Business Details
28 Years
experience
Emergency
services
Your Trusted Carpet Cleaning Experts in Fayetteville, NC
Williams Carpet Care has been a family-owned and operated business since 1998, serving the Sandhills region of North Carolina. Our team specializes in residential and commercial carpet cleaning, upholstery restoration, and air duct maintenance, utilizing truck-mounted equipment and industry-certified techniques. With over 25 years of experience, we prioritize customer satisfaction through personalized service, rapid response times, and meticulous attention to detail. Our IICRC-certified technicians are trained to handle complex cleaning challenges, from pet odor removal to commercial carpet repair, ensuring long-lasting results.As a locally rooted business, we emphasize community values, transparency, and ethical practices, fostering trust with clients across Cumberland, Hoke, Moore, and surrounding counties. Our commitment to quality is reflected in our 4.9-star rating from 749 reviews, recognizing our dedication to exceeding client expectations.
Services
Air Duct Cleaning
Carpet Repairs
Carpet Stretching
Dryer Vent Cleaning
Oriental Rug Cleaning
Upholstery Cleaning
Odor Treatment
Pet Stain Removal
Tile & Grout Cleaning
Details
- Year established: 1998
Highlights and features
- We offer over 25 years of localized experience in carpet and upholstery restoration.
- Our team includes IICRC-certified technicians trained in advanced cleaning methodologies.
- We guarantee rapid response times for both residential and commercial clients.
- We utilize truck-mounted equipment for deep-cleaning efficiency and durability.
- We provide eco-friendly solutions safe for pets, children, and sensitive environments.
Associations and certifications
- Institute of Inspection, Cleaning and Restoration Certification (IICRC)
What people say
Outstanding service
Professional technicians
Excellent results
Prompt scheduling
Pet-friendly solutions
Services
Air Duct Cleaning
Our air duct cleaning service removes accumulated dust, allergens, and contaminants from HVAC systems using advanced equipment. This improves indoor air quality and system efficiency for residential and commercial properties. Technicians address hard-to-reach areas, ensuring thorough debris removal while adhering to industry safety standards.
Carpet Stretching
This service eliminates wrinkles and tripping hazards by re-stretching loose carpets using professional tools and tack strips. Ideal for residential and commercial spaces, it restores carpet appearance and extends lifespan. Our method ensures secure, long-lasting results without damaging existing flooring.
Oriental Rug Cleaning
Specialized cleaning for oriental and area rugs using IICRC-certified techniques. Includes dust removal, stain treatment, and pH-balanced washing at our facility. The process preserves fabric integrity while removing deep-seated dirt, odors, and stains, maintaining the rug's aesthetic and value.
Pet Stain Removal
Our enzyme-based treatment breaks down pet urine compounds at the source during steam cleaning. This natural process removes both stains and odors from carpets and upholstery, ensuring safe, lasting results for homes with pets while preventing recurring issues.
Upholstery Cleaning
Professional cleaning for sofas, chairs, and other upholstered furniture using steam or dry-cleaning methods. Removes allergens, dirt, and stains from wool, cotton, and synthetic fabrics while preserving material integrity. Enhances indoor air quality and extends furniture lifespan.
People
Stuart Williams
Owner
Stuart Williams co-founded Williams Carpet Care in 1998, bringing decades of hands-on experience in carpet restoration. He oversees operations and technician training, ensuring adherence to IICRC standards while maintaining the company's family-oriented values and community focus.
Teri Williams
Owner
Teri Williams co-founded the business with her husband Stuart, managing client relations and service quality. Her leadership emphasizes personalized customer care and ethical business practices, reinforcing the company's reputation for trustworthiness and reliability in the Sandhills region.
Questions
Do you offer after-hours cleaning services?
Yes, we provide after-hours cleaning by request to accommodate commercial clients and homeowners with busy schedules.
Are your cleaning products safe for pets and children?
All our solutions are eco-friendly and non-toxic, ensuring safety for pets, children, and individuals with sensitivities.
How often should carpets be professionally cleaned?
We recommend annual cleaning for most households, with more frequent service advised for high-traffic areas or pet owners.
Can damaged carpets be repaired instead of replaced?
Yes, our technicians specialize in carpet patching, stretching, and seam repair to restore damaged areas seamlessly.
Do you service commercial properties?
We provide comprehensive cleaning and repair services for offices, retail spaces, and multi-unit residential buildings.
What certifications do your technicians hold?
Our team includes IICRC-certified professionals trained in carpet repair, upholstery cleaning, and odor elimination techniques.
Reviews (6)
Glamormess Alston
Dec 29, 2021
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Great work, so clean, and our home smells so fresh. The cleaning guy was super nice and safe. He wor his mask the entire time.
Richard Gill
Dec 15, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very professional, friendly and efficient. Worked with our schedule and did a great job. We would highly recommend Williams Carpet Care. Justin and Calton were great to work with.
Service:Clean carpet
Very professional, friendly and efficient. Worked with our schedule and did a great job. We would highly recommend Williams Carpet Care. Justin and Calton were great to work with.
Service:Clean carpet
Kimberly England
Dec 04, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Josh was very professional and did an awesome job! With 5 kids and a dog in the house the carpets can take a beating. Josh was able to get the carpets looking brand new! I loved the 24 hour appointment reminder and the 30 minute heads up tech was on his way! Great pricing too!
Services:Remove pet stains & odors,Clean carpet
Josh was very professional and did an awesome job! With 5 kids and a dog in the house the carpets can take a beating. Josh was able to get the carpets looking brand new! I loved the 24 hour appointment reminder and the 30 minute heads up tech was on his way! Great pricing too!
Services:Remove pet stains & odors,Clean carpet
Alexis Keith
Oct 31, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Great service and very efficient and quick. Raul did such an amazing job and removed my pet stains. My apt looks brand new thank you!
Great service and very efficient and quick. Raul did such an amazing job and removed my pet stains. My apt looks brand new thank you!
K.
Oct 21, 2021
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The gentleman that cleaned my carpet was very polite, professional and very concerned that I was happy. He was a joy to have helped me. I strongly recommend that you hold on to this young man for a long time . He embodies all the values Williams carpet care are known for. Very satisfied **********
Will recommend and use again! Thank you.
Will recommend and use again! Thank you.
Andrea Baker
Sep 15, 2021
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Xavier was very professional and polite. My tile floors and grout look brand new! I totally recommend Williams Carpet care to anyone who is looking for quality work and Professionalism. Thank you so much for making my kitchen look fresh and so clean.
Andrea Baker-Jones
Andrea Baker-Jones
