Business Details
Your Trusted Source for Custom Furniture & Interior Design in New Haven
Fairhaven Furniture has been a family-owned business in New Haven, Connecticut for two generations, offering high-quality furniture and personalized design services. Our team of experienced designers provides free consultations to help clients create functional, aesthetically pleasing spaces tailored to their unique needs. We specialize in custom-built furniture sourced from skilled craftspeople in the U.S., Scandinavia, and Italy, ensuring lasting durability and timeless style. With over 20 years of expertise in interior design, we guide clients through every step of the process, from initial space planning to final delivery and placement.Our commitment to exceptional customer service includes interest-free financing options and a 30-60 minute home visit consultation to understand your lifestyle and design preferences. We pride ourselves on blending form and function to transform homes into personalized sanctuaries that reflect each client's personality and evolving life circumstances.
Services
Interior Design
Custom Furniture
Home Furnishing
Space Planning
Delivery Installation
Financing Options
Outlet Sales
Design Consultation
Product Sourcing
Room Redesign
Highlights and features
- We offer free interior design consultations with experienced professionals.
- Family-owned for two generations with deep local market knowledge.
- Custom-built furniture crafted by skilled artisans worldwide.
- Nationwide delivery with precise room-specific placement assistance.
- Interest-free financing available for 12 months on qualifying purchases.
Services
Interior Design Services
Our professional designers provide personalized space planning and aesthetic guidance for home and office environments. With over 20 years of experience, we help clients navigate furniture selection, color schemes, and layout optimization. Our process includes in-home consultations, detailed floor plans, and coordination of custom-built pieces to create functional, beautiful spaces that reflect individual lifestyles and preferences.
Custom Furniture
We offer made-to-order furniture crafted by skilled artisans in the U.S., Scandinavia, and Italy. Our custom pieces include sofas, dining tables, beds, and storage solutions tailored to specific dimensions and style preferences. This service ensures unique, high-quality additions that perfectly fit clients' spaces and functional needs while maintaining exceptional craftsmanship and durability.
Home Furnishing
From single room updates to complete home transformations, we provide comprehensive furnishing solutions. Our inventory includes living room, dining room, bedroom, and office furniture, along with lighting and decorative accessories. We help clients select cohesive pieces that enhance comfort, functionality, and aesthetic appeal across various interior design styles.
Delivery Installation
Our professional delivery team ensures proper placement and assembly of all furniture purchases. Using detailed floor plans, we position items exactly as planned during the design phase. This service includes unpacking, removal of packaging materials, and final arrangement verification to guarantee client satisfaction with the completed space transformation.
Financing Options
We offer interest-free financing for 12 months on qualifying purchases to make high-quality furniture more accessible. This financial flexibility allows clients to furnish their spaces immediately while managing payments over time without additional interest charges, subject to credit approval and specific terms.
People
Colleen Gala
Owner + Designer
With 19 years at Fairhaven Furniture, Colleen Gala specializes in problem-solving for challenging spaces. She holds an Industrial Design degree from Wentworth Institute of Technology and draws inspiration from space planning, industrial design, and Indian textiles to create functional, beautiful environments.
Lao Triffin
Owner + Designer
A 21-year veteran of Fairhaven Furniture, Lao Triffin focuses on transforming difficult spaces into functional works of art. With a background in electrical and computer engineering from the University of New Haven, he combines form and function in his designs, specializing in live edge furniture and woodworking.
Joe Shelfo
Designer
Joe Shelfo has been with Fairhaven Furniture for 15 years, bringing his passion for forests and woodworking shops into his designs. With an Interior Design degree from Paier College of Art & Design, he creates spaces that enhance clients' daily lives through thoughtful attention to detail and natural elements.
Emily Mitchell
Designer
Emily Mitchell joined Fairhaven Furniture in 2023, bringing fresh perspective to interior design. She graduated from Paier College of Art & Design and focuses on helping clients create personal havens through strategic furniture placement, color selection, and textile choices that reflect individual personalities.
Kimberly Westfield
Designer
With over 25 years of design experience nationwide, Kimberly Westfield specializes in global textiles and large abstract art. She joined Fairhaven Furniture in 2024, helping clients discover their unique style through one-of-a-kind rugs and distinctive decorative elements that transform ordinary spaces into extraordinary environments.
Questions
What interior design services do you offer?
We provide free in-home consultations, space planning, furniture selection, and custom design solutions tailored to your lifestyle and preferences.
Do you offer financing options?
Yes, we provide interest-free financing for 12 months on qualifying purchases with approved credit.
What areas do you serve?
We serve the Northeast United States with delivery and installation services available nationwide.
Can I see furniture in person before purchasing?
Yes, visit our New Haven showroom to experience our furniture firsthand before making a purchase decision.
What is your return policy?
Custom orders are final sale, but we offer a 30-day satisfaction guarantee on most in-stock items.
How does the design process work?
Our five-step process includes appointment setting, in-home consultation, draft design presentation, order tracking, and final delivery with personalized placement.
Videos
Reviews (6)
Lance L.
Aug 11, 2021
Report
The furniture I got from there is lively. I purchased 8 years ago and it still looks as if it is new.
Cynthia T.
Dec 09, 2020
Report
Great source for well designed and mostly contemporary furniture, well made, and at the same time at an excellent value. This place has always been a gem. The delivery guys were fantastic, very well trained and courteous. One complaint - the man who answers your phone needs a lesson in phone etiquette. Yikes!
Ann I.
Sep 26, 2020
Report
I have a ekrones stressless office chair I purchased in Hawaii, and because I recently moved to new haven, I wasn't able to have it serviced. I contacted Fairhaven furniture and joe and his colleagues all were extremely helpful in assisting me with my repair. Because it was covered under warranty I didn't have to pay additional costs and they had my repair part earlier than quoted. They were all so helpful and even loaded my repair part into my car for me as I had my 1 year old daughter with me. I highly recommend their superb service and I can tell that making customers happy is their
Daisy R.
May 18, 2019
Report
Fairhaven Furniture has the most gorgeous collection of furniture from different sources & artists I have ever seen in one showroom. The handmade wood furniture is so beautiful I want to own everything. They also have lovely & unusual housewares, gifts, ceramics & children's toys. Really friendly & knowledgeable staff make this place a joy to visit.
Michael L.
Mar 14, 2018
Report
Response to response: sorry, but we didn't hear from you for 6 days after delivery. You can claim you left a voice mail that day but, as I said in my original review, we didn't hear from you for 6 days, so if you left a voice mail it was either on the wrong number or was lost by our cell carrier. As for your offer of a free rug: you neglected to mention that we declined that offer because we didn't wish to be reminded of this experience. You also neglected to mention that you offered us that free rug *in exchange for my not leaving this review.*
As for size / pattern / cost match
As for size / pattern / cost match
Zonne B.
May 13, 2016
Report
Incredible furniture selection (albeit, at extremely expensive prices) but inconsistent customer service. We have patronized Fairhaven Woodworks for 20+ years now. Ventured in a few weeks ago and there was barely a greeting from the design representatives on the floor. I was dressed in workout clothes- nothing fancy but that shouldn't matter. I continued to roam the first floor then heard the front door open. I see that it's a youngish couple who were greeted quite warmly by the staff - and even offered coffee or tea! I was so incensed, I walked out after providing a bit of customer service
