Business Details
33 Years
experience
Your Trusted IT Partner for Nonprofit Success
Community IT has dedicated its 25-year history to providing specialized IT services exclusively for nonprofit organizations. Our team of certified experts delivers comprehensive technology solutions including managed IT, cybersecurity, cloud management, and strategic planning tailored to the unique needs of mission-driven organizations. As a 100% employee-owned company, we combine technical excellence with a deep understanding of nonprofit operations, ensuring our clients receive reliable, secure, and cost-effective IT support.Our approach integrates proactive network management, staff training, and customized technology adoption strategies to help nonprofits maximize their impact. With certifications across major platforms and recognition as a top managed service provider, we maintain industry-leading standards while prioritizing diversity, equity, and inclusion in both our workforce and service delivery. Our commitment extends beyond technology through sustainability initiatives and community engagement programs that align with nonprofit values.
Services
Managed IT
Co-Managed IT
Cybersecurity
Cloud Management
IT Planning
Remote IT
Help Desk
Network Management
Managed Backups
Cybersecurity Training
Details
- Year established: 1993
Highlights and features
- We have 25 years of experience exclusively serving nonprofit organizations.
- Our 100% employee-owned structure aligns client and employee interests.
- We offer specialized cybersecurity solutions tailored to nonprofit needs.
- Our remote IT support saves time and budget while maintaining security.
- We prioritize diversity, with 68% of staff from under-represented communities.
Associations and certifications
- Google Workspace Administrator Certified Staff
- Apple Certified Staff
- ITIL Certified Staff
- Help Desk Institute Certified Staff
- MSP501 Top MSPs Worldwide
What people say
Professionalism and knowledge
IT trouble-free year
Awesome
Essential
Dependable IT
Services
Managed IT
Our comprehensive managed IT services provide nonprofits with 24/7 technical support, proactive network monitoring, and strategic planning. We handle all aspects of IT infrastructure maintenance while offering unlimited remote and on-site helpdesk support. Our dedicated team ensures systems remain secure, up-to-date, and aligned with organizational goals through regular performance assessments and technology roadmap development.
Cybersecurity
We offer complete cybersecurity solutions including risk assessments, staff training, and incident response planning. Our services protect against phishing, ransomware, and other cyber threats through layered security approaches. We implement advanced threat detection systems and provide regular security audits to ensure compliance with industry standards and grant requirements for nonprofit organizations.
Cloud Management
Our cloud management services help nonprofits transition to and maintain cloud-based systems. We evaluate organizational needs to recommend optimal cloud platforms, handle implementation, and provide ongoing management. Our solutions ensure secure data storage, seamless collaboration, and cost-effective scaling while maintaining compliance with nonprofit-specific regulatory requirements.
IT Planning
We develop customized IT strategic plans that align with nonprofit missions and budgets. Our consultants assess current technology infrastructure, identify gaps, and create roadmaps for future growth. Services include technology audits, budget planning, and implementation timelines to ensure organizations maximize their technology investments while maintaining operational efficiency.
Co-Managed IT
Our co-managed IT services complement existing in-house teams with specialized expertise. We provide senior-level technical support, project management, and strategic guidance while allowing internal teams to maintain day-to-day control. This hybrid model offers cost-effective access to advanced IT capabilities without full outsourcing.
People
David Deal
Founder
David Deal established Community IT in 2001 after recognizing the unique technology needs of nonprofit organizations. With over 25 years of experience in the IT sector, he pioneered the employee-owned business model that continues to drive the company's success and commitment to nonprofit clients.
Matthew Eshleman
CTO
Matthew Eshleman leads Community IT's cybersecurity initiatives and technology innovation. With extensive experience in nonprofit IT security, he developed the company's comprehensive cybersecurity assessment programs and regularly contributes to industry thought leadership through webinars and publications.
Lori Kravchick
Director of Administration
Lori Kravchick oversees administrative operations at Community IT, ensuring efficient service delivery and client satisfaction. With a background in nonprofit management, she brings valuable sector-specific insights that help shape the company's client-focused service approach.
Oksana Klimova
Director of Web Services
Oksana Klimova leads web technology initiatives at Community IT, combining technical expertise with nonprofit sector knowledge. Her experience in managing complex web projects for mission-driven organizations informs the company's approach to digital transformation for nonprofit clients.
Matt Eshleman
Author
Matt Eshleman develops educational resources for nonprofit technology professionals. As author of the Cybersecurity Readiness for Nonprofits Playbook, he shares practical guidance to help organizations strengthen their digital security posture through accessible, actionable resources.
Questions
What IT services do you offer specifically for nonprofits?
We provide managed IT, cybersecurity, cloud management, and strategic planning tailored to nonprofit needs, including grant compliance and mission alignment.
How do you address cybersecurity concerns for nonprofits?
We offer comprehensive cybersecurity assessments, staff training, and incident response planning specifically designed for nonprofit organizations' unique risk profiles.
What makes your pricing structure different?
We offer fixed-cost packages with transparent pricing, avoiding unexpected charges while providing unlimited support and proactive maintenance.
How do you support diversity, equity, and inclusion?
With 68% of staff from under-represented communities, we prioritize inclusive hiring and support nonprofit clients' DEI initiatives through technology solutions.
Can you help with technology transitions or implementations?
Yes, we manage complete technology transitions including cloud migration, system upgrades, and new solution implementations with minimal organizational disruption.
How can I request a service evaluation?
Contact us through our website or call 202.234.1600 to schedule a consultation with our IT experts for customized solutions.
Reviews (2)
Vernal Mundell
Feb 25, 2021
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I have lived in glen Rocklanding apartments paid my rent every month on time my neighbors have been playing music above me everyday after 12 and some have stolen other packages. The property managers have change 3 times in one year. I had water damage from the top floor that damage my clothes and electronics. Then lastly I provided a little shorter then then 60day notice and this property is trying to make me pay for the next month. I explained I had financial issues due to covid had to move out they didnt care
Elisabeth H.
Apr 09, 2013
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Community IT is the best tech support provider in DC! I have worked with them at two different organizations now and I am always impressed with their skill, knowledge, and great customer service. They have scalable plans that offer various services fit to meet the needs of any organization, and they make sure that you take stock of your technology (hardware and software) and help you institute plans to keep your infrastructure running smoothly. The remote support desk is fantastic - it's amazing how much those remote techs can get done without being at your computer. They are flexible and
