Business Details
26 Years
experience
Emergency
services
Your Trusted HVAC Partner in East Twin Cities Metro
Since 2000, Priority Heating & Cooling has been a locally-owned HVAC company serving the East Twin Cities Metro area. Our 25+ years of hands-on experience in heating, cooling, and indoor air quality solutions have established us as a trusted provider committed to integrity and customer-first values. We specialize in comprehensive HVAC services including furnace and AC replacements, heat pump installations, and duct cleaning, backed by 10-year warranties on our workmanship.Our team of certified technicians prioritizes attention to detail, using high-quality products from trusted manufacturers like Ruud while maintaining a commitment to transparency and respect in every customer interaction. With 24/7 emergency service availability and flexible financing options, we ensure homeowners receive reliable, energy-efficient solutions tailored to their specific needs.
Services
Furnace Repair
AC Installation
Heat Pump Maintenance
Duct Cleaning
Indoor Air Quality
Emergency HVAC Service
Furnace Replacement
AC Repair
Heat Pump Replacement
Maintenance Programs
Details
- Year established: 2000
Highlights and features
- 25+ years of local HVAC expertise serving East Twin Cities Metro
- 10-year warranties on all HVAC installations and repairs
- 24/7 emergency service with rapid response times
- Certified technicians using industry-leading Ruud products
- Transparent pricing with no-pressure consultations
What people say
Great service
Top notch technicians
Outstanding service
No pressure consultations
Quick resolution
Services
Furnace Repair
Our certified technicians provide comprehensive furnace repairs for all makes and models. We diagnose issues with ignition systems, heat exchangers, and thermostats to restore heating functionality. With 25+ years of experience, we ensure safe and efficient repairs using genuine replacement parts.
AC Installation
We specialize in energy-efficient AC installations featuring Ruud products with SEER ratings up to 18. Our process includes proper sizing calculations, ductwork evaluation, and refrigerant charge optimization. Backed by 10-year warranties, our installations ensure reliable summer cooling performance.
Heat Pump Maintenance
Our maintenance program includes bi-annual heat pump inspections covering coil cleaning, refrigerant checks, and electrical component testing. Regular maintenance extends system lifespan while maintaining 40% energy efficiency improvements over older models. Customers receive priority service scheduling.
Duct Cleaning
Professional duct cleaning services remove contaminants from HVAC systems using truck-mounted vacuums and rotary brushes. We follow NADCA standards to improve indoor air quality by eliminating dust buildup and microbial growth in residential ductwork systems.
Emergency HVAC Service
Available 24 hours a day, 7 days a week, our emergency service responds to critical HVAC failures within 2 hours. Technicians carry common replacement parts for same-visit repairs of furnaces, AC units, and heat pumps during extreme weather conditions.
People
James Haugen
Owner
Founded Priority Heating & Cooling in 2000 after completing HVAC training. With 30+ years industry experience, he transitioned from technician to business owner to prioritize customer service over corporate profits.
Questions
What HVAC services do you offer?
We provide complete heating, cooling, and indoor air quality services including furnace/AC replacements, heat pump installations, duct cleaning, and 24/7 emergency repairs for residential customers.
Do you offer financing options?
Yes, we provide flexible financing plans through multiple lenders with options for various credit profiles to make HVAC replacements more affordable.
Are you available for emergency service?
Our 24/7 emergency service responds to critical HVAC failures within 2 hours, available 365 days a year for urgent heating or cooling needs.
What areas do you service?
We serve the East Twin Cities Metro area including Oakdale, Woodbury, Lake Elmo, Stillwater, and surrounding communities within a 25-mile radius of our Oakdale location.
What warranties do you provide?
We offer 10-year limited warranties on all HVAC installations, covering both parts and labor, with optional extended coverage available for specific system components.
How can I schedule service?
Contact us via phone at (651) 735-1150 or through our website's online scheduling system for routine maintenance or emergency repairs at your convenience.
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Reviews (6)
Dilusha William
Dec 24, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Great experience with the team at Priority Heating and Cooling. Our technician was knowledgeable, friendly and professional.
Services:HVAC maintenance,Heating maintenance
Great experience with the team at Priority Heating and Cooling. Our technician was knowledgeable, friendly and professional.
Services:HVAC maintenance,Heating maintenance
Lorna Santema
Nov 04, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I would highly recommend Priority Heating. We have been using them for over 10 years. Most recently they performed yearly maintenance for our furnace, uv light system and humidifier. They are always professional and you can trust what they are recommending.
Service:Heating maintenance
I would highly recommend Priority Heating. We have been using them for over 10 years. Most recently they performed yearly maintenance for our furnace, uv light system and humidifier. They are always professional and you can trust what they are recommending.
Service:Heating maintenance
Angela Holbrook
Nov 02, 2021
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Positive:Professionalism
We hired Priority Heating to inspect our furnace in preparation for winter. The service technician was extremely friendly and professional. He did a good job. We will hire them in the future for any HVAC needs that we have.
Service:HVAC maintenance
We hired Priority Heating to inspect our furnace in preparation for winter. The service technician was extremely friendly and professional. He did a good job. We will hire them in the future for any HVAC needs that we have.
Service:HVAC maintenance
Teresa Reichert
Jul 30, 2021
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Can't give them enough stars! My AC went out on a very hot day last week and I work from home. I called in the morning and they were at my house the same day. The repairman was able to quickly diagnose the problem and made make sure everything was working properly before he left. I like that they didn't pressure me to buy a new unit. Very honest people. I have used them in the past and am always impressed by how friendly they are. I know I can trust them to do a good job. Will definitely use them again if I need more service or repairs.
Zoe H.
Jun 13, 2018
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My AC went out Thursday evening so I used Yelp to find a repairman and called Priority Friday morning and they were able to come out same day for a diagnostic check! Ended up needing a new motor. James gave me multiple pricing options to choose from and there was no pressure at all. I emailed him on Saturday and even though they were closed James responded to my request and by Tuesday all was fixed! I would absolutely recommend Priority to my friends and family. Thanks James!
Steve B.
Feb 07, 2017
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Woke up with the temp about 50 in the house. Called Priority Heating and had a service call in a few hours. More importantly - heat was restored quickly. James was courteous and professional. Thank you.
