
Trey Merritt
Mar 28, 2021
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I've been with State Farm for many many years. So long, in fact, that my agent has retired on me twice. I've been with Jamie Smith State Farm for several years now and I couldn't be happier. Jamie and the gang have always been very quick to help me or answer any questions I may have. I would recommend them to anyone that is looking for a terrific insurance agent.
Susan Shelton
Dec 30, 2020
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Jamie and her team truly care about ME as a person, not just selling insurance. Tresa is super friendly and helpful and listened to what I needed to ensure my family, home and vehicles are protected. I appreciate the honesty and feel confident my coverage fits our needs. Customer service is absolutely a priority here. It is truly a blessing to be a part of the Jamie Smith State Farm Family!
Kandi Barnes
Aug 17, 2020
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It's such a friendly office. I've had nothing but kindness from Tresa. Place is nice and upto date. They know what they're doing and very professional.
David Barnes
Jul 09, 2020
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I called to request a quote and they were very polite and informative. They actually listen and gave me some great options for my family. Great company and even better staff.
Ogla Ramirez
Jul 06, 2020
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Always friendly & available. Jamie Smith and Tresa take their time, answering all of my questions, being patient & thorough. I am really happy that I found Jamie and Tresa (State Farm) I know they will take care of me & all of my concerns. I feel like a valued customer & I appreciate the great customer service that I get every time!!
