CRI believes your data is your biggest asset and we adhere to security safeguards based on the NIST 800-53r4 framework for moderate risk systems. Our security policies, procedures, and technical controls are evaluated annually by third parties to ensure compliance with HIPAA, FERPA, and PCI-DSS.
We onboard new accounts through our Secure File Transfer Protocol (SFTP) server to ensure data is encrypted and safely delivered and on boarded to our system.We have advanced telephone dialer systems with multichannel options for voice and email, blended predictive dialing, quality management with call recording and scorecards, workforce management, computer-telephony integration.
We onboard new accounts through our Secure File Transfer Protocol (SFTP) server to ensure data is encrypted and safely delivered and on boarded to our system.We have advanced telephone dialer systems with multichannel options for voice and email, blended predictive dialing, quality management with call recording and scorecards, workforce management, computer-telephony integration.
Services
Services
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Self-pay bad debts in healthcare revenue cycle management and unpaid accounts receivables are challenges our clients face every day. For over 40 years, we've recovered millions of dollars of distressed and defaulted debts. We've evolved and refined our recovery skills by four decades of helping patients repay their debt obligations.
FAQ's
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Once you have exhausted all internal efforts to collect an account, an outside debt collector is the logical next step. Some consumers will pay a 3rd party even though they neglected to pay you. Sometimes a consumer simply wasn't paying attention to their debts or didn't believe you when you warned of further action.
Testimonials
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CRI (Collection Resources Inc) has been our collection agency for many years. We find them professionals and easy to work with. We have never had any patient complaints about how they work with our patients. They are accommodating with our requests and an extension of our office to continuing caring for our patients.
Collection Tips
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The patient meeting is a very important part of the collection process. Many patients will not pay until they've had a chance to receive your personal attention and explain their problem, or perhaps even your guidance. They want to sit down in private and discuss the reason why they haven't paid, and sometimes to seek advice as to how they can pay.
Employment
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We welcome all interested and qualified applicants to apply for our posted open positions. We do not accept unsolicited inquiries. Collection Resource Inc. is proud to be an Equal Employment Opportunity Employer. In accordance with the Americans with Disabilities Act, the information in this site is available in alternate formats upon request.
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