Business Details
Emergency
services
24/7 Roadside Assistance & Mobile Truck Repairs in Elk Grove Village, IL
Diamond Truck & Trailer has been delivering premium roadside assistance and mobile repair solutions for over two decades. Our team of certified technicians specializes in rapid-response service for commercial and fleet vehicles, prioritizing on-site repairs to minimize downtime and towing requirements. With an extensive inventory of critical components for major truck brands like Cat, Cummins, and Detroit Diesel, we ensure swift resolution for complex mechanical issues. Our facility houses a full-service repair shop for comprehensive maintenance needs beyond roadside interventions. Backed by an A+ Better Business Bureau rating, we maintain rigorous standards of quality and customer satisfaction. Our 24/7 operational model guarantees immediate support for emergencies ranging from electrical failures to refrigeration unit malfunctions.Equipped with OEM diagnostic software and cutting-edge mobile technology, we bring advanced repair capabilities directly to our clients. This commitment to innovation and reliability has earned recognition from major truck dealerships and nationwide transportation companies. Our technicians consistently achieve 100% customer satisfaction through transparent communication and efficient problem-solving. Whether addressing liftgate issues or transmission failures, we combine technical expertise with a service-oriented approach to meet the demanding needs of professional drivers and fleet operators.
Services
Emergency Roadside Assistance
Mobile Truck Repairs
Trailer Parts Supply
Engine Diagnostics
Hydraulic System Repairs
Lock Out Service
Mobile Fueling
Transmission Repairs
Refrigeration Unit Service
Vehicle Inspections
Highlights and features
- We have over 20 years of experience in commercial vehicle roadside assistance.
- Our AES Certified Technicians use OEM diagnostic software for precise repairs.
- We maintain a comprehensive inventory of critical truck components in stock.
- Our 24/7 service guarantees immediate response for emergency repairs.
- We hold an A+ Better Business Bureau rating for service excellence.
Associations and certifications
- Better Business Bureau (BBB)
What people say
Fast, timely, and reliable
Professional and courteous
Excellent communication
Saved my investment
Customer service skills
Services
Emergency Roadside Assistance
Our 24/7 emergency roadside assistance addresses critical vehicle failures at any hour. Specializing in commercial truck and trailer repairs, we deploy certified technicians with advanced diagnostic tools to resolve issues on-site. This service prevents unnecessary towing through immediate on-location solutions for electrical systems, fuel lines, and mechanical failures.
Mobile Truck Repairs
Mobile repair services bring full-service garage capabilities directly to your location. Our equipped service trucks handle complex repairs including engine diagnostics, hydraulic systems, and transmission issues. This eliminates downtime by addressing major mechanical problems without requiring vehicle transport to our facility.
Trailer Parts Supply
We maintain extensive stock of essential trailer components including sensors, belts, and OEM hoses for major brands. This inventory covers common and specialized parts for Cat, Cummins, Detroit Diesel, and MBZ systems. Immediate parts availability ensures rapid resolution for trailer-specific mechanical issues during roadside service calls.
Vehicle Inspections
Comprehensive vehicle inspections identify potential issues before breakdowns occur. Our technicians examine critical systems including brakes, electrical components, and fluid levels during routine checks. This proactive approach helps fleet operators maintain compliance and avoid emergency roadside situations through scheduled maintenance.
Refrigeration Unit Service
Specialized refrigeration unit maintenance and repair services ensure temperature-controlled cargo integrity. Our technicians handle minor refrigeration issues during emergency calls and perform comprehensive system diagnostics. This service supports food transport and other temperature-sensitive freight operations through reliable cooling system maintenance.
Questions
What emergency services do you offer?
We provide 24/7 roadside assistance including lockout service, jump starts, mobile fueling, and repairs for electrical, engine, and hydraulic systems.
Do you service all commercial vehicle types?
We specialize in medium and heavy-duty trucks including trailer and van body vehicles from all major manufacturers.
Are your technicians certified?
All our technicians are AES Certified with expertise in modern diagnostic systems and OEM repair protocols.
What payment methods do you accept?
We accept Visa, Mastercard, Discover, American Express, Comchek, EFS, and FleetOne payment methods.
How quickly can you respond to service calls?
Our average response time is under 90 minutes with immediate dispatch for critical breakdown situations.
Do you have parts inventory for all truck brands?
We stock common and specialized components for Cat, Cummins, Detroit Diesel, Navistar, and MBZ systems.
Videos
Reviews (6)
Scn Solution
Sep 30, 2021
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Matt and his techs came out within 30 and quickly fixed my air leak. These guys are the best if you need to get rolling fast.
James Davis
Sep 16, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Tomas arrived quickly and was able to pressure test and find a mysterious coolant leak. He cleaned up the area when finished. Side note: very clean and well kept work truck. I am lucky my company uses Diamond for road service and they are lucky to have a employee like Tomas.
Tomas arrived quickly and was able to pressure test and find a mysterious coolant leak. He cleaned up the area when finished. Side note: very clean and well kept work truck. I am lucky my company uses Diamond for road service and they are lucky to have a employee like Tomas.
Cristhofer Perez
Sep 04, 2021
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Positive:Professionalism,Punctuality,Quality
I was stuck in a busy highway in the Chicagoland area. Tomas Santos arrived quickly and got me back on the road. Hes very professional and has a big sense of urgency. Will use again and I recommend him to all my fellow truckers.
I was stuck in a busy highway in the Chicagoland area. Tomas Santos arrived quickly and got me back on the road. Hes very professional and has a big sense of urgency. Will use again and I recommend him to all my fellow truckers.
Jorge
Aug 30, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Truck broke down the other day and Tomas got the job done rapidly. He arrived earlier than said and was very friendly, knowledgeable and professional! Great mechanic!
Truck broke down the other day and Tomas got the job done rapidly. He arrived earlier than said and was very friendly, knowledgeable and professional! Great mechanic!
Jesse
Aug 29, 2021
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WOW! Diamond Truck is now my go to. Had issues with a truck but Tomas had us back up and running in no time. Very affordable and saved us alot of money!!
Luis Sandoval
Aug 14, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Place was great! Staff was even better especially Tomas Santos! He was super friendly and an overall great person! He is the definition of an exceptional employee/person! Would highly recommend.
Service:Brakes
Place was great! Staff was even better especially Tomas Santos! He was super friendly and an overall great person! He is the definition of an exceptional employee/person! Would highly recommend.
Service:Brakes
