Business Details
41 Years
experience
Emergency
services
Your Trusted Garage Door Experts in Kent, WA
Founded in 1985, The Doorman Service has served the Puget Sound region for over four decades, establishing itself as a trusted provider of garage door solutions. Our team of IDEA-certified technicians delivers expert sales, installation, and repair services for residential and commercial clients, prioritizing reliability and customer satisfaction. With an A+ BBB rating and zero complaints, we emphasize transparent communication, durable parts, and 24/7 emergency support.Our locally owned operation combines hands-on experience with rigorous training, ensuring every project meets manufacturer standards and client expectations. From routine maintenance to complex installations, we pride ourselves on prompt service, leaving workspaces cleaner than found and offering fair pricing without hidden fees.
Services
Garage Door Installation
Garage Door Repair
Garage Door Parts
Garage Door Openers
Residential Doors
Commercial Doors
Emergency Services
Maintenance Programs
Door Consultation
Opener Installation
Details
- Year established: 1985
Highlights and features
- 40+ years of local garage door expertise
- IDEA-certified technicians for industry-leading standards
- 24/7 emergency repair availability
- A+ BBB rating with zero complaints
- Locally owned with transparent pricing
Associations and certifications
- IDEA Certified
- BBB A+ Rating
What people say
Prompt response
Professional service
Reliable technicians
Excellent communication
Satisfied customers
Services
Garage Door Installation
Our team provides expert garage door installations using top brands like Clopay and Amarr. We guide clients through material, style, and color choices to match home aesthetics and budgets. With IDEA-certified technicians and a focus on manufacturer standards, we ensure durable, seamless installations completed on time and with minimal disruption.
Garage Door Repair
We offer 24/7 emergency and routine repair services for all garage door types. Our technicians diagnose issues like broken springs, damaged panels, or opener malfunctions, using high-quality parts to restore functionality swiftly. Preventative maintenance programs extend door lifespan and reduce future repair needs.
Garage Door Parts
We stock torsion springs, extension springs, opener components, and panels for immediate repairs. Our inventory includes brands like LiftMaster and Genie, ensuring compatibility with most systems. Technicians can source rare parts quickly to minimize downtime for residential and commercial clients.
Garage Door Openers
We specialize in installing and repairing LiftMaster, Genie, and Linear openers with advanced security features. Services include replacing outdated systems, programming remotes, and troubleshooting malfunctioning units. Our technicians ensure smooth operation and integrate safety features like infrared beams and silent motors.
Commercial Garage Doors
Tailored solutions for businesses requiring durable commercial garage doors. We supply and install steel, aluminum, and wood composite doors suited for high-traffic environments. Our team addresses unique challenges like low clearance and large-scale installations, ensuring compliance with safety and operational standards.
People
Shawn
Owner
Shawn leads The Doorman Service with over 30 years of industry experience. He prioritizes customer satisfaction through transparent communication and prompt service, ensuring every project meets quality standards. His hands-on approach and commitment to fair pricing have solidified the company's local reputation.
Adam
Lead Technician
Adam, an IDEA-certified technician, specializes in complex garage door installations and repairs. With a focus on precision, he delivers long-term solutions for residential and commercial clients. His expertise in low-clearance challenges and customer-centric approach have earned consistent praise in client reviews.
Questions
What services does The Doorman Service Co offer?
We provide garage door installation, repair, parts replacement, opener services, and maintenance programs for residential and commercial clients.
Do you offer emergency garage door repair?
Yes, our 24/7 emergency service addresses urgent issues like broken springs or malfunctioning openers to restore access promptly.
How long has The Doorman Service Co been in business?
We've served the Puget Sound region since 1985, offering over 40 years of reliable garage door expertise.
Are your technicians certified?
All technicians are IDEA-certified, ensuring adherence to industry standards and ongoing professional development.
What areas do you serve?
We serve Kent, Auburn, Renton, Covington, Tacoma, Federal Way, and the broader Southern Puget Sound region.
Reviews (5)
Tim P.
Jul 15, 2021
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There is a reason this company has all 5 star reviews. They are awesome. It took them a couple days before they could get out as they were extremely busy, and I was in no hurry. But from start to finish it took less than 45 minutes. Their cost was significantly lower than the clown that gave me a previous quote. Cody was great, very personable and professional. Did not push me to purchase what I did not need. I highly recommend.
Dean S.
Oct 13, 2020
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We chose this company for a garage door repair for two reasons. Great Yelp reviews and the fact that they are a small family owned company. Wow...we were not disappointed! Cody arrived on time, did a quick assessment of my problem, and viola'!!! 45 minutes later we were chatting and the job was done. The garage door is performing like new! And the price? About half of what we expected to pay.
We're picky. And we highly recommend The Doorman for any and all garage door issues.
We're picky. And we highly recommend The Doorman for any and all garage door issues.
Mark C.
May 14, 2020
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When I phoned to discuss a problem with my garage door, Sean diagnosed it over the phone. Instead a service call, he asked me to to come to his shop where he gave me the necessary wire and instructions so I could do the repair myself. Easy drive, easy no-cost repair. Thank you for the excellent customer service.
Jen C.
Feb 21, 2020
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Everything about this company has exceeded my expectations. My garage door had been broken for months all after I changed it to "manual" setting during a power outtage and then was never able to figure out how to get it back on track, despite numerous You Tube videos watched. After my boyfriend tried (unsuccessfully) to help but actually broke it even more, I knew I needed a professional. I sent out multiple estimate requests on Yelp, and Shawn was the first one to respond. He was available same day, kind, knowledgeable, and gave me an accurate estimate up front. His tech came out on
Carrie C.
Oct 17, 2019
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It is rare that a company exceeds your expectations but in this case, I am truly blown away. Not only was the design consultation extremely helpful, but the entire process of installing our garage door was painless and actually pleasant. Between purchasing the door and replacing it, our old garage door stopped working - these guys were there the next day to fix it in order to hold us over. Shawn's communication is so prompt and detailed - and Adam did a fantastic job on the installation (which was a bit tricky because of our opening having settled). Now we have a beautiful garage door that
