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48 Years
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Your Trusted Private Investigator in Rochester, NY
Falvo Agency Private Investigator & Process Server has served Rochester, NY and surrounding areas since 1978, providing discreet and professional investigative solutions. With over 40 years of experience, our founder Falvo Agency combines expertise in naval intelligence with specialized training in surveillance, asset discovery, and legal documentation. We offer tailored services for personal matters like infidelity and child custody, as well as business needs including background checks and GPS tracking. Our commitment to thorough investigations ensures clients receive accurate evidence admissible in court. As a trusted process server, we handle legal document delivery with strict compliance to procedural requirements.

Our team's deep understanding of local and national legal frameworks enables effective support for attorneys and private clients alike. Lou's reputation for integrity has been built through decades of successful case resolutions and client referrals. We utilize advanced GPS technology and surveillance techniques to deliver actionable intelligence while maintaining confidentiality. Our services extend within a 100-mile radius of Rochester, covering Syracuse, Buffalo, and Watertown. With a focus on transparency and client education, we provide strategic guidance to help navigate complex personal and professional challenges.
Services
Child Custody Investigations Infidelity Investigations Background Checks GPS Tracking Process Serving
Details
  • Year established: 1978
Highlights and features
  • 40+ years of investigative experience since 1978
  • Advanced GPS tracking and surveillance technology
  • Available 24/7 for urgent investigations
  • Court-certified process serving expertise
  • Proven success in complex child custody cases
Services
Child Custody Investigations
Our child custody investigations provide critical evidence for family court proceedings. Using discreet surveillance and documentation, we verify parental behavior, supervised visitation compliance, and potential risks to children. Falvo Agency's 40 years of experience ensures thorough documentation of drug use, inappropriate relationships, or unsafe living conditions that could impact custody decisions.
Infidelity Investigations
We conduct professional infidelity investigations using GPS tracking and physical surveillance. Our services include monitoring suspicious activity, documenting encounters, and providing court-admissible evidence. Falvo Agency's team maintains strict confidentiality while gathering proof of extramarital relationships or hidden assets through proven investigative techniques.
Background Checks
Our comprehensive background checks verify personal and professional histories for legal cases. Services include criminal record verification, employment history confirmation, and asset discovery both domestically and internationally. Falvo Agency provides detailed reports used by attorneys and businesses for pre-employment screening and litigation support.
GPS Tracking
We offer real-time GPS tracking solutions for vehicles and personal monitoring. Our technology creates historical records of movements, with geo-fencing alerts for specific locations. This service helps businesses track company vehicles, parents monitor teenage drivers, and individuals verify suspicious activities with verifiable digital evidence.
Process Serving
As certified process servers, we deliver court documents including restraining orders, subpoenas, and legal summons. Our services ensure proper delivery of legal paperwork with documented proof of service. Falvo Agency handles both local and out-of-area deliveries while maintaining strict compliance with New York state procedural requirements.
People
Falvo Agency
Private Investigator & Process Server
With 40+ years of investigative experience since 1978, Falvo Agency specializes in infidelity cases, child custody investigations, and legal process serving. Former Naval Intelligence officer brings military precision to private investigations while maintaining compassionate client support.
Questions
What private investigation services do you offer?
We specialize in infidelity investigations, child custody cases, background checks, GPS tracking, and legal process serving for both individuals and businesses.
How long have you been in business?
Lou Falvo has operated as a licensed private investigator in Rochester since 1978, with over 40 years of combined experience including military intelligence service.
Do you serve legal documents?
Yes, we provide certified process serving for restraining orders, subpoenas, legal summons, and other court documents with proper delivery documentation.
Can you help with child custody cases?
We conduct thorough child custody investigations documenting parental behavior, supervised visitation compliance, and potential risks to children through discreet surveillance.
Do you offer GPS tracking services?
Yes, we provide real-time GPS tracking for vehicles and personal monitoring with historical records and geo-fencing alerts for specific locations.
What areas do you serve?
We operate within a 100-mile radius of Rochester, NY including Syracuse, Buffalo, Watertown, and Corning for all investigative and process serving needs.
Reviews (7)
Victor Dongmo
May 18, 2021 Report
Positive:Professionalism,Responsiveness
Mr. Falvo went above and beyond my expectations. He solved my problem in a timely manner, and gave me accurately the information I needed. I would highly recommend anyone who needs a private investigator to use Mr. Falvo,'s professionalism
Erin Hyzen
Apr 27, 2021 Report
Positive:Professionalism,Quality,Responsiveness,Value
So happy I found Lou ! Hes quick and honest . So grateful to finally have peace and a full nights rest . Thank you Lou !
Janet Parris
Apr 07, 2021 Report
Mr. Falvo avoided my calls and had excuse after excuse. He did not provide the services he was hired for. "I won't give you the information until you give me more money". He did not give me an equal amount of information for the money I paid him. He will take your money, avoid you, give you a tenth of what you pay for, then tell you he needs more money. COMPLETE SCAM *REPORTED TO BETTER BUSINESS BUREAU*
Anna Myous
Feb 02, 2021 Report
Positive:Professionalism,Quality,Responsiveness,Value
Mr Falvo is very respectful and professional. He gets the job done, does his research and responds to any concerns or changes quickly! Would highly recommend and will be the first person we call shall we need any services in the future!!
Patricia Lyons
May 27, 2020 Report
Positive:Professionalism,Quality,Responsiveness,Value
Would highly recommend Mr. Falvo
He is very professional and very understanding man. He was always there to answer my calls or emails.
Colleen Culp
Dec 26, 2016 Report
I had this wonderful man as my private investigator if it wasn't for him I wouldn't have my daughter back. Lou went above and beyond for me in finding my daughter and I'm forever grateful for him. He will work with you. He is very kind and generous and I'd offer him to anybody looking for a private investigator.
Mary
Sep 25, 2015 Report
I dealt with a couple of different private investigators in the Rochester area before being fortunate enough to find Mr. Lou Falvo. I first used his company as a process server, which went very well. When I realized that I was dealing with the boss, who has an extensive background in investigative work, I was sold. I continued to use his services for background checks and surveillance. Very discreet and professional, and at reasonable rates. They don't make investigators like him anymore!