Business Details
36 Years
experience
Trusted Healthcare Staffing and Consulting Solutions
Professional Service Network (PSN) has been a trusted leader in healthcare staffing and consulting since 1990. Founded as a woman-owned and nurse-owned business, we bring over 35 years of expertise in managed care, clinical staffing, recruitment, and consulting services. Our mission is to deliver innovative solutions to the evolving healthcare landscape, striving to be recognized as a premier healthcare solutions company. We are committed to uncompromising professionalism, transparency, and integrity in all our operations. Our team of licensed registered nurse recruiters leverages decades of experience in managed care to identify top-tier talent for temporary, temporary-to-hire, and direct-hire positions. We specialize in supporting healthcare organizations through NCQA and URAC accreditation processes, backed by over 100 years of combined consulting experience.Our nurse-to-nurse recruitment model ensures candidates meet rigorous clinical standards while saving clients time and administrative burdens. PSN maintains a nationwide network of healthcare professionals, offering flexible staffing solutions for remote, on-site, or hybrid work environments. Recognized as a certified Woman-Owned Small Business (WOSB) and Womens Business Enterprise (WBE), we prioritize diversity, ethical practices, and community well-being. With accolades including Inc. 5000s fastest-growing companies and Marylands Top 50 Women-Owned Businesses, we remain dedicated to advancing healthcare through innovation and excellence.
Services
Managed Care Staffing
Healthcare Consulting
NCQA Accreditation
Evidence-Based Practice
Staffing Solutions
Details
- Year established: 1990
Highlights and features
- 30+ years of nurse-led expertise in managed care staffing and consulting
- Nationwide network of pre-vetted healthcare professionals
- Proven success guiding 100+ clients through NCQA/URAC accreditation
- Nurse-to-nurse recruitment model ensures clinical excellence
- Certified as a Woman-Owned Small Business and WBE
Associations and certifications
- Woman-Owned Small Business (WOSB)
- Womens Business Enterprise (WBE)
- Maryland Minority Business Enterprise (MBE)
What people say
Professional and reliable
Prompt response times
Knowledgeable temporary staff
Preferred vendor status
Excellent candidate quality
Services
Managed Care Staffing
Specialized recruitment for temporary and permanent managed care professionals. Our nurse-led team identifies qualified candidates for utilization review, case management, and healthcare consulting roles. Clients benefit from reduced administrative burdens and rapid deployment of skilled staff nationwide.
NCQA Accreditation
Expert guidance for NCQA certification and re-accreditation processes. Our consultants, including former survey reviewers, help organizations meet rigorous standards for quality improvement, utilization management, and patient-centered care. Over 100 clients have successfully achieved accreditation through our support.
Evidence-Based Practice
Integration of scientific research into healthcare delivery. We assist organizations in implementing data-driven protocols for improved patient outcomes. Services include nursing research programs, HEDIS abstraction, and quality improvement project design.
Healthcare Consulting
Strategic advisory services for healthcare program design and optimization. Areas include population health management, disease management, and compliance with regulatory standards. Our consultants help organizations enhance operational efficiency and clinical effectiveness.
Staffing Solutions
Flexible staffing models for temporary, temporary-to-hire, and direct-hire needs. Our nationwide network provides qualified nurses and healthcare professionals for remote, on-site, or hybrid roles. Clients receive full employment administration support without payroll responsibilities.
People
Hazel Brown-Patterson
CEO
Registered nurse with 30+ years of healthcare leadership experience. Founded PSN in 1990, pioneering a nurse-to-nurse staffing model. Advocates for work-life balance and community well-being while leading a nationwide team of healthcare consultants.
Questions
What healthcare staffing solutions do you offer?
We provide temporary, temporary-to-hire, and direct-hire staffing for managed care professionals including utilization review nurses, case managers, and healthcare consultants nationwide.
How do you ensure candidate quality?
Our nurse-led recruitment team conducts rigorous screening, leveraging clinical expertise to verify experience and skills through structured interviews and credential checks.
Do you support NCQA accreditation processes?
Yes, our consultants have over 100 years combined experience guiding organizations through NCQA certification, including program design, documentation, and survey preparation.
What makes your staffing model unique?
Our nurse-to-nurse approach ensures clinical understanding at every recruitment stage, combined with a nationwide network for rapid deployment of qualified professionals.
Can you handle large-scale staffing needs?
Yes, we've successfully placed 200+ nurses within 90 days for major health plans, maintaining 95% client retention through our quality-focused process.
Reviews (1)
Barbara B.
Jan 02, 2018
Report
Having been a registered nurse in various capacities for over 40 years, I have been very pleased and impressed with this agency and the entire office staff. Being nurse-owned and nurse-run speaks for itself. Rarely does a recruiter for most agencies have the knowledge and ability to answer a nurse applicant's questions, but that is not the case with PSN. The recruiter is herself an RN, which obviously makes a difference. I worked remotely on a project from another state. Communication, support and follow up on any issues was excellent from all staff, if not via email then via phone calls. PSN shows
