Business Details
45 Years
experience
Emergency
services
Trusted Security and Safety Solutions in Syracuse, NY
Syracuse Time & Alarm has been a trusted provider of integrated safety and communication systems since 1981. Our company began with a focus on time clocks and security systems, gradually expanding our expertise to include fire alarm systems, healthcare communication solutions, and advanced educational intercom systems. With over 45 employees and three strategically located offices in Central New York, we serve commercial, industrial, healthcare, governmental, and educational markets. Our team of factory-certified technicians and NICET Level III certified professionals delivers customized, specification-driven engineered solutions tailored to client needs. We maintain partnerships with leading manufacturers like Gamewell-FCI, Genetec, and Austco to ensure cutting-edge technology integration.Our commitment to ongoing training, a fully stocked fleet of service vehicles, and 24/7 emergency support underscores our dedication to client satisfaction. Having grown from a small local operation to a regional leader, we continue to prioritize precision engineering and customer-centric service. Our work with critical facilities like hospitals, schools, and government buildings demonstrates our capability to handle complex, high-stakes installations. We combine decades of technical expertise with a deep understanding of evolving safety regulations to deliver reliable, code-compliant systems. This combination of experience, technical proficiency, and community focus makes us a preferred partner for life safety and communication solutions across Upstate New York.
Services
Fire Alarm Systems
Security Systems
Healthcare Solutions
Time Management Systems
Clock Systems
Professional Audio/Video
Education Intercom
Mass Notification
System Integration
24/7 Emergency Support
Details
- Year established: 1981
Highlights and features
- We offer 40+ years of specialized experience in safety and communication systems
- Our factory-certified technicians ensure precise system configuration and certification
- We provide 24/7 emergency support with rapid response times
- Our team includes NICET Level III certified fire alarm specialists
- We maintain strategic partnerships with leading manufacturers like Genetec and Gamewell-FCI
Associations and certifications
- NICET
- Underwriters Laboratories (UL)
What people say
Immediate support response
Reliable system implementation
Long-term partnership value
Expert technical knowledge
Code-compliant installations
Services
Fire Alarm Systems
Our fire alarm systems combine Gamewell-FCI and Notifier technologies with expert installation to ensure code compliance and rapid emergency response. Systems feature NFPA code adherence, integration with building management systems, and regular maintenance. Our NICET-certified technicians provide complete lifecycle support from design to certification.
Security Systems
Genetec and Bosch-based security solutions include access control, video surveillance, and system integration. We offer consulting, design, installation, and maintenance with digital-analog system convergence. Our 24/7 monitored systems feature remote management and compliance with industry security standards for commercial and institutional clients.
Healthcare Solutions
Austco and Centrak-powered healthcare communication systems ensure patient safety and staff efficiency. Solutions include nurse call systems, patient monitoring, and integrated communication platforms. Our installations prioritize HIPAA compliance, system redundancy, and seamless integration with hospital infrastructure while maintaining continuous patient care during implementation.
Time Management Systems
Precision timekeeping solutions enable efficient workforce management through synchronized clock systems and time tracking. Systems integrate with payroll platforms, support multiple facility synchronization, and maintain accuracy across distributed locations. Our solutions improve operational efficiency for educational institutions, manufacturing plants, and healthcare facilities.
Mass Notification
NFPA-compliant mass notification systems provide multi-channel emergency communication. Solutions include audiovisual alerts, text messaging, and building-wide integration. Our systems ensure rapid information dissemination during crises while maintaining compatibility with existing fire alarm infrastructure and building management systems.
People
John R. Urciuoli
Chief Executive Officer
Founder and CEO since 1981, John established the company's commitment to technical excellence and customer service. Under his leadership, the company expanded from 1 employee to over 45 with three locations across New York State.
William P. Dibble
President
President since 1999, William oversees daily operations and software development. A NICET Level III certified fire alarm specialist with 40+ years industry experience, he has defined key company processes and proprietary software systems.
John A. Urciuoli
Executive Vice President
Executive Vice President managing HR and operations, John brings international experience from studies in Hungary and Italy. He has held leadership roles since joining the company in 1999 after graduating from Syracuse University.
Questions
What industries do you specialize in?
We serve commercial, industrial, healthcare, governmental, and educational markets with customized safety and communication systems.
Do you offer emergency support services?
Yes, we provide 24/7 emergency support with factory-trained technicians available for immediate response.
Are your technicians certified?
Our team includes NICET Level III certified fire alarm specialists and factory-trained professionals for all system types.
What service areas do you cover?
We primarily serve Central New York with offices in Syracuse, Binghamton, and Vestal, supporting clients statewide.
Can you integrate with existing systems?
Yes, we specialize in integrating new technology with legacy systems including digital video convergence with analog matrix systems.
What manufacturers do you work with?
We partner with leading brands including Genetec, Gamewell-FCI, Austco, Centrak, and Notifier for optimal system solutions.
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