Business Details
50+ Years
experience
Trusted Retirement Planning & Investment Advisory Services
Established in 1972, we are a national, independent, full-service retirement plan consulting, investment advisory, record keeping, and actuarial firm. Our team of over 50 qualified professionals includes an ERISA attorney, CPA, actuaries, investment advisors, fiduciary analysts, and compliance administrators, all dedicated to helping clients achieve retirement readiness. We pioneered industry standards by becoming the first U.S. recordkeeper to attain CEFEX/ASPPA certification and maintain active leadership roles in shaping retirement policy. Our fiduciary-friendly culture emphasizes prudent processes, annual audits, and adherence to best practices across 1,000+ plan relationships. With $2.0 billion under administration, we serve clients ranging from small businesses to organizations with 5,000+ employees, combining decades of experience with cutting-edge research capabilities.Our commitment to transparency ensures clients receive objective investment advice, customized participant education, and comprehensive reporting tools like our Is Your Plan Working program. We actively participate in industry trade groups, maintain a voice on Capitol Hill, and uphold the Global Fiduciary Precepts through rigorous due diligence screens. Our staff holds prestigious designations including AIF, CFP, QKA, and RIA, ensuring clients benefit from accredited investment fiduciary expertise. Through our Hire to Retire Experience, we provide dedicated service that tracks retirement readiness from enrollment to post-retirement. As founding members of the Counsel of Independent Recordkeepers, we continue to set benchmarks for fiduciary excellence while maintaining our founding mission: helping people Retire for a Lifetime.
Services
Retirement Plan Consulting
Investment Advisory
Record Keeping
Actuarial Services
IRA Rollovers
Details
- Year established: 1972
Highlights and features
- We offer 50+ years of specialized retirement planning expertise
- Our team includes ERISA attorneys, CPAs, and credentialed fiduciaries
- We pioneered CEFEX/ASPPA certification as first U.S. recordkeeper
- We maintain $2.0 billion in assets under administration
- We provide customized participant education through Hire to Retire Experience
Associations and certifications
- CEFEX/ASPPA
- AICPA Center for Fiduciary Excellence
- CEFEX Investment Advisor Certification
Services
Retirement Plan Consulting
We help employers create customized retirement plans that meet compliance requirements while maximizing employee benefits. Our consultants provide expert guidance on plan design, administration, and fiduciary responsibilities. With decades of experience, we ensure plans remain cost-effective and aligned with evolving regulatory standards.
Investment Advisory
Our investment advisors develop tailored strategies using an open-architecture platform with access to diverse investment options. We conduct thorough risk assessments and create personalized investment policy statements for clients. Our team continuously monitors portfolios and adjusts strategies to meet changing financial goals.
Record Keeping
We provide comprehensive recordkeeping services including participant tracking, compliance testing, and regulatory reporting. Our systems maintain accurate transaction records and generate required documentation for ERISA compliance. We ensure seamless payroll integration and real-time account access for participants.
Actuarial Services
Our credentialed actuaries perform liability calculations, funding analyses, and pension obligation valuations. We help clients understand long-term financial commitments and maintain solvency requirements. Our services support both defined benefit and defined contribution plan structures.
IRA Rollovers
We facilitate tax-free rollovers from employer-sponsored plans to IRAs with no distribution fees. Our specialists guide clients through consolidation options while maintaining investment continuity. We provide comparative analyses of rollover alternatives to help clients make informed decisions.
Questions
What retirement services do you offer?
We provide comprehensive retirement solutions including plan consulting, investment advisory services, record keeping, actuarial services, and IRA rollover assistance for individuals and businesses.
How can I check my retirement account status?
Current clients can access their accounts through our secure employee portal with 24/7 online access to investment reports and transaction history.
Do you specialize in specific retirement plans?
We specialize in 401(k) plans, pension funds, and individual retirement accounts with customized solutions for businesses of all sizes.
What makes your firm different from other retirement providers?
As the first CEFEX-certified recordkeeper, we combine fiduciary expertise with personalized service and $2.0 billion in institutional buying power.
How do you help employees prepare for retirement?
Our Hire to Retire Experience provides dedicated service tracking retirement readiness with personalized guidance and quarterly performance reports.
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Reviews (7)
Bret Couvell
Oct 15, 2021
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It I could give a 0 star review, I would. Worst people I have ever dealt with. Asked for a withdrawal, three times they have sent the check to the wrong place. So I have now paid 3 check fees to send($60 each) and 3 stop check fees($60 each). Now I ask for an ACH and they take wells to send out the ACH, and charged me again($60) to send that. I have to pay $420 to get my money........ ridiculous!
Raymond Kimsey
Sep 18, 2021
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So I've had two previous pension plan administrators so I think I can give a real world evaluation of the value and service from this company. First off a pension plan company MUST comply with complex laws that regularly changed so keep that in mind when reading other comments. I first consulted with Ingham many years ago perhaps 20 when I realized that something wasn't right with my existing provider. Ken Ingham looked at my old plan and pointed out the excessively high fees that I was paying. When you pay a higher fee this really eats into your long term savings much more than you'd think so
Cynthia Rocha
Aug 18, 2021
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Their customer service is horrible, rude and non-willing to help. This company is holding onto my 401K and ignoring my request to withdraw. I left a Florida based company six months ago and wish to withdraw my 401K. They refer you to their website, advising one that they cannot withdraw over the phone. One goes to their website and they block you so you cannot withdraw. They are holding onto my money. Not an easy to do business company. Please do not trust them with your money.
Sean Lane
Jul 16, 2021
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Pretty rude customer service and there website does not work. They take no ownership for following up and executing adjustments made to your plan even though they we're made and are reflected on their website. It isn't like they're stealing your money as far as I can tell. They just are not managing it professionally or good to deal with.
Joshua Tennie
Jan 13, 2020
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Jennifer was a pleasure to work with. She is extremely knowledgeable about the field and relays the information in a comprehensive manner. All while ensuring you know how imperative it is to be engaged in your 401k profile! Thank you!
Jasmine FungQuee
Dec 08, 2019
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Jennifer was extremely helpful in helping me navigate through my app. The company is organized and had answers to all of my questions.
Julie Cave
Aug 12, 2019
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Great customer service. Brian McCormick took care of my issue I was having with my loan officer in regards to my 401k. He was very nice, attentive, and went above and beyond to make sure my problem was resolved!! Everyone was warm and super nice from the minute I walked in to walking out.
