Business Details
50+ Years
experience
Your Trusted Source for Jacuzzi Hot Tubs & Wellness Solutions
Founded on a legacy of innovation and care, Jacuzzi has been a pioneer in hydrotherapy for over 70 years. We revolutionized home wellness by introducing the first at-home pump and continue to lead with cutting-edge technologies like nanobubble water purification and infrared therapy. Our product portfolio spans luxury hot tubs, swim spas, and premium bathroom solutions, designed to enhance physical recovery, mental relaxation, and social connection. With manufacturing operations across five countries and products available in over 100 markets, we combine global expertise with localized service through authorized dealers.Our commitment to sustainability and technological advancement ensures every product delivers both therapeutic benefits and energy efficiency. From ergonomic seating designs to smart control systems, we prioritize user-centric innovation that adapts to modern lifestyles. Backed by comprehensive warranties and dedicated customer support, Jacuzzi remains synonymous with quality hydrotherapy solutions that transform ordinary spaces into personal wellness sanctuaries.
Services
Hot Tubs
Swim Spas
Bathroom Products
Infrared Saunas
Installation Services
Water Care Systems
Smart Technology Integration
Warranty Programs
Dealer Support
Product Financing
Details
- Year established: 1954
Highlights and features
- We offer 70+ years of hydrotherapy innovation leadership
- Our patented PowerPro jets deliver targeted muscle therapy
- Energy-efficient designs reduce operating costs by up to 40%
- Global manufacturing with localized dealer support networks
- We pioneered chlorine-free nanobubble water purification technology
What people say
Exceptional muscle recovery
Energy-efficient operation
Luxury design elements
Durable construction
Effective stress relief
Services
Hot Tubs
Luxury hot tubs with patented hydrotherapy jets for muscle recovery and stress relief. Features include energy-efficient insulation, smart controls, and customizable seating. Available in 2-7+ person configurations with advanced water purification systems.
Swim Spas
Year-round swim spas combining fitness and relaxation. Equipped with adjustable current systems for swimming workouts and hydrotherapy jets for post-exercise recovery. Available in multiple size configurations for home installation.
Bathroom Products
Premium bathroom collection featuring whirlpool tubs, walk-in showers, and designer faucets. Includes patented Pure Air bath technology with warmed air bubble massage systems for enhanced relaxation experiences.
Infrared Saunas
Infrared therapy saunas delivering deep tissue heat penetration for detoxification and muscle relaxation. Features include full-spectrum LED therapy, energy-efficient heating elements, and space-saving designs for home installation.
SmartTub System
IoT-enabled monitoring system for spa maintenance optimization. Allows temperature control, jet programming, and water quality monitoring through mobile devices, reducing energy consumption and maintenance effort.
Questions
What factors should I consider when choosing a hot tub size?
Consider regular usage numbers, available space, electrical capacity, and intended use (relaxation vs. entertaining) when selecting seating capacity and dimensions.
How do Jacuzzi's energy costs compare to other brands?
Modern Jacuzzi models use 40% less energy than average through advanced insulation and smart temperature controls, typically costing $20-$50 monthly to operate.
What's the difference between acrylic and soft-side hot tubs?
Acrylic models offer superior durability, better hydrotherapy jets, and longer lifespan, while soft-side options provide lower upfront costs but reduced performance features.
Do hot tubs require professional installation?
Yes, most models need professional setup for electrical connections, foundation preparation, and water system initialization to ensure safety and warranty compliance.
What warranty coverage is available?
Jacuzzi offers comprehensive warranties covering structural components, plumbing, and equipment, with specific terms varying by product line and region.
How does the SmartTub system enhance ownership?
SmartTub enables remote temperature control, maintenance alerts, and energy usage monitoring through mobile apps, optimizing performance and reducing operational costs.
Videos
Reviews (6)
David B.
Apr 07, 2021
Report
I bought a new swim spa from Lpi industry who bought Catalina Spas .....These guys are the worst company on planet earth. delivered 2 months ago had to be crane lifted over the house filled a it leaks like a spaghetti strainer.... If you purchase from LPI you have been warned.....2months and they have yet to send a tech.....I've threatened with legal action and they just gave the name of there attorney.....they dont care.....
Mark Pinkston
Apr 04, 2021
Report
I ordered my spa on 8/4/20, well into the middle of the pandemic. I was assured by my dealer, Fresno Jacuzzi Premium Spas that my spa would arrive in January. The date kept getting later and later for estimated arrival when I could get my phone call returned at all. The excuse of the pandemic was used over and over even though the spa was ordered 6 months into the pandemic and Jacuzzi Corporate should have had an understanding of how long manufacturing would take at that point. The dealer points to corporate for problems and corporate takes no responsibility for being behind. Frustrating experience
Earl Sherman
Feb 15, 2021
Report
All I wanted was to get a replacement part, (diverter cap), for my Sundance Spa, so I could use it again. I emailed them multiple times with no response. Im willing to pay for the part, but I get zero response to my emails. I like the Spa, but not the lack of customer service. If they would Just tell me where I can order the part, Id leave them alone.
Mark Mclean
May 09, 2017
Report
I purchased a Jacuzzi Primo shower wand. The bracket that holds the wand is inferior engineering. It is the one part that gets tugged, twisted, pulled, and pried on during day to day operation. Yet, Jacuzzi makes this bracket out of plastic. Further, the wand is held poorly in place. I will not be buying anymore Jacuzzi manufactured items.
D. L. Junkie
May 23, 2016
Report
Bought a Jacuzzi Spa with a sound system, made & installed by the manufacturer. Cost $1000 more for the music! It's a J345 (Model)
When more then 2 people get into the "5 Person spa" The speakers go under water. Customer service was not helpful. They said I didn't need to buy the sound system! They said ask the dealer to sell me a better one. They wouldn't. They said drain & fill depending on the amount of users! A big chore for me. 62yrs old with a bad back!
When more then 2 people get into the "5 Person spa" The speakers go under water. Customer service was not helpful. They said I didn't need to buy the sound system! They said ask the dealer to sell me a better one. They wouldn't. They said drain & fill depending on the amount of users! A big chore for me. 62yrs old with a bad back!
Darius Shahrestani
Sep 27, 2015
Report
It was fun diving into my three foot jacuzzi, however I feel you should make a jacuzzi that is much bigger and deeper and wider. I hit my head diving into my shallow jacuzzi so I am sending you the hospital bills. Thank you.
