Business Details
31 Years
experience
Trusted Fireplace & Heating Solutions in Springfield
Ambassador Fireplaces, originally established as Ambassador Piping Inc. in 1995, has evolved into a trusted provider of fireplace, stove, and heating solutions for residential and commercial clients in Lane County. Our team of factory-trained professionals specializes in the sale, installation, and maintenance of gas, wood, and pellet fireplaces, stoves, and inserts from leading brands like Kozy Heat, Napoleon, and Regency. With over 25 years of experience in gas piping and appliance installation, we prioritize integrity, professionalism, and personalized service to ensure every customer feels valued. Recognized with Installer of the Year awards by Northwest Natural Gas, we combine technical expertise with a commitment to energy efficiency and customer satisfaction.Our showroom in Springfield, Oregon, offers hands-on guidance for selecting the perfect heating solution, while our financing options and partnerships with energy incentive programs help make upgrades accessible. From residential gas water heaters to commercial infrared heating systems, we deliver tailored solutions that enhance comfort and efficiency. Our family-owned business, now led by Matthew and Debbie Clements, continues to innovate while maintaining the foundational values of quality and trust that have defined us since our founding.
Services
Gas Fireplaces
Wood Stoves
Pellet Inserts
Commercial Gas Piping
Gas Water Heating
Dryer Vent Cleaning
Installation Services
Maintenance Programs
Energy Incentives
Hearth Accessories
Details
- Year established: 1995
Highlights and features
- Factory-trained professionals with 25+ years of gas piping expertise.
- Award-winning service recognized by Northwest Natural Gas.
- Energy-efficient solutions with qualifying rebates and tax credits.
- Comprehensive installation and maintenance programs for all heating systems.
- Family-owned business prioritizing personalized, integrity-driven service.
Associations and certifications
- NFI Certified Specialist
- Master Hearth Professional
- Installer of the Year (Northwest Natural Gas)
What people say
Good experience
Installed correctly
On time
Services
Gas Fireplace Installation
Our factory-trained technicians specialize in installing energy-efficient gas fireplaces, ensuring proper venting and compliance with safety standards. We offer direct-vent and zero-clearance models from top brands like Napoleon and Regency. Our process includes free in-home estimates to guarantee the perfect fit for your space and heating needs.
Wood Stove Maintenance
Regular maintenance for wood stoves keeps your system operating safely and efficiently. Our technicians clean flues, inspect components, and address wear to prevent hazards. Annual check-ups are recommended to maintain warranty coverage and optimize heating performance.
Commercial Gas Piping
We design and install gas piping systems for commercial and industrial applications, including heating equipment and cooking appliances. Our solutions meet code requirements while maximizing energy efficiency. Services include propane and natural gas line installations for new and existing businesses.
Pellet Insert Conversion
Transform outdated masonry fireplaces into efficient heating sources with pellet inserts. These eco-friendly units provide consistent heat and thermostat control. Our team handles full conversions, ensuring proper fit and compliance with local building codes.
Dryer Vent Cleaning
Reduce fire risks with professional dryer vent cleaning services. We remove lint buildup and debris from exhaust systems to improve appliance efficiency and indoor air quality. Regular maintenance prevents costly repairs and extends equipment lifespan.
People
Matthew Clements
Owner
With over 25 years in the heating industry, Matthew Clements leads Ambassador Fireplaces with a focus on quality installations and customer satisfaction. He transitioned the business from piping to fireplace specialization in 2014.
Questions
What areas do you serve?
We serve all of Lane County, Oregon, including Eugene and Springfield.
Do you offer installation services?
Yes, we provide professional installation for all fireplace, stove, and heating products we sell.
Are financing options available?
Yes, we offer financing to qualified customers for qualifying purchases.
Do you provide maintenance plans?
Yes, our annual maintenance program ensures safe and efficient operation of your heating systems.
Can you help with energy rebates?
Yes, many of our products qualify for rebates through Energy Trust of Oregon and NW Natural.
Reviews (5)
Dakota M.
Nov 23, 2021
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I don't know what their service is like but judging upon how their drivers are on the road, I wouldn't expect it to be very professional. I almost went off the road twice this morning because their driver decided to keep break checking someone 3 cars ahead of me. At one point he came to a dead stop on the freeway. That is very dangerous and could have cost many innocent lives. Maybe they need to teach their drivers some safety before they kill someone.
Mark
Oct 19, 2021
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I can highly recommend Ambassador Fireplaces. Matthew came out to conduct an assessment for a wood stove, stove pipe, and chimney pipe replacement. We could immediately see that he was knowledgeable in everything wood stove related. He was able to answer questions where others could not and showed his expertise with code requirements. Matthew provided a recommendation for a stove and an estimate for cost and installation labor. His team did a great job on the installation. Gene is a very hard worker and made the effort to get everything just right. They were friendly and respectful. We have a beautiful
Tim Halstead
Sep 16, 2020
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Matthew and his team did a wonderfull job for us. We removed an old woodburning fireplace and Matthew and his team installed a beautifull new gas insert and propane system to accomodate our new gas range and fireplace. They had some big challenges with our chosen mantel, and the stone facing we selected but got the job done in a very professional manner. We could not be happier with the work they did. I recomend them very highly.
Spork Of Genius
Aug 25, 2020
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We had Ambassador replace the gas logs at a house we bought with a gas insert. The owners and staff are knowledgeable, patient and careful of the details, from protecting our floors during service appointments to managing permitting and helping us track down a rebate. We highly recommend Ambassador to anyone looking for professionalism with a personal touch.
Cd
Aug 23, 2019
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We recently needed to request a service call on our fireplace insert that we purchased from Ambassador Fireplaces over 10 years. The repair person Devon knew his stuff and quickly resolved our issue. A quick and efficient job! Every experience we have had with Ambassador Fireplaces has been excellent. Special thanks to Devon!
