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Business Details
27 Years
experience
Custom Embroidery and Apparel Services in New Castle, PA
Since 1999, The Embroidery has been a trusted provider of premium custom apparel and embroidered products in New Castle, Pennsylvania. Our locally owned business combines advanced industrial embroidery technology with a highly trained team to deliver precision-crafted solutions for corporate, athletic, and personal needs. We specialize in transforming client artwork into durable, high-quality stitched designs using state-of-the-art equipment and time-tested techniques. With decades of combined experience in logo digitization and production, our team ensures every project meets exacting standards for detail and durability.

We maintain partnerships with leading apparel brands like Nike, Columbia, and Gildan to offer a comprehensive selection of garments and accessories. Our commitment to quality extends to personalized service, free logo digitization for qualifying orders, and a satisfaction guarantee that prioritizes client needs. As a community-focused business, we value long-term relationships with local clients while serving regional and national accounts with equal dedication.
Services
Embroidery Services Screen Printing Custom Gifts Logo Digitizing Apparel Customization
Details
  • Year established: 1999
Highlights and features
  • We have over 25 years of embroidery production experience since 1999
  • Our team uses industrial-grade embroidery machines for precise results
  • We offer free logo digitization with qualifying product purchases
  • We maintain partnerships with top apparel brands like Nike and Gildan
  • We guarantee satisfaction with our locally owned, client-focused service
Services
Embroidery Services
We provide precision embroidery for logos, monograms, and designs on apparel and accessories. Our industrial machines handle complex patterns on jackets, hats, uniforms, and workwear. Clients receive digital proof samples before production begins.
Screen Printing
Our direct-to-garment printing creates vibrant, durable designs on t-shirts, hoodies, and other apparel. This method works well for photographic images and multi-color designs that require exact color matching.
Custom Gifts
We create customized keepsakes including embroidered sympathy throws, sublimation slates, and canvas pictures. These personalized items make meaningful gifts for memorials, weddings, and special occasions.
Logo Digitizing
Our specialists convert client artwork into embroidery-ready digital files. We optimize designs for stitch efficiency while maintaining visual integrity across various fabric types and sizes.
Apparel Customization
We customize corporate uniforms, athletic wear, and promotional apparel from top brands. Services include logo placement, name embroidery, and coordinated team uniforms with bulk order pricing.
People
Cindy Fitzgerald
Owner / Sales / Logo Development
Cindy has specialized in embroidery production since 1999, advancing from production roles to business ownership. She oversees sales operations and leads logo digitization projects, transforming client artwork into precision embroidery patterns.
Bobbie Jo VanMeter
Production Staff
Bobbie Jo contributes to production operations, supporting quality control and order fulfillment. With extensive experience in embroidery techniques, she ensures consistent product quality across all custom orders.
Questions
What types of embroidery projects do you handle?
We handle corporate logos, athletic team uniforms, personalized gifts, and industrial workwear. Our capabilities include complex multi-color designs up to 100,000 stitches.
Can you digitize my existing logo for embroidery?
Yes, we convert logos from JPEG, TIFF, or EPS files into embroidery-ready digital formats. We provide sample stitch proofs for approval before production.
What payment methods do you accept?
We accept Visa, MasterCard, and Discover for all orders. A deposit is required to start production with balance due upon completion.
Do you offer bulk order discounts?
Yes, we provide volume pricing for orders of 12 or more customized items. Contact us for a customized quote based on your specific requirements.
How long does the embroidery process take?
Most orders complete within 5-7 business days after logo approval. Rush services may be available for urgent requests with prior arrangement.
What apparel brands do you work with?
We customize products from Nike, Columbia, Champion, Sport-Tek, Hanes, Jerzee, Gildan, and many other leading apparel manufacturers.
Reviews (2)
Michael Mansour
Oct 22, 2018 Report
One stop shop. Twelve years and counting, fast, professional, efficient service everytime! Highly recommend!
Chad Hendrickson
Nov 25, 2017 Report
What fantastic customer service. I called The Embroidery Company on a Monday needing to have a single item embroidered quickly. They let me know that the typical time for jobs was between 7 and 14 days, but had it ready for me the next day. They did a beautiful job. Very impressed!