Window Universe Cleveland

Business Details

Premium Window and Door Replacement in Cleveland

Window Universe Cleveland was founded on the principle that window and door replacement should be a seamless, transparent experience for homeowners. With over two decades of combined industry expertise, our locally owned and operated business serves Northeast Ohio with a commitment to quality, integrity, and customer satisfaction. We specialize in energy-efficient vinyl, wood, and fiberglass windows, as well as high-performance entry, storm, and patio doors, all sourced from trusted U.S. manufacturers like OKNA, ProVia, and Marvin.

Our process prioritizes clear communication, no-pressure consultations, and factory-trained installation teams who deliver precise, weather-tight results. Backed by industry-leading warranties and a lifetime labor guarantee, we focus on long-term value, energy savings, and enhancing home comfort without compromising aesthetics. Our teams dedication to craftsmanship, from initial consultation to final cleanup, has earned us a 5.0 rating from over 160 verified reviews, reflecting our unwavering commitment to excellence.

Services

Window Replacement Door Replacement Energy-Efficient Windows Professional Installation Vinyl Windows

Highlights and features

We offer over 20 years of combined industry expertise in window and door replacement.
Our no-pressure sales approach prioritizes transparency and customer education.
Factory-trained installers ensure precise, weather-tight installations with lifetime labor coverage.
We partner with U.S.-based manufacturers like OKNA, ProVia, and Marvin for durable, energy-efficient products.
A 5.0 Google rating from 167 verified reviews reflects our commitment to excellence.

What people say

Friendly and professional team Spotless cleanup No sales pressure Lifetime warranty included Timely and courteous service

Website

Update Listing

Services

Window Replacement

Upgrade to energy-efficient windows designed for Clevelands climate. Our vinyl, wood, and fiberglass options reduce energy costs while enhancing home aesthetics. Expert installation ensures a weather-tight seal, and our partnerships with OKNA and Marvin guarantee durable, high-performance products tailored to your homes needs.

Door Replacement

Enhance curb appeal and security with premium entry, storm, and patio doors. ProVia and Marvin products offer durability and customization, from decorative glass to weather-resistant finishes. Our team ensures precise fitting and lifetime labor coverage for lasting performance in Northeast Ohios variable weather.

Energy-Efficient Windows

Reduce heating and cooling costs with NFRC-certified windows featuring Low-E coatings and argon gas fills. These solutions minimize UV damage, drafts, and condensation, optimizing year-round comfort. Our experts help balance U-Factor and SHGC ratings to match your homes specific climate challenges.

Professional Installation

Factory-trained crews use professional-grade materials for flawless results. From precise measurements to clean, courteous service, we ensure minimal disruption and spotless cleanup. Lifetime labor warranties and manufacturer-backed product guarantees protect your investment long after installation.

Vinyl Windows

Cost-effective, low-maintenance vinyl windows from OKNA provide superior insulation and durability. Fusion-welded frames and multi-chambered profiles resist warping and fading, making them ideal for Clevelands humidity and temperature extremes. Custom sizes ensure a perfect fit for any home style.

Questions

Do new windows increase home value in Cleveland?

Yes, energy-efficient windows boost curb appeal and comfort, though ROI varies. They rarely recoup full costs but enhance marketability.

Are triple-pane windows worth it in Northeast Ohio?

Triple-pane windows offer superior efficiency and comfort, ideal for Cleveland’s climate. Premium double-pane options also perform well at a lower cost.

What payment methods do you accept?

We accept credit cards and provide clear, upfront pricing with no hidden fees.

Do you offer financing options?

Currently, we do not offer in-house financing but can discuss alternative payment solutions.

How long does installation take?

Most projects complete in 1-2 days, with full-home replacements typically finished within a week.

What areas do you serve?

We serve Cleveland, Akron, Canton, Lakewood, Shaker Heights, and all of Northeast Ohio.

Reviews (6)

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Tracy N.

Apr 23, 2021 Report

Want to give a big shout out to Ben and his Crew for the outstanding job they did installing my new windows! 1. They arrived on time.
2. Took the time to cover my floors and minded the things around them.
3. Were courteous, cordial and respectful.
4. Worked in a timely manner.
5. Cleaned up after themselves! Hence 5 stars!!! I could have probably gotten windows that were cheaper but as they say you get what you pay for! I'm always willing to pay a little extra to have a better product! The windows are exactly as I ordered and look beautiful!! Highly highly recommend this company!!

Cami R.

Apr 16, 2021 Report

Was very happy with the whole experience. Everyone in the office followed up quickly and was friendly. When I got the windows installed, they were installed quickly, cleanly and everyone was again...friendly! I did the back of my house and will be sure to do the front of my house with Window Universe again. They not only popped in the new windows but one window, I opted to go for a larger size and the exterior looks perfect (interior, I need to do some touch up paint but that's on me). I'm very happy with the quality of the windows for the price, and the install was pain-free.

Ron B.

Mar 10, 2021 Report

After getting quotes from a few other companies, there was no doubt who we were going to give this job to. We had 10 windows replaced. From the initial meeting with Lance to the completion of the job, Window Universe exceeded all expectations. There was no buy one get two bs as with some of their competitors. In fact I got a quote from one of those companies and they quoted over $28,000 for 10 windows. Then quickly reduced the cost to 14k. Then when they saw I was not impressed, here came the buy now price which was still considerably higher than WU. This guy was in my house for almost 3hrs.

Maggie G.

Mar 13, 2020 Report

I recently utilized Window Universe again to fully replace all 36 windows of a new investment property of mine and the process was as perfect as I remember. I worked with the same rep (Chad) as I worked with 4 yrs ago and he helped with us find the right types of windows for each area of the house and provided solutions I didn't even know were available. The tenants tell me the install went swimmingly and the neighbors were even asking for a referral! The house looks like it received a facelift and I am so pleased with my investment.

Halle M.

Mar 06, 2020 Report

Amazing, STRESS FREE EXPERIENCE. Excellent price and phenomenal OKNA doors! The salesmen are professional and knowledgeable but don't make you feel uncomfortable or stay for 5 hours (CHAD ROCKS!!). The installers are PROS who have decades of experience and were sensitive to my prior traumatic experience with a different company. They took care to protect my floors and had innovative solutions to my unique needs. The owner is SO nice and is just as talented, they're all so professional and the quality of install and product... I just can't believe how beautiful! The sliding doors

Frank P.

Sep 24, 2019 Report

I wish all service providers were this great from start to finish. Honestly, customer service focused, great no bs sales pitches, adjustable options with clear pricing, and great install and communication. Awesome products. You're spending a ton of money on windows and doors, use a company you feel good with and weren't shown a slide deck of options. Chad was great to work with, but he was only the start. Great follow ups post agreement to move forward. Highly recommend!