Business Details
50+ Years
experience
Emergency
services
Your Trusted Family-Owned Pharmacy in New Haven, CT
Hancock Pharmacy At Long Wharf has been a trusted provider of pharmaceutical care in Connecticut since 1959. As a family-owned business, we prioritize personalized service, ensuring every customer receives attentive care and expert guidance. Our pharmacists collaborate closely with healthcare professionals to optimize medication therapy and address patient-specific needs. We offer comprehensive prescription services, including one-on-one consultations, medication interaction reviews, and seamless prescription transfers. Our retail location provides convenient access to health products, vitamins, and medical supplies, enabling one-stop shopping for our community. With a commitment to exceeding industry standards, we maintain rigorous safety protocols and ethical practices in all operations.Our team includes licensed pharmacists with decades of combined experience in community and long-term care settings. We serve over 150 healthcare facilities statewide through specialized services like infusion therapy and blister packing. Our New Haven location operates Monday-Friday 8 a.m.-5 p.m., with after-hours support available at our Meriden store. Recognized for our dedication to customer service, we treat every individual as a valued neighbor rather than a transaction number. Through continuous improvement and community engagement, we strive to remain Connecticut's premier independent pharmacy.
Services
Prescription Filling
Infusion Services
Blister Packing
Retail Health Products
Statewide Delivery
Medication Consultations
Insurance Processing
Medical Supplies
After-Hours Support
Healthcare Facility Services
Details
- Year established: 1959
Highlights and features
- Family-owned since 1959 with deep local healthcare expertise
- Personalized medication consultations with licensed pharmacists
- 24/7 prescription support through Meriden location
- Specialized services for 150+ healthcare facilities statewide
- One-stop retail health products and medical supplies
Services
Prescription Filling
Our licensed pharmacists promptly fill prescriptions with personalized attention. We process medications through phone, fax, and e-scripts while providing one-on-one consultations about side effects and interactions. Transfers are simplified by bringing your refill bottle or calling with prescription details.
Infusion Services
Specialized infusion services cater to visiting nurse associations and home healthcare providers. Our team ensures proper medication preparation and delivery for complex treatment regimens requiring intravenous administration in non-clinical settings.
Blister Packing
Custom blister packing organizes multiple medications into individualized dose packs. This service enhances medication adherence for patients managing complex prescription regimens through simplified daily dosing systems.
Retail Health Products
We offer a comprehensive selection of over-the-counter health products including vitamins, pain relievers, enteral supplies, and mobility aids. Our inventory focuses on essential healthcare items for convenient one-stop shopping during prescription pickups.
Statewide Delivery
Reliable delivery services transport medications and medical supplies across Connecticut. This service supports healthcare facilities and homebound patients requiring consistent access to prescription medications and clinical supplies.
People
Andy Zhang
Pharmacist
Doctor of Pharmacy graduate from University of Connecticut with 6 years of retail pharmacy experience. Currently serves as evening pharmacist at Griffin Hospital while providing expert medication guidance at Hancock Pharmacy.
Jacqui Murphy
Pharmacist
25-year New Haven healthcare veteran specializing in diabetes management and medication therapy. Provides patient education through community talks and personalized consultations for optimal treatment outcomes.
Frank Bruno
Registered Pharmacist
Licensed pharmacist with extensive experience in community pharmacy operations. Focuses on accurate prescription processing and patient counseling regarding medication safety and effectiveness.
Dana Knicerbocker
Pharmacy Technician
Certified pharmacy technician supporting prescription processing and inventory management. Assists pharmacists with medication preparation and patient service coordination.
Stephany Girard
Pharmacy Technician
Experienced technician handling prescription transfers and retail operations. Provides frontline customer service while supporting pharmacists with medication dispensing accuracy.
Questions
What are your regular business hours?
Our New Haven location is open Monday-Friday 8 a.m.-5 p.m. After-hours support is available at our Meriden store, which operates Monday-Friday 6 a.m.-midnight and weekends 8 a.m.-9 p.m.
Do you accept insurance plans?
We accept all major insurance plans including Medicare, Medicare Part D, and Medicaid for prescription medications and healthcare products.
What pharmacy services do you offer?
We provide prescription filling, medication consultations, infusion services, blister packing, statewide delivery, and a full retail selection of health products and medical supplies.
How can I transfer prescriptions?
Transfer prescriptions by bringing your refill bottle to our store or calling with prescription details. Our staff handles all transfers through phone, fax, or e-script systems.
Do you offer after-hours pharmacy care?
Yes, our Meriden location provides 24/7 prescription support 365 days a year, including all major holidays for urgent medication needs.
What payment methods are accepted?
We accept MasterCard, Visa, American Express, Medicare, Medicaid, and our own charge accounts for prescription medications and retail health products.
Reviews (4)
Paul Jacobs
Nov 28, 2019
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The best staff never keeping you waiting. Once they did not have the prescribed medication and told me to go upstairs to have the prescriber double the dosage with half the strength that they had, showing they think in the patients best interests and care. They are held in high regard unlike the big box stores who do not care.
Willis Taylor
Sep 30, 2018
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Founder and Managing Partner of Shoreline Living Solutions LLC. We are Recovery Residence Housing 17 Clients in East Haven, CT. We receive Clients from many 30+ day Substance Abuse Rehabilitation Centers in CT and the entire USA. Our Clients are discharged and in most cases know nothing of the area its foreign to them, The Hancock Pharmacy family, and in Particular Jacqueline Murphy have been there for our guy's. They have enough on their plates and don't need to deal with a Big Box Pharmacy that is incapable of personal relationship. Jacqueline and Hancock get their information and call their
Bill Rapanault
Sep 08, 2018
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I dont live anywhere near Hancock on long wharf but get subscriptions here every time. Jackie is the best!
Kevin M.
Sep 21, 2017
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In the past I Used cvs all the time, been going to Hancock pharmacy on long wage dr. For a couple years now, and you CAN NOT GET 1 on 1 personal attention and service you get here ANYWHERE ELS
