Buoyant Technologies

Buoyant Technologies, Inc. is a Professional Services practice specializing in the implementation of modern business voice communication systems. Based in the Baltimore/Washington area, the BTI technical team supports telephony installation projects throughout the United States.

For over 10 years, Buoyant Technologies' (BTI) Project Managers, Systems Architects/Engineers, Software Developers and Field Technicians partner closely with the Telephony Value-Added Reseller (VAR) community and end-user clients to effectively deploy state-of-the-art VoIP Telephone Systems (PBX), Unified Messaging and Interactive Voice Response (IVR) solutions.

Telephone systems have become increasingly complex as Voice & Data Networks have become more closely integrated. At Buoyant Technologies, Inc. (BTI), our role is to help take some of the complexity out of the implementation of Unified Communications systems. Buoyant Technologies, Inc. (BTI) is a full-service Telephony Professional Services business specialized in the implementation of the Avaya Aura Communication Manager platform.

Migrating from legacy systems to new technology can be very disruptive to a business. Not only do the users have a comfort level with their legacy systems, they also have critical information stored in these old applications. Losing that data is problematic and a dissatisfier. BTI has developed a suite of applications and services to minimize the impact of this change and help increase the overall satisfaction of the project.