Business Details
43 Years
experience
Trusted VoIP Phone Systems in Manasquan, NJ
Since 1983, R-19 has been a trusted provider of advanced business communication solutions in New Jersey. As a division of Hytec Telephone, we combine decades of industry expertise with cutting-edge technology to deliver hosted VoIP systems, SIP trunking, and cloud-based phone services tailored to small and medium businesses. Our commitment to personalized service sets us apart, with on-site setup, comprehensive employee training, and 24/7 technical support ensuring seamless operations. We utilize state-of-the-art infrastructure, including Z90 Quality of Service routers, to guarantee crystal-clear calls and automatic failover during outages.Backed by redundant server facilities and a customer-centric approach, we focus on delivering cost-effective solutions that reduce phone bills by up to 50% while maintaining enterprise-grade reliability. Our local presence in Manasquan enables us to serve businesses across Monmouth County with prompt, hands-on assistance whenever needed.
Services
Hosted PBX
SIP Trunking
VoIP Services
Business Phone Systems
Cloud-Based Phone Systems
Details
- Year established: 1983
Highlights and features
- We offer on-site setup and training for hosted VoIP systems
- Our Z90 Quality of Service router ensures crystal-clear calls
- 24/7 customer support with experienced representatives
- Competitive pricing with up to 50% savings on phone bills
- Automatic call routing during outages for uninterrupted service
Services
Hosted PBX
Our Hosted PBX solution delivers enterprise-grade phone systems without on-premise equipment. Businesses access advanced features like auto attendants, call routing, and voicemail-to-email through internet-connected devices. The cloud-based platform automatically updates with new features while maintaining 99.9% uptime reliability.
SIP Trunking
SIP Trunking replaces traditional phone lines with internet-based connectivity. This solution enables unlimited on-net calls between R-19 customers, local presence numbers in any area code, and automatic failover during outages. Businesses pay only for active lines with scalable capacity.
VoIP Services
Our VoIP services convert voice signals into digital data for transmission over internet connections. Features include direct inward dialing, virtual numbers, and mobile integration. The system maintains call quality through Z90 Quality of Service routers that prioritize voice traffic.
Business Phone Systems
We provide complete business phone solutions from initial installation to ongoing support. Services include system configuration, employee training, and 24/7 technical assistance. On-site technicians resolve complex issues when remote troubleshooting isn't sufficient.
Cloud-Based Phone Systems
Cloud-based systems eliminate physical hardware requirements for business communications. The platform offers mobility features, centralized management, and automatic technology upgrades. Redundant server infrastructure ensures continuous service availability.
Questions
What is VoIP and how does it benefit businesses?
VoIP converts voice signals into digital data for internet transmission. Benefits include lower costs, advanced features, and mobility options compared to traditional phone lines.
Which areas do you serve?
We serve businesses throughout New Jersey including Manasquan, Brick, Eatontown, Freehold, Lakewood, Middletown, Red Bank, Tinton Falls, and Wall.
Do you provide on-site installation and training?
Yes, we offer complete on-site setup and employee training for all our phone system solutions.
What happens during power or internet outages?
Calls automatically route to cell phones through auto attendants during outages, ensuring business continuity.
How much can I save by switching to R-19 services?
Businesses typically save up to 50% on their phone bills compared to traditional service providers.
What support options are available?
We offer phone support during business hours and on-site technician visits for complex issues.
Reviews (4)
Smart Fleet
Sep 06, 2020
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Great company with phenomenal customer service! Ryan helped us get set up with our new account and it could not have gone any smoother. It was a seamless transition. From start to finish, I could not have asked for a better on-boarding process. Ryan is always there to help with any questions I have. Todd and his technician who came out were great as well, they took care of the whole installation process and swapped everything out for us. We switched from a different VOIP system and have already received much better service than in all the years with our other provider. Highly recommend!
Atlantic Architectural
Jan 31, 2019
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Excellent staff and prompt service! With poor-quality landlines, and an expanding business with two locations, we converted our business landline phone systems to VoIP two years ago and we couldn't be more pleased with R-19 and the quality of service. After an extensive setup (by Hytec/R-19) and multiple changes from the existing landline system, switching over was done within a few minutes.
Matthew Siegel
Jan 07, 2018
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Millstone River Wealth Management is a small firm operating in two offices. R-19 / HyTec Telephone provides us with great technology that's powerful, flexible, and easy to use. Best of all, the staff makes certain to provide great guidance and service whenever needed. Anybody can sell a phone system, but these guys make sure it works for us. We highly recommend R19 / HyTec Telephone to every small business for a super experience with phones and technology.
Jay Johnson
Dec 28, 2017
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My company was looking for a new phone system, and R19 was highly recommended by a business associate. I called and spoke to Ryan, who assisted me throughout the entire process, and still manages our account to this day. I would highly recommend R19. The products and services they provide are great at a fair price, but most of all, they are great people to work with who will provide great service.
