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Business Details
Transform Healthcare Engagement with Personalized Digital Solutions
At Chip Rewards, we are revolutionizing healthcare by placing individuals at the center of their health journey. Our mission is to inspire positive health actions through personalized, data-driven engagement strategies. By integrating behavioral science, advanced analytics, and AI-powered technology, we empower health plans to deliver targeted interventions that improve outcomes and satisfaction. Our platforms six core functionsAnalyze, Segment, Prioritize, Personalize, Activate, and Optimizeenable seamless omnichannel outreach, closing care gaps and enhancing Medicare Star Ratings.

Inspired by the longevity and community ethos of Ikaria, our approach combines cultural competency with digital innovation to reduce member abrasion and foster trust. With proven results, including 2x higher HRA completion rates and 85% care gap closure among engaged members, we prioritize measurable impact. Headquartered in St. Louis Park, Minnesota, our team is committed to making healthcare more human, one personalized interaction at a time.
Services
Health Risk Assessments Gaps in Care Programs Agent Portal Solutions Predictive Analytics Rewards & Incentives CAHPS & HOS Surveys Health Equity Index Provider Engagement Digital Outreach Medicare Star Ratings
Highlights and features
  • We deliver a 400% program ROI through personalized engagement strategies.
  • Our platform achieves 85% care gap closure rates among engaged members.
  • We provide 2x higher HRA completion rates with digital outreach.
  • Our omnichannel approach reduces member abrasion and enhances satisfaction.
  • We empower agents with a user-friendly portal for efficient HRA capture.
Services
Health Risk Assessments
Our Health Risk Assessments (HRAs) identify individual health risks and enable tailored interventions. By integrating HRAs into enrollment processes, we drive proactive care strategies that improve member well-being and plan performance. With 2x higher completion rates, our digital-first approach ensures actionable insights for health plans.
Gaps in Care Programs
Data-driven Gaps in Care programs target unmet healthcare needs, closing critical gaps to enhance quality metrics. Our platform achieves 85% closure rates among engaged members, leveraging predictive analytics to prioritize high-impact interventions and improve overall health outcomes for populations.
Agent Portal Solutions
The Chip Rewards Agent Portal streamlines Medicare Advantage enrollment by integrating HRAs into sign-up workflows. This user-friendly tool boosts HRA completion rates, strengthens broker-plan relationships, and provides real-time validation to maximize resource efficiency and member engagement.
Predictive Analytics
Predictive analytics prioritize interventions by identifying high-value healthcare activities and at-risk populations. Our platform analyzes member data to optimize outreach strategies, ensuring health plans achieve measurable improvements in engagement and clinical outcomes through evidence-based decision-making.
Rewards & Incentives
Personalized rewards programs encourage positive health behaviors, reducing churn by 56% and closing care gaps for non-compliant members. Our incentive strategies combine behavioral science with digital engagement to drive participation, achieving 53% higher gap closure rates and sustained member loyalty.
People
Marc Willard
CEO
Marc Willard leads Chip Rewardss mission to transform healthcare through personalized engagement. With a focus on behavioral science and AI-driven platforms, he drives innovation to improve health outcomes and plan performance while fostering a culture of growth and curiosity.
Questions
What services does Icario offer?
Icario provides Health Risk Assessments, Gaps in Care programs, CAHPS/HOS support, rewards incentives, and the Agent Portal to improve member engagement and health plan performance.
How does the Icario Agent Portal benefit brokers?
The portal simplifies Medicare enrollment by integrating HRAs, increasing completion rates, and offering real-time validation to strengthen broker-plan relationships and operational efficiency.
What results can health plans expect?
Plans see 2x HRA completion rates, 85% care gap closure among engaged members, 400% program ROI, and improved Medicare Star Ratings through personalized outreach.
How does Icario use behavioral science?
We apply behavioral science to design non-abrasive, culturally competent engagements that resonate with members, driving proactive care and long-term health improvements.
Reviews (1)
Peach Cat
Jul 08, 2019 Report
They trained me to be a web developer in as little as 7 months. GREAT staff, even greater supervisors, dedicated to their craft and gosh darn excellent at it! Chip rewards is a great company !!!