Business Details
26 Years
experience
Trusted Online Vitamin and Supplement Store
Founded in 2000, I.N.G. Vitamins operates as a trusted online retailer specializing in high-quality nutritional supplements from reputable brands. Our mission is to empower customers to prioritize their health by offering competitive pricing, extensive product knowledge, and reliable service. With decades of combined experience in the wellness industry, we curate a diverse selection of vitamins, minerals, and health supplements to meet individual wellness goals. Our team ensures accurate product information, secure transactions, and transparent policies, including detailed shipping and return guidelines. We maintain strict compliance with regulatory standards while providing personalized customer support to address inquiries about product usage, formulation, and health considerations.Our commitment to customer satisfaction is reflected in our 30-day return policy for unopened items and our dedication to resolving issues promptly. By leveraging secure payment processing and partnerships with trusted carriers like USPS and FedEx, we deliver products safely and efficiently across the Continental United States. Our expertise in navigating health-related disclaimers and regulatory requirements ensures customers receive factual, non-misleading information about all products.
Services
Online Vitamin Sales
Secure Payment Processing
Nationwide Shipping
Product Returns
Customer Support
Details
- Year established: 2000
Highlights and features
- We offer secure online transactions and encrypted payment processing.
- Our team provides detailed product information and customer support.
- We ensure fast shipping with tracking for all orders.
- We maintain a 30-day return policy for unopened products.
- We partner with reputable supplement brands to guarantee quality.
Services
Online Vitamin Sales
I.N.G. Vitamins provides a comprehensive selection of vitamins, minerals, and health supplements from trusted brands. Customers access detailed product descriptions, ingredient lists, and usage guidelines to make informed purchases. The platform supports secure transactions and offers competitive pricing with discounts up to 58% on select items.
Secure Payment Processing
The company employs SSL encryption to protect customer financial data during transactions. All payments are processed through Yahoo! Store's secure platform, ensuring compliance with industry standards for online safety. This service guarantees confidentiality for credit card information and personal details.
Nationwide Shipping
Orders ship via USPS or FedEx Ground/Home Delivery with tracking numbers provided. Standard delivery times range from 3-10 business days depending on location. A flat $5.95 shipping fee applies to all orders within the Continental U.S., with expedited options available upon request.
Product Returns
Unopened products may be returned within 30 days of shipment for a full refund minus shipping costs. Customers must obtain a Return Merchandise Authorization (RMA) number before sending items back. A 15% restocking fee applies to returns of two or more identical products.
Customer Support
The support team addresses inquiries about orders, product details, and policy clarifications. Services include email and phone support during business hours, order status updates, and guidance for resolving shipping or product issues promptly.
Questions
Are your products FDA approved?
Our products are not evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent diseases.
How long does shipping take?
Orders ship within 2 business days; delivery takes 3-10 business days depending on location.
Can I return opened supplements?
No, returns require products to be unopened and in original packaging for hygiene and safety reasons.
Do you ship internationally?
Currently, we only ship within the Continental United States and APO addresses are excluded.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, and Discover for secure online transactions.
How do I track my order?
All orders include tracking numbers; contact customer service for assistance with tracking updates.
Reviews (5)
Molly Apel
Mar 14, 2021
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Li was very helpful. She is knowledgeable about how these supplements react with the body. Thank you Li . I need to go back tomorrow. I will not buy vitamins/supplements anywhere else.
Craig Talbot
Aug 16, 2020
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LOVE the knowledge and service here!! Also love the prices -- and the recommendations to use what you already have or other businesses that sell the same things or something similar that may be closer to you that are also quality without gouging! Their knowledge and thorough evaluations/consultations are priceless -- and yet don't put you in the poor house! Will continue going for sure!
Christine H.
Apr 03, 2020
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I've heard great things about this business, but I must say their response time is difficult to work with. My fianc and I scheduled an appointment months in advance and were canceled on suddenly, close to the appointment time. We have called back several times and have not received any confirmations for a follow-up appointment. I understand that this may be due to the fact that they are busy, but that doesn't justify this kind of treatment. I hope that I.N.G. will take this case and be more considerate to Clients and their time in the future
Shannon Middleton
Aug 11, 2018
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I'm is the best vitamin store really great prices. LEE the owner is amazing and knowledgeable. I go there first before anywhere else.
Olive Chen
Jul 24, 2014
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The store has moved to a new location: 1828 N. Placentia Ave. Placentia, CA 92807. I really appreciate the consultation they offer. M~F opens from 10am to 7pm, and Saturday hour is 10am to 6 pm. I will go there, especially when you need help to choose the right supplements.
