Business Details
Emergency
services
Trusted IT and Cybersecurity Solutions in Albany, NY
For over 35 years, Northeast IS has been a trusted provider of integrated telecommunications and cybersecurity solutions. Our expertise spans voice, video, and data systems, serving businesses of all sizes with tailored technology strategies. We partner with leading manufacturers to deliver scalable products, including VoIP, cloud solutions, and unified communications platforms. Backed by factory-certified technical support and local emergency dispatch, we guarantee rapid response times and continuous service reliability. With offices in Albany, New York, and Burlington, Vermont, we serve clients across New York, New England, and nationally through authorized partners.Our commitment to personal relationships and proven solutions has earned us over 3,000 satisfied customers. We offer managed services, financing options, and proactive maintenance programs to ensure long-term operational efficiency. Our Platinum Plus Partner Program provides unlimited technical support, priority dispatch, and cost-saving benefits. As a financially stable, regionally rooted company, we prioritize client success through innovative technology and unwavering service excellence. Our 24/7 support structure ensures businesses remain connected and protected against evolving cyber threats.
Services
Cybersecurity
Managed IT Services
Cloud Solutions
VoIP Systems
Video Surveillance
Network Security
Unified Communications
Data Backup
Phone System Installation
Emergency IT Support
Highlights and features
- We offer 35+ years of experience in enterprise telecommunications and cybersecurity.
- Our factory-certified technicians provide rapid emergency response within 2 hours.
- We deliver nationwide service through strategic partner networks and local offices.
- Our Platinum Plus Partner Program includes proactive maintenance and cost-saving benefits.
- We specialize in scalable solutions for businesses from 2 to 2,000+ phone systems.
What people say
Seamless transition
Quick response
Knowledgeable staff
Proactive service
24/7 reliability
Services
Cybersecurity
Our cybersecurity services provide comprehensive defense against evolving digital threats through zero-trust security frameworks and risk assessments. We implement advanced firewall solutions, dark web monitoring, and data encryption tailored to business needs. With 24/7 threat detection and emergency response capabilities, we ensure continuous protection for organizations of all sizes.
Managed IT Services
We offer full-service IT management including system monitoring, software updates, and infrastructure maintenance. Our 24/7 support team handles cloud integration, data backup, and network optimization to ensure operational continuity. Platinum Plus members receive priority dispatch and unlimited technical assistance for maximum efficiency.
VoIP Systems
Our Voice over IP solutions deliver scalable communication systems with nationwide connectivity. Featuring mobile integration, auto attendants, and multi-location support, these systems enable seamless remote operations. We provide installation, maintenance, and upgrades for businesses requiring advanced telephony features.
Video Surveillance
We design and install enterprise-grade surveillance systems with high-definition recording and remote monitoring capabilities. Our solutions integrate with access control systems and provide scalable storage options. Custom configurations address specific security requirements for commercial facilities.
Cloud Solutions
Our cloud services include secure data migration, hybrid infrastructure setup, and workspace-as-a-service platforms. We implement scalable storage solutions with automated backups and disaster recovery options. These systems enable remote access while maintaining enterprise-level security and compliance.
Questions
What cybersecurity services does Northeast IS offer?
We provide risk assessments, firewall management, dark web monitoring, and zero-trust security implementations to protect against cyber threats.
Do you support remote workforce communications?
Yes, our VoIP and cloud solutions enable secure remote access with mobile integration and virtual office capabilities.
What emergency IT services are available?
We guarantee on-site emergency response within 2 hours and offer 24/7 technical support for critical system failures.
Can you help migrate existing phone systems?
Yes, we handle transitions to modern VoIP systems with minimal downtime and full compatibility testing.
Do you offer financing options?
Yes, we provide flexible financing solutions for equipment purchases and system upgrades.
What areas do you serve?
We directly serve New York and New England, with nationwide support through authorized partners.
Videos
Reviews (5)
Nader Zadi
Oct 03, 2021
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Thank you for taking the time to review our systems in place and make recommendations to move to cloud for better connectivity and use of our resources. we are very impressed and look forward to working with your team
Frank Rafalik
Jun 30, 2021
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Great job guys, you really are tops in your field. Nice to have a local team on board to keep our tech on cloud and running smoothly
Lynn Birner
May 21, 2021
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Super fast response time, had our issues debugged within an hour, so happy we found the team at Northeast
Ken Blass
Apr 18, 2021
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Excellent experience with the team at Northeast IS, they were able to troubleshoot our issues and get us back on track same day. Thanks for all your hard work, the team was exceptional.
Joanne Brown
Apr 03, 2021
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Great service techs, we had new lines put into the office, they were in and out same day and everything went like clockwork! Thanks guys!
