As the single point of contact, we take the stress out of the claims experience by coordinating communications between airlines, passengers, technicians, and suppliers. Wherever you are, our nationwide network of expert technicians are ready to respond 24/7, 365 days a year.
Our care for passengers is an extension of the airline experience, which is why we immediately accommodate passengers specific needs to make sure their claims process is as stress-free as possible.We make sure that every aspect of the claims process is resolved quickly and easily by coordinating all claims communications: saving airlines time and money, all while providing the best customer service for passengers.
Our care for passengers is an extension of the airline experience, which is why we immediately accommodate passengers specific needs to make sure their claims process is as stress-free as possible.We make sure that every aspect of the claims process is resolved quickly and easily by coordinating all claims communications: saving airlines time and money, all while providing the best customer service for passengers.
Services
Our Team
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Michael founded Global Repair Group in 2008, and has been an entrepreneur and business owner for the past 24 years. He is responsible for the financing of Global Repair Group, establishing and maintaining manufacturer relationships, and overall strategic direction. Prior to opening the Global Repair Group, Michael founded The Mobility Shop, a durable medical equipment company focused on providing mobility equipment to patients nationwide.
Passenger Experience
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Oftentimes, assistive device damage requires immediate attention and cannot be delayed. We are always ready to step in and accommodate all passenger needs, so they can feel confident that their situation will be effectively and efficiently resolved. We make sure that passengers continue to be satisfied after their claim is resolved.
Claims Coordination
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There's a lot of coordination and logistics that go into assistive device claims. Luckily, we use our expertise to cover all grounds for you-evaluating equipment damage, developing strategies to expedite repairs or replacements, and dispatching our technicians, all to ensure rapid claims resolution.
Nationwide Network
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All repairs are in good hands with our certified equipment technicians. From scooters, rollators, and manual wheelchairs, to complex rehab power chairs and CPAP machines, our technicians provide the highest-quality service when you need it most. Equipment damage can happen at any time, which is why we are here for you 24 hours a day, 7 days a week, even on weekends and holidays.
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