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50 Years
experience
Expert Hearing Aids & Care in Waterford, CT
County Hearing and Balance has been family-owned and locally operated since 1976, dedicated to improving lives through personalized hearing care. Our patient-centered approach prioritizes active listening to understand individual needs, delivering tailored solutions backed by state-of-the-art technology and advanced diagnostic tools. With expertise in hearing tests, tinnitus treatment, balance disorders, and custom hearing aid fittings, we emphasize education and transparency to empower informed decisions.

Our commitment to exceptional follow-up care includes free batteries, cleanings, and refittings, ensuring long-term satisfaction. As an independent practice, we focus on building trust through honesty, integrity, and a passion for reconnecting patients with their loved ones through better hearing.
Services
Hearing Tests Hearing Aids Tinnitus Treatment Balance Treatment Child Hearing Care Hearing Aid Repairs
Details
  • Year established: 1976
Highlights and features
  • We provide personalized hearing solutions developed since 1976.
  • Our audiologists use state-of-the-art diagnostic and hearing aid technology.
  • Comprehensive care includes tinnitus treatment and balance disorder management.
  • We offer free batteries and cleanings with ongoing follow-up support.
  • Our patient-centered approach prioritizes education and transparent communication.
What people say
Pleasant experience Friendly manner Easy check-in Thorough explanations Excellent service
Services
Hearing Tests
Our comprehensive hearing tests use advanced audiometric technology to diagnose hearing loss severity and type. The 20-minute evaluation includes ear inspection, sound perception analysis, and speech understanding assessments. Results guide personalized treatment plans, including hearing aid programming prescriptions when needed.
Hearing Aids
We offer cutting-edge hearing aids from leading manufacturers, featuring rechargeable options and AI-powered sound processing. Custom fittings ensure comfort and optimal performance, with programming tailored to individual audiograms. Our selection includes invisible-in-canal and receiver-in-canal models for discreet, effective solutions.
Tinnitus Treatment
Our tinnitus management combines sound therapy and counseling to reduce symptom impact. Treatment options include hearing aid integration, masking devices, and cognitive behavioral therapy. We address underlying causes like noise-induced hearing loss while providing practical coping strategies for daily life.
Balance Treatment
Specialized balance assessments identify inner ear dysfunction causing dizziness or unsteadiness. Treatment includes vestibular rehabilitation exercises and positional therapy for conditions like BPPV. Our approach combines diagnostic precision with therapeutic interventions to restore stability and prevent falls.
Child Hearing Care
Early intervention programs address conductive and sensorineural hearing loss in children. Services include newborn screenings, developmental speech assessments, and custom hearing protection. We specialize in family-centered care to support speech development and academic success through tailored auditory solutions.
People
Jeffrey Worgul
Founding Audiologist
Dr. Jeffrey Worgul established County Hearing and Balance in 1976, bringing over four decades of audiological expertise. His patient-focused approach emphasizes personalized care and technological innovation. He specializes in complex hearing aid fittings and tinnitus management, maintaining active clinical involvement while mentoring the practice's audiologists.
Questions
What hearing aid brands do you offer?
We work with leading manufacturers like ReSound, offering advanced technology hearing aids featuring AI-driven sound processing and wireless connectivity options.
Do you accept insurance?
We accept most major insurance plans and offer financing options. Our staff assists with verifying coverage details during appointment scheduling.
How often should hearing aids be serviced?
Professional cleanings and checkups are recommended every 6 months, with complimentary battery replacements and minor adjustments included in our follow-up care.
Can you help with tinnitus?
Yes, we provide comprehensive tinnitus management combining sound therapy, hearing aid integration, and counseling to reduce symptom perception and improve quality of life.
Are pediatric hearing services available?
We specialize in child hearing assessments from newborns through teens, offering early intervention programs and custom hearing protection solutions.
What are your office hours?
Most locations operate Monday-Wednesday 9am-4:30pm, with varying Friday availability. Waterford office serves as our primary location with extended weekday hours.
Reviews (2)
Tom Allen
May 25, 2021 Report
Elizabeth is great, I was unsure if I had hearing problems. She recommend a hearing aid for my left ear and made the world of difference. Really a game changer for me. Thank you Elizabeth.
Tom Chao
Aug 26, 2018 Report
I stopped by County Hearing and Balance Waterford office recently for a free hearing evaluation. Was told by the audiologist Elizabeth Christian that I need hearing aids. She offered to order a pair for $4000. She said my insurance would cover the cost. But I wanted to try a pair before buying. Apparently she only got one sample in the whole offiice. One that's not even working properly. Because after she adjusted it and I inserted in my left ear, it made loud shrieking noise. My ear hurted for hours. Not a very pleasant experience.