Business Details
Trusted Local Insurance Solutions
SAU Insurance (SAU) is a locally rooted insurance agency serving the Myrtle Beach area for over four decades. Our team of experienced agents prioritizes personalized service, leveraging more than 250 combined years of industry expertise to deliver tailored insurance solutions. We specialize in home, auto, and business insurance for residents and commercial clients across Horry, Georgetown, and Brunswick Counties. Our independent agency model allows us to access competitive markets, including specialized coverage for oceanfront properties and farm insurance. We emphasize cost-effective protection strategies while maintaining a client-first approach, ensuring proper coverage without unnecessary expenses.With four convenient locations, we provide direct access to knowledgeable agents who actively listen to individual client needs. Our commitment extends beyond policy placement, focusing on long-term client education and risk management support. We maintain strong relationships with top-rated insurance carriers to guarantee reliable coverage options for both personal and commercial clients. Our reputation is built on transparency, local market expertise, and unwavering dedication to client satisfaction. This enduring approach has positioned us as a trusted insurance partner along the Grand Strand region.
Services
Home Insurance
Auto Insurance
Flood Insurance
Business Insurance
Motorcycle Insurance
Boat Insurance
General Liability
Workers Compensation
Business Auto
Business Property
Highlights and features
- We are a local, independent insurance agency with over 40 years of experience in Myrtle Beach
- Our agents have access to 250+ combined years of industry expertise
- We specialize in coastal property insurance and unique risk scenarios
- We maintain relationships with top-rated insurance carriers for reliable coverage
- Our four office locations provide convenient access for Grand Strand residents
Services
Home Insurance
We provide comprehensive home insurance solutions tailored to coastal properties and inland residences. Our policies include options for wind coverage, flat hurricane deductibles, and replacement cost protection without mandatory flood requirements. Our agents help clients navigate coverage options for oceanfront homes, farm properties, and standard residential dwellings across the Grand Strand region.
Business Insurance
Our business insurance packages address diverse commercial needs including general liability, property protection, workers compensation, and transportation coverage. We serve small businesses and large commercial operations throughout the Southeast, offering customized solutions for unique risk scenarios. Our local expertise helps businesses maintain proper coverage while managing costs effectively.
Flood Insurance
We offer specialized flood insurance policies to protect properties in high-risk areas. Our coverage options complement standard home insurance policies, providing comprehensive protection against water-related damages. Our agents help clients understand flood zone requirements and secure appropriate coverage through qualified carriers.
Auto Insurance
Our auto insurance solutions cover personal and business vehicles with options for comprehensive protection, liability coverage, and specialized policies for motorcycles and commercial fleets. We work with multiple carriers to find competitive rates while ensuring adequate protection for drivers across Horry and surrounding counties.
Workers Compensation
We provide workers compensation insurance for businesses requiring compliance with state regulations while protecting against workplace injury claims. Our policies cover medical expenses and lost wages for employees, with tailored solutions for different industry risks. We serve businesses throughout the Southeast with varying workforce sizes.
Questions
What types of insurance does SAU offer?
We provide home, auto, flood, business, motorcycle, boat, general liability, workers compensation, business auto, and business property insurance.
Do you specialize in coastal property insurance?
Yes, we specialize in oceanfront home insurance and offer coverage options with wind protection and flat hurricane deductibles.
How can I get a quick insurance quote?
Complete our interactive online form for a fast, accurate quote or call us directly at 843-903-0202.
Are you affiliated with specific insurance carriers?
We're independent agents representing multiple top-rated insurance companies to find you the best coverage options.
Do you serve commercial clients?
Yes, we offer comprehensive business insurance including liability, property, workers compensation, and transportation coverage.
What areas do you service?
We serve Myrtle Beach, Conway, North Myrtle Beach, Pawleys Island, Loris, and surrounding areas in Horry, Georgetown, and Brunswick Counties.
Reviews (7)
Carol Chancey
Jun 29, 2021
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Disappointed ! Have been in contact since Nov. about a water leak in my kitchen. Same man sent out twice, first time he gave me the bill to pay and get reimbursed, sent all copies of everything and still no one is calling me with any information...I have made an appointment to speak to a new Agent tomorrow....I am too old to wait years for a answer.
Dawn Roblero
Jun 04, 2021
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Critical:Professionalism,Responsiveness
If I could give Tiffany Harmon a ZERO I would. She did NOTHING to help me! And dont ever expect a phone call from her. She only communicates by email. She gives SAU a bad name for her poor customer service and agent responsibilities! I cancelled all 3 policies and went elsewhere.
If I could give Tiffany Harmon a ZERO I would. She did NOTHING to help me! And dont ever expect a phone call from her. She only communicates by email. She gives SAU a bad name for her poor customer service and agent responsibilities! I cancelled all 3 policies and went elsewhere.
Kj Robbi
Jun 07, 2020
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They never called me. I went in about 2 polices. Gave them all info on both of us. Said he'd call me on Monday. A week ago. Apparently they didn't care. Also they need to warn of they're going to lead you up 3 flights of stairs. That's not pleasant for some of us.
Albert Wendler
Oct 09, 2019
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If I could give Tiffany Harmon a zero, I sure as heck would. She put NO effort into helping me secure insurance on my new home last year. Commutation was terrible. She never responded to my inquiries. Additionally, I inquired about auto insurance later in the year, and she dropped the ball. The crowning glory of your poor business skills was allowing my home owners policy to lapse with no bill or notification. She didnt even have the courtesy to call me, sending me an e-mail after business hours. My home has been uninsured for four days. This is one piss-poor company, and she ha one piss-poor
Larry Hudson
Jul 04, 2019
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This insurance firm offers good fees, but terrible customer service. They sent a renewal to my previous address (that we had moved from 19 mos before) and then attempted to charge me a late fee. After reminding them I moved, they didn't send an updated bill, then wanted to increase the late fee. Even after complaining and telling them I was going to shop for new insurance, NOTHING - - no call, apology, etc. -- so, that is what I did, changed to another provider. Despite being a client with them for 4.5 years, it ALWAYS took 2-3 contacts with them to get a reply.
Samantha
Oct 24, 2018
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I advise anyone and everyone to stay away. Unfortunately I experienced credit card fraud from an employee at one of their locations. Police were involved and IP address located. Owner uncooperative with returning phone calls to officer. Very sad and disappointing!
Editing to respond to owners response:
Nothing is false about this claim. I understand you are protecting your business but a police report and a search warrant does not lie. The IP address was tracked down to one of your locations. Bottom line I experienced credit card fraud from one of your employees whether they obtained my information
Editing to respond to owners response:
Nothing is false about this claim. I understand you are protecting your business but a police report and a search warrant does not lie. The IP address was tracked down to one of your locations. Bottom line I experienced credit card fraud from one of your employees whether they obtained my information
John Orlando
Jul 08, 2018
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I had Brandon help me from this office! Excellent customer service and experience! This is definitely an insurance broker you should use when getting a new policy of just shopping around! I thought I had a good rate on my home....now I have an awesome rate!
