Business Details
27 Years
experience
Trusted Medicare Supplement & Health Insurance Agency in Tyler, TX
Lindsey & Odom Insurance, formerly Portwood Odom Insurance Solutions LLC, has served clients across Texas for nearly two decades. Founded in 1999 by Mona Portwood Odom in Frisco, Texas, the agency transitioned to Tyler in 2015, fulfilling the family's long-term goal to return to their hometown. As a family-owned and operated business, we prioritize personalized service, leveraging over 16 years of experience to help clients navigate Medicare supplements, group health plans, individual policies, and life insurance. Our team combines deep industry expertise with a commitment to transparency, offering unbiased guidance as an independent agency.Mona Portwood Odom, a Certified Senior Advisor, brings over 20 years of experience in senior care and Medicare education, while Chris Lindsey and Julie Odom Lindsey manage daily operations with a focus on customer-centric solutions. Ted Odom, our Chief Technology Officer, ensures seamless digital infrastructure, blending innovation with traditional values. We pride ourselves on building lasting relationships, delivering competitive rates, and providing tailored insurance solutions that meet the unique needs of individuals, families, and businesses throughout Texas.
Services
Medicare Supplements
Group Health Plans
Individual Insurance
Life Insurance
Senior Insurance Guidance
Details
- Year established: 1999
Highlights and features
- We offer 16 years of experience in Medicare and senior insurance solutions.
- Our family-owned agency provides personalized service tailored to individual needs.
- We operate as an independent agency, offering unbiased comparisons of insurance plans.
- Our team includes a Certified Senior Advisor with expertise in senior well-being.
- We combine generational industry knowledge with modern technology for efficient service.
Associations and certifications
- Certified Senior Advisor (CSA)
Services
Medicare Supplements
We offer comprehensive Medicare Supplement insurance to cover gaps in Original Medicare. Our plans help clients manage out-of-pocket costs like deductibles, copayments, and coinsurance. With expertise in all major insurers' offerings, we guide clients to the most suitable coverage for their healthcare needs.
Group Health Plans
We provide tailored group health insurance solutions for businesses of all sizes. Our services include plan design, cost analysis, and employee education to ensure comprehensive coverage. We work with multiple carriers to find competitive rates while meeting employers' and employees' specific healthcare needs.
Life Insurance
We offer term and permanent life insurance policies to protect families and businesses. Our approach includes needs assessments, policy comparisons, and guidance on coverage amounts. We help clients secure financial protection for dependents, final expenses, or business continuity through trusted insurance providers.
Individual Insurance
We specialize in individual health insurance for people under 65, including ACA-compliant plans. Our services cover pre-existing conditions, preventive care, and prescription drug coverage. We assist clients in understanding plan options, subsidies, and enrollment processes to ensure affordable, comprehensive healthcare.
Senior Insurance Guidance
We provide specialized insurance guidance for seniors, including Medicare Part D prescription plans and end-of-life planning. Our Certified Senior Advisor helps clients navigate Medicare choices, supplemental coverage, and long-term care options. We focus on empowering seniors to make informed decisions about their healthcare and financial security.
People
Mona Portwood Odom
Owner
Mona Portwood Odom founded the agency in 1999 and transitioned it to Tyler in 2015. A Certified Senior Advisor with over 20 years in senior care, she specializes in Medicare education and has served on local boards including Historic Tyler Inc. and Christus Trinity Mother Francis Foundation.
Chris Lindsey
COO
Chris Lindsey, a U.S. Marine Corps veteran and graduate of Savannah College of Art and Design, oversees operations. With family roots in the insurance industry since the 1930s, he brings a legacy of expertise and a commitment to modern, client-focused solutions.
Julie Odom Lindsey
President
Julie Odom Lindsey, a former local news producer and home health marketing manager, leads client relations. She specializes in helping seniors navigate health plans and is active in the Junior League of Tyler and Alzheimers Alliance.
Ted Odom
Chief Technology Officer
Ted Odom, a retired Senior Systems Engineer from Southwest Airlines, manages the agency's technology infrastructure. He ensures seamless digital operations while supporting the family business's growth and client service capabilities.
Questions
What types of insurance do you offer?
We offer Medicare Supplements, Group Health Plans, Individual Insurance for those under 65, Life Insurance, and specialized Senior Insurance Guidance.
Are you an independent insurance agency?
Yes, we are independent and work with multiple carriers to provide unbiased comparisons and help you find the best coverage for your needs.
Do you specialize in senior insurance?
Yes, our agency specializes in senior insurance, including Medicare Supplements, Part D plans, and end-of-life planning, with a Certified Senior Advisor on staff.
How can you help businesses with health insurance?
We assist businesses with group health plan design, cost analysis, and employee education, working with multiple carriers to find competitive, tailored solutions.
Where are you located?
We are located at 100 Independence Place Suite 213, Tyler, Texas 75703, and serve clients throughout Texas.
Reviews (5)
Jo Ann Krafft
Dec 13, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Our financial advisors recommended Odom Insurance when it was time to sign up for Medicare and select supplements. They were great!! Professional, friendly, helpful, and a joy to work with! Highly recommend them!!! As another reviewer said, theyre the kind of people you want as friends!!
Our financial advisors recommended Odom Insurance when it was time to sign up for Medicare and select supplements. They were great!! Professional, friendly, helpful, and a joy to work with! Highly recommend them!!! As another reviewer said, theyre the kind of people you want as friends!!
Rebecca Wampler
Jun 02, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I was referred to Odom Insurance when I moved to Tyler a few years ago. It is a great company.....professional and knowledgeable. I now refer my friends to Odom Insurance!!
I was referred to Odom Insurance when I moved to Tyler a few years ago. It is a great company.....professional and knowledgeable. I now refer my friends to Odom Insurance!!
Paula Hartsfield
Jan 25, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
The breadth and depth of their knowledge is very impressive and they are able to explain things where people like me can understand. More importantly, they are the kind of folks you would want to be friends with even if you did not have a business relationship.
The breadth and depth of their knowledge is very impressive and they are able to explain things where people like me can understand. More importantly, they are the kind of folks you would want to be friends with even if you did not have a business relationship.
Rick Murphey
Dec 05, 2020
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One of the best Insurance Company's out there! If your looking for great customer service and honest people this is the place to go!
Allison Moore
Sep 26, 2020
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My husband and I have used Odom Insurance several times for ourselves and our family. They are very helpful, knowledgeable, kind and patient with us and our older family members. They were able to get them the absolute best insurance for their needs and we are all very happy! I would definitely recommend them.
