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Business Details
18 Years
experience
Your Trusted Florida Insurance Partner
The Thompson Agency was founded in 2008 with a clear mission: to prioritize client needs above all else. As a family-owned Florida-based insurance agency, we combine decades of industry experience with personalized service across our Fort Myers and Orlando offices. Our team of certified professionals brings extensive knowledge of insurance markets and risk management strategies, serving both individuals and businesses. We maintain strict compliance with state and federal regulations while building trust through transparent communication. With over 15 years in operation, we've developed specialized expertise in residential, commercial, and specialty insurance products.

Our commitment to continuous education ensures clients receive up-to-date advice on homeowners, auto, flood, and commercial policies. We measure success through client retention rates and satisfaction surveys, maintaining an A+ rating with the Better Business Bureau. Our operational history demonstrates consistent growth while preserving core values of integrity and client advocacy. Through strategic partnerships with multiple carriers, we offer competitive pricing without compromising coverage quality. Our local market expertise helps Florida residents and businesses navigate unique insurance challenges, including hurricane preparedness and coastal property risks.
Services
Homeowners Insurance Auto Insurance Commercial Insurance Flood Insurance Renters Insurance Condo Insurance Personal Umbrella Recreational Vehicles Commercial Auto Property Liability
Details
  • Year established: 2008
Highlights and features
  • We operate as a family-owned business with proven integrity since 2008
  • Our independent agency model prioritizes client needs over carrier interests
  • Certified professionals provide expert guidance on Florida-specific insurance needs
  • We offer personalized service with direct access to real insurance professionals
  • Our multi-carrier approach ensures competitive pricing without coverage compromises
What people say
Family owned business Highest honesty and integrity Great customer service Real person service Warmth and professionalism
Services
Homeowners Insurance
Protect your home investment with comprehensive homeowners insurance that covers structural damage, personal belongings, and liability protection. Our policies include coverage for natural disasters common in Florida, including hurricane damage. We help clients understand policy details and select appropriate coverage limits based on their property value and risk factors.
Commercial Insurance
Safeguard your business operations with tailored commercial insurance packages. We offer property coverage, liability protection, and specialized policies for different industries. Our commercial clients receive customized risk assessments and competitive pricing through our relationships with multiple insurance carriers across Florida.
Flood Insurance
Secure essential flood protection through the National Flood Insurance Program and private carrier options. We specialize in helping Florida property owners understand flood zone requirements and obtain appropriate coverage. Our experts explain policy details including building and content coverage limits for coastal and inland properties.
Auto Insurance
Get competitive auto insurance rates with comprehensive protection for personal and commercial vehicles. Our policies include liability coverage, collision protection, and uninsured motorist options. We help clients understand Florida's minimum requirements while offering enhanced coverage options for complete vehicle protection.
Personal Umbrella
Extend liability coverage beyond standard policy limits with personal umbrella insurance. This service provides additional financial protection against major claims or lawsuits. We help clients assess their risk exposure and determine appropriate umbrella policy limits to safeguard personal assets.
People
Brian Thompson
Owner
With over 15 years in the insurance industry, Brian leads our agency with a commitment to client advocacy. He oversees policy selection and ensures our team maintains the highest ethical standards while providing personalized insurance solutions for Florida residents.
Julia Martinez
Senior Agent
Julia brings 12 years of insurance expertise to our team, specializing in residential policies and client education. She works directly with homeowners to explain complex coverage options and helps them make informed decisions about their insurance needs.
Questions
What types of insurance do you offer?
We provide homeowners, auto, commercial, flood, renters, condo, personal umbrella, recreational vehicle, and commercial property liability insurance across Florida.
Are you an independent insurance agency?
Yes, we're an independent agency representing multiple carriers to ensure unbiased recommendations that match client needs rather than specific company interests.
Do you specialize in Florida insurance needs?
Our team has extensive experience with Florida-specific insurance requirements, including hurricane preparedness, coastal property coverage, and flood zone regulations.
How can I get a quote?
Request a quote online through our website or contact us directly at (239) 689-8570 (Fort Myers) or (407) 730-3448 (Orlando) for personalized assistance.
What are your office locations?
We serve clients from two Florida locations: 2132 McGregor Blvd, Fort Myers, FL 33901 and 12301 Lake Underhill Rd, Suite 261, Orlando, FL 32828.
How long have you been in business?
The Thompson Agency has operated as a family-owned business since 2008, providing insurance solutions across Florida for over 15 years.
Reviews (7)
Corey Jones
Jan 04, 2022 Report
Positive:Professionalism,Quality,Responsiveness,Value
Ashley was very responsive and delightful to work with. She answered all my questions and explained my policy coverage. Its nice to be able to call and speak to someone right away and not be transferred several times or waiting on hold for forever. The Thompson Agency is great!
Mark Dymersky
Dec 21, 2021 Report
Positive:Professionalism,Quality,Responsiveness
Excellent Agency to work with. May not always have the best rates, but the outstanding customer service and knowledge base of Joan, Ashley, and Julia make this an excellent agency to work with for your home, auto, or commercial insurance needs.
Tracy Wenzel
Dec 04, 2021 Report
We have had a great experience at The Thompson Agency. Jean Zambrano has been great to work with and is very responsive. She helped explained the various policy options to us and helped us walk through changing our homeowners policy to a more reasonable rate when our previous insurance was almost doubling in price. They are very willing to answer any questions and do what they can to make the process easy and understandable.
Kim
Nov 22, 2021 Report
I've had MANY different Insurance Agencies over the years and this is the first one that I've not only stuck with, but also recommended every chance I get. Thompson Agency (especially Jean & Ashley) actually WORK FOR YOU and will review and shop new policies yearly, explain things clearly, and never drop the ball. In this crazy market of today, I am so thankful to have them on my side! Call them, you won't regret it.
Jeffrey Sies
Nov 15, 2021 Report
Positive:Professionalism,Quality,Responsiveness,Value
I worked with Ashley on obtaining homeowner insurance quotes for an investment property. She was prompt, informative and answered my many questions with detail and clarity. Thanks for the excellent service!
Rayer Headley
Oct 30, 2021 Report
Positive:Professionalism,Quality,Responsiveness,Value
I have worked with Jean and the entire team as a Home Inspector. I appreciate the professionalism that I receive with every phone call. She is very knowledgeable and goes beyond to get you the best price and policy. Very satisfied.
Jennifer MacKeen
Oct 26, 2021 Report
I have been working with The Thompson Agency for a few years now and their service is always top notch. They answer all my questions and are always available to help when I need policy changes or updates and they have helped me save a ton of money by shopping the best policies and options for me. I am forever grateful for them! They have helped us insurance everything from cars, to homes to boats. They do it all!