Business Details
50+ Years
experience
Your Trusted Credit Union Partner in Reno, NV
Founded in 1936, we are Nevada's oldest credit union, dedicated to serving the financial needs of essential workers and community builders. Our mission centers on providing personalized financial services tailored to utility workers, healthcare professionals, tradespeople, and entrepreneurs. With over 85 years of experience, we combine deep industry knowledge with a commitment to community support and member education. Our team of seasoned professionals brings decades of combined expertise in banking, lending, and financial planning. We prioritize transparency, offering competitive loan rates, biometric sign-ons, and streamlined digital banking tools.As a member-owned cooperative, we emphasize trustworthiness through ethical practices and community reinvestment. Our leadership team maintains active roles in local organizations, including UNR's College of Business Advisory Board. We differentiate ourselves through exceptional customer service, evidenced by decades of member loyalty and positive testimonials. Our Co-Op Network membership provides nationwide ATM access and shared branching capabilities. We remain focused on empowering our members to achieve financial stability while honoring the hard work that sustains our communities.
Services
Personal Checking
Business Savings
Auto Loans
Recreational Loans
Online Banking
Credit Cards
Business Loans
Financial Education
Details
- Year established: 1936
Highlights and features
- We offer competitive loan rates and personalized service since 1936
- Our team provides 24/7 personalized customer support
- We specialize in serving essential workers and community builders
- Our Co-Op Network provides nationwide ATM and branch access
- We combine digital innovation with traditional community values
What people say
Great loan rates
Amazing customer service
Easy loan process
Valued customer experience
Super friendly staff
Services
Personal Checking
Flexible checking solutions for everyday financial needs. Designed for medical professionals, utility workers, and community builders. Offers easy access to funds through debit cards, mobile banking, and nationwide ATM network.
Business Loans
Tailored lending options for small businesses and entrepreneurs. Features competitive rates, personalized service, and flexible terms. Supports business growth and operational needs with dedicated lending experts.
Auto Loans
Affordable vehicle financing with member-exclusive rates. Includes new and used car loans, motorcycle financing, and recreational vehicle options. Offers pre-approval process and purchase price evaluation.
Online Banking
24/7 account access through secure mobile and web platforms. Features biometric authentication, bill payment, fund transfers, and loan management tools. Designed for convenience while maintaining financial security.
Financial Education
Resources to improve financial wellness including credit score tools, budgeting guides, and retirement planning materials. Offers personalized guidance through financial professionals and educational workshops.
People
Leslie Ramsdell
President and CEO
Leslie Ramsdell leads Sierra Pacific with over 21 years of credit union experience. Appointed CEO in 2023, she previously served in multiple roles including Director of Operations and CISO. Active on the Board of Directors and UNR's College of Business Advisory Board.
Megan Matthias
Director of Lending
Megan Matthias directs lending operations with expertise in credit union services since 1998. She transitioned from branch management to lending leadership, specializing in connecting members with appropriate financial products while maintaining community involvement.
Tom Wambaugh
Director of Operations
Tom Wambaugh brings 16 years of credit union experience as former Vice President of Member Services. He authors financial planning resources and specializes in operations, learning development, and personal finance education for members.
Gilbert Oliver
Director of Accounting
Gilbert Oliver oversees accounting operations with extensive community banking experience. A former youth sports coach, he applies financial expertise from Morrison University education to manage Sierra Pacific's accounting functions and community initiatives.
Questions
Who can join Sierra Pacific Credit Union?
We serve utility workers, healthcare professionals, tradespeople, construction crews, entrepreneurs, and their families through our Select Employer Groups program.
What digital banking options do you offer?
Our members access accounts through mobile banking apps with biometric sign-ons, streamlined loan applications, and 24/7 online account management.
How do I find ATMs or branches?
As Co-Op Network members, you can use thousands of nationwide ATMs and shared branches through our partnership with other credit unions.
What loan products are available?
We offer personal and business checking, auto loans, recreational vehicle loans, credit cards, and specialized financing for essential workers.
How can my business become a partner group?
Contact us to discuss employer group membership, which provides your employees access to our financial services and community-focused banking solutions.
Reviews (5)
Austin Ross
Jan 02, 2022
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Love the people here, they are always so helpful! Connor went out of his way while on vacation to make sure I was well taken care of. Really appreciate everyone in here.
Steve Parks
Feb 03, 2021
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Been a member for years and have always had a great relationship with all the staff. Everyone has always been willing to help wether I come to them with normal transactions, or things that are rushed and/or out of the normal scope of requests. Never had a time that they couldn't help me in my banking needs.
Davis Goicoechea
Jan 01, 2021
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Have you ever been to a bank that doesnt take your money?? Things used to be ok. But Ive had issues with this credit union for awhile now, and all I want to do is bank with LITERALLY anyone else. Someone that will actually bank for me! I'm positive they hate me because Im turned away with disrespect. Its not pleasant to be discriminated against. I would highly recommend looking elsewhere.
Traci
Aug 25, 2020
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This credit union has worked with me through EVERYTHING... and seamlessly every time! They never leave me hanging, they are SO sweet and helpful, regardless the situation. I trust them 100% with my money and will stay with them forever. Best banking experiences I've ever had.
Josephine Buchanan
Jun 11, 2019
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They dont even deserve the one star. We come in to pay our car loan and it's like 239.54 and we bring in exact change and they told us they wont accept it because they dont take change. What bank doesn't take change. And especially what bank goes and makes your loan payment have change and wont accept the change.