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Your Trusted Medical Care Provider in Northwest Michigan
Crystal Lake Health Center has been dedicated to providing comprehensive healthcare services to families across Northwest Michigan. Our mission is to deliver accessible, patient-centered medical care through 11 clinics strategically located throughout the region. We specialize in same-day appointments and walk-in services, ensuring timely care for acute illnesses and chronic conditions. Our team of experienced physicians, physician assistants, and nurse practitioners offers a full spectrum of healthcare services for patients of all ages, from newborns to seniors. We prioritize preventive care through annual wellness visits, immunizations, and chronic disease management programs. Our Registered Nurse Care Managers provide personalized support for patients navigating complex healthcare needs, including medication management and care coordination.

Utilizing secure electronic health records, we ensure seamless access to medical histories across all our locations. We maintain extended hours Monday through Friday until 5:00 PM and offer Saturday morning appointments at select locations. As a Patient Centered Medical Home, we emphasize long-term relationships between patients and their care teams. Our services include sports physicals, allergy injections, and on-site laboratory testing with immediate results. We remain committed to improving community health through education, preventive care, and comprehensive treatment of both acute and chronic conditions.
Services
Same Day Appointments Walk-In Services Chronic Disease Management Preventive Care Immunizations Sports Physicals Allergy Injections Electronic Health Records Care Coordination Extended Hours
Highlights and features
  • We offer same-day appointments at 11 convenient locations across Northwest Michigan
  • Our team includes experienced physicians and nurse practitioners specializing in family medicine
  • Registered Nurse Care Managers provide personalized chronic disease support
  • We maintain extended weekday hours until 5:00 PM for patient convenience
  • Electronic health records ensure seamless care coordination across all locations
Services
Chronic Disease Management
Our RN Care Managers provide expert support for diabetes, heart disease, and COPD. We develop personalized care plans to help patients maintain optimal health. Our team coordinates medication management and specialist referrals to ensure comprehensive treatment.
Same Day Appointments
We offer immediate medical attention for acute illnesses at all 11 locations. Patients can access care without prior scheduling during regular business hours. This service ensures timely treatment for unexpected health concerns.
Preventive Care
Annual preventative exams include health screenings and risk assessments. We provide Medicare Annual Wellness Visits and sports physicals. Our focus on early detection helps maintain long-term health and prevent complications.
Immunizations
We administer recommended vaccines for all age groups, following CDC guidelines. Our immunization programs protect against preventable diseases. We provide childhood vaccinations and adult booster shots at all clinic locations.
Care Coordination
RN Care Managers coordinate treatment between specialists and primary providers. We ensure smooth transitions from hospital to home care. Our team assists with medication access through insurance plans and community resources.
Questions
What services are available for new patients?
New patients can access same-day appointments, preventive care exams, and chronic disease management. We offer immediate on-site lab testing and coordinate care through our electronic health records system.
Do you accept walk-in appointments?
Yes, we welcome walk-in patients at all 11 locations during regular business hours. Our extended weekday hours until 5:00 PM accommodate last-minute scheduling needs.
What chronic conditions do you manage?
We specialize in managing diabetes, hypertension, heart disease, asthma, and COPD. Our RN Care Managers develop personalized treatment plans and coordinate medication management for optimal outcomes.
Are sports physicals available?
Sports physicals are available for $20.00 without a Well Child visit. Many insurance plans cover these exams when combined with a preventive care visit scheduled at the same time.
How can I access my medical records?
We use a secure electronic health record system that allows immediate access to your medical information from any of our 11 clinic locations. Our staff can assist with record requests during business hours.
What are your office hours?
Clinics operate Monday through Friday from 8:00 AM to 5:00 PM. Select locations in Benzonia, Interlochen, Manistee, and Traverse City offer Saturday morning hours from 9:00 AM to 1:00 PM.